KCB
Group Limited
Head
of SME
IRC2488
Full
time
Kenya
– Nairobi
The
Position: Reporting to the Director Retail
Banking, the Head of SME, will be responsible the growth & profitability of
the SME Banking and small holder Agribusiness Segment through the development
and execution of the SME & Agribusiness strategy whilst maintaining high
level of customer satisfaction.
Key
Responsibilities:
·
Develop and lead the implementation
of the SME Sector strategy in line with the overall Retail Banking Strategy; to
ensure achievement of profitability targets through revenue maximization and
prudent cost management.
·
Drive sustainable growth and
acquisition of new customers for the SME Banking & Agribusiness business
through the creation, development and maintenance of high quality advisory
relationships.
·
To build and maintain productive and
strategic relations with customers/ suppliers/ line manager/ stakeholders to
drive the development and delivery of business solutions and revenue growth for
the SME Sector.
·
To drive customer-led propositions
for the SME & Agribusiness segment by developing a pipeline of value adding
customer solutions to include customer experience, products, and service
offers.
·
Manage an effective SME customer’s
loyalty program for networking and deepening of KCB SME market penetration
through the Biashara club/ KCB Entrepreneur’s club.
·
Ensure strong cross- selling of
existing and new products to existing and new clients; and in this process,
maintain effective liaison with all relevant business units in the Bank.
·
Champion the delivery of consistent,
seamless and trusted customer service to ensure customer retention and loyalty.
·
Facilitate training programs to
enhance product knowledge to the Business Banking teams, branch staff and sales
teams on SME and Agribusiness Products.
·
Maintains a detailed and current
understanding of the industry; (at a macro, SME & Agribusiness, current
market structures; regulatory requirements and issues) to ensure that that
opportunities are realized and the risks mitigated.
·
Ensure timely submission of quality
credit proposals in conformity with the Credit Policy guidelines and
requirements whilst maintaining the quality of the SME portfolio within the
stipulated Non-Performing Loans (NPL) and Portfolio at Risk (PAR) parameters.
·
Ensure compliance to the Bank’s
policies, procedures and regulatory requirements.
·
Lead, motivate, and continuously
develop a credible high performing SME team.
The
Person
For
the above position, the successful applicant should have the following:
·
A university degree in a Business
related area. Possession of a post graduate degree or professional
qualification in a related field will be an added advantage
·
At least 8 years general banking
experience at Senior management level and 5 of which must be in the Small
Medium Enterprise (SME) sector and must have:
Experience in Credit analysis and administration.
Experience in Customer service/Relationship Management.
Experience in Sales & Product development.
Experience in Customer service/Relationship Management.
Experience in Sales & Product development.
·
Experience in Agribusiness is
essential
·
Demonstrated consistent high
performance in role(s) held in the last three years
·
A thorough knowledge of Small Medium
Enterprise (SME) Products, Retail Banking products and services, and extensive
Banking Industry knowledge.
·
Excellent interpersonal, and
negotiation skills with the ability to network, generate new business and
develop strong business relations.
·
Strong leadership skills with
demonstrated competences in championing high performance management.
·
A good understanding of risk, credit
policies and procedures.
·
Excellent planning, Organization,
problem solving and analytical skills.
The
above position is a demanding role which the Bank will provide a competitive
package for the successful candidates.
Bancassurance Direct Sales Representative
IRC2399
Full time
Kenya – Nairobi
The Position: Reporting to the Branch Manager, the Sales representative
will be responsible for insurance business growth and development to generate
revenues to support the Bancassurance growth strategy.
This is a one year renewable
performance based Contract.
Key Responsibilities:
·
Offer oversight of day to day
Insurance operations in the branch level which entails cross-selling insurance
products, consumer awareness/ customers’ sensitization initiatives, processing
insurance transactions within defined terms and conditions, supporting clients
with claims advise and documentation.
·
Work closely with the branch
management team to ensure the branch meets the set targets on insurance
business.
·
Provide advisory services to credit
department/ branch on relevant insurance policies for businesses/ clients
accessing credit facilities from the branch.
·
Work closely with Branch Manager and
Credit team and design strategies to leverage the existing clientele and expand
the wallet share by selling insurance products hence deepening relationships
and driving revenue growth.
·
Identify and leverage potential
business opportunities and marketing initiatives at the branch/region and seek
necessary support from the Regional or Marketing Heads to actualize these into
revenues.
·
Ensuring premium is collected as per
the laid down procedures on all claims being reported to the claims department.
·
Provide technical guidance and claims
management support to clients and Branches.
·
Ensure timely submission of claim
documents and other requisite documents to Claims department.
·
Ensure clients whose claims are being
processed are kept abreast on progress of their claims.
·
Participate in regional meetings and
offer valuable ideas contributing towards the growth of business.
The Person:
·
A university degree in a business
related course.
·
Professional Qualification in CII or
IIK Diploma will be an added advantage.
·
Must have a minimum Mean grade of C+
in K.C.S.E with a C+ in Mathematics and English.
·
Age 30 years and below.
·
Certificate of Good Conduct.
·
Good planning and organization skills
with the ability to deliver effectively under strict deadlines.
·
Excellent communication, presentation
and customer service skills.
·
Excellent data management skills and
proficiency in the use of MS Office software applications
·
Accuracy and attention to detail.
·
Co-operative, assertive and able to
work independently and offer effective solutions.
·
Ability to develop working
relationships with a wide range of internal and external partners.
·
Good knowledge of general insurance
products and working knowledge of life insurance.
·
Responsible, reliable, has leadership
skills and business acumen to spot opportunities readily.
·
A creative, proactive, passionate and
innovative individual with a passion for excellent results.
·
Results oriented and self-driven with
a proven performance track record.
The above position is a demanding
role and the bank will provide a competitive package for the successful
candidate.
Corporate and Treasury Analyst
IRC2431
Full time
Kenya – Nairobi
The Position: Reporting to the Finance Business Partner, Corporate and
Treasury, this role is responsible for Corporate and Treasury Analytics and
provision of effective insight and analysis to assist the Corporate and
Treasury business in meeting the established financial and profit objectives.
Key Responsibilities:
·
Prepare and report monthly variances
to standard
·
Provide effective insights and
analysis to assist the Corporate and Treasury Businesses in meeting the
established financial and profit objectives
·
Provide analytical support and
analysis to the finance business partner
·
Analyze sales, financial, costing and
operational data and extract and define relevant information
·
Interpret data for the purpose of
determining the root causes of past figures, financial, costing and operational
performance
·
Assist in maintaining Key Performance
Indicators & dashboard, and also in building a central database for
reporting
·
Generate standard, custom and or
complex reports summarizing business, financial, or economic data for review
and consumption by users, business managers and other relevant stakeholders.
·
Analyze and or collate business/trend
data to support recommendations for action and or business cases.
·
Provide timely business
intelligence/analysis reports to users, business managers and other relevant
stakeholders.
·
Maintain and or circulate business
information securely with due regard for confidentiality.
The Person:
For the above position, the
successful applicant should have the following:
·
A Bachelor’s degree in Finance,
Economics, Mathematics, Engineering or related field.
·
Professional Qualifications in
Accounting- CPAK, ACCA, are required.
·
At least 4 years’ experience which
should include 3 years’ experience in Financial Analysis and Financial
Performance Management.
·
Should have experience in financial
planning and strategic management.
·
Should have good leadership skills.
·
Should have very good knowledge of
the financial industry and commercial awareness.
·
Should have experience with risk
management and compliance.
·
Experience in project management and
relationship management is essential.
·
Should have very good attention to
detail.
The above positions are demanding
roles for which the Bank will provide a competitive package for the successful
candidate.
Platinum Relationship Manager – Readvertisement
The Position: The role holder will be responsible for providing world
class Relationship Management, developing new relationships with high net-worth
individuals (HNW) and to maintain already existing relationships, by engaging
them, uncovering their needs and providing them with the appropriate products
and excellent customer service.
Key Responsibilities:
·
Drive profitable revenue and volume
growth from a portfolio of HNW customers with a focus on new acquisitions,
deepening of existing customer relationships and cross selling thereby increase
market and customer share of wallet within KCB.
·
Achieve agreed sales targets for new
accounts, assets and liabilities by establishing/recruiting new banking
relationships, managing and growing existing banking relationships with the
high net worth individuals who may include senior management of different
corporate companies, local political figures and well known business people.
·
Conduct a detailed needs analysis for
all existing and potential customers to determine their financial planning
needs through proactive calling and customer visits program, and compile
reports including names of customers called, meetings held and cross sell
opportunities identified and followed through for closure to determine personal
sales progress against agreed targets.
·
Working with Branch Managers or
Advantage Centre Manager, manage and execute innovative micro – marketing plans
in the Branch or Centre. Be the Advantage Banking Champion in the branch and
region in order to create customer product awareness and offer financial
advisory services based on the proposition.
·
Manage Advantage customer requests
and transactions in compliance to KCB operational guidelines and procedures
with zero tolerance to operational risk and frauds.
·
Manage advantage customer portfolio
at risk and, monitor account migration and provisions to ensure that they are
within set acceptable business levels.
·
Keep current on business trends and
competitor offerings by gathering market intelligence on loans and accounts to
maintain a competitive edge. Create a lead base of external target market
through networking, customer referrals and attending social events, seminars,
trade shows and Industry events.
·
Resolve to closure customers
complaints and follow up to determine if their complaints were handled
satisfactorily.
The Person:
·
An undergraduate degree in a Business
related field from a recognized institution.
·
Possession of professional
qualifications in business or graduate degree will be an added advantage.
·
Must have at least 6 years’
experience in General banking, and 2 of which should be at management level in
an affluent/HNW service sector or retail banking.
·
Experience in Sales,
Personal/Business/or Retail Banking.
·
2 years’ experience in Relationship
Management with a proven track record of client acquisition and management
·
Experience Credit Analysis and
administration.
·
Good understanding of risk, credit
policies and procedures is essential.
To be considered your application
must be received by 3rd February 2017
The above position is demanding for
which the bank will provide a competitive package for the successful candidates.
Business Performance Manager
IRC2429
Full time
Kenya – Nairobi
The Position: Reporting to the Head, Business Performance the role is
responsible for managing the team that coordinates the processes of business
planning and budgeting, and monitors ongoing business performance including
forecasting and reviewing.
Key Responsibilities:
·
Assist in the formulation of business
forecast and annual operating plan according to the banks strategic plan
·
Prepare timely and accurate
management reports to facilitate performance monitoring of business trend and
profitability
·
Perform various analysis on business
operating results
·
Handle enquiries from business users
·
Production of management reporting
packs
·
Competitor analysis
·
Driving enterprise wide analytics
·
Coordination of the planning
processes across the Group
·
Consolidation of plans from
subsidiaries
The Person:
For the above position, the
successful applicant should have the following:
·
A Bachelor’s degree in Finance,
Economics, Mathematics, Engineering or related field.
·
Professional Qualifications in
Accounting- CPAK, ACCA, are required.
·
At least 6 years’ experience which
should include 5 years’ experience in Financial Analysis and Financial
Performance Management.
·
Should have good leadership and
people management skills.
·
Should have very good knowledge of
the financial industry and commercial awareness.
·
Should have experience with risk
management and compliance.
·
Experience in project management and
relationship management is essential.
·
Should have very good attention to
detail.
The above positions are demanding
roles for which the Bank will provide a competitive package for the successful
candidate.
Finance Business Partner, Corporate and Treasury
IRC2430
Full time
Kenya – Nairobi
The Position: Reporting to the Head of Business Performance, this role
is responsible managing Corporate and Treasury analytics, providing strategic
insights on business performance, supporting the implementation of strategic
projects and initiatives, and coordination of the Corporate and Treasury annual
budgeting and forecasting processes.
The Finance Business Partner works
alongside the Corporate and Treasury analysts to identify value creating
initiatives and monitor successful implementation of these.
Key Responsibilities:
·
Oversee the business planning and
budgeting cycle, including budget development as well as periodic reviews with
business unit wide reforecasting.
·
Draw reliable and timely financial
and non-financial data and information together from a range of sources and
provide thorough analysis, insights and options to enable the business to make
sound decisions.
·
Identify areas for performance
improvement in the Corporate and Treasury business and challenge base
assumptions
·
Prepare budget Management Information
and communicate to the Corporate and Treasury team to assist in task
prioritization
·
Summarize actual performance vs.
budget with variance analysis and reforecast of full year performance for the
Corporate and Treasury team
·
Provide content for company-wide
monthly and quarterly reporting, and external reporting and investor
presentations
·
Define financial monitoring process
for initiatives, sourcing reporting data and generating reporting to enable
effective management control
·
Together with the business unit
leaders, undertake thorough strategic and tactical commercial analysis of
business opportunities and threats
·
Design and deliver ad hoc performance
reporting and analytics for a range of business requirements focused on the key
drivers of value in the enterprise.
·
Building a performance management
culture through implementation of robust budgets, metrics and corporate targets
The Person:
For the above position, the
successful applicant should have the following:
·
A Bachelor’s degree in Finance,
Economics, Mathematics, Engineering or related field.
·
Professional Qualifications in
Accounting- CPAK, ACCA, are required.
·
At least 6 years’ experience which
should include 5 years’ experience in Financial Analysis and Financial
Performance Management.
·
Should have at least 2 years’
experience in a Planning / Business development role with strong emphasis in
Strategic Management.
·
Should have good leadership and
people management skills.
·
Should have very good knowledge of
the financial industry and commercial awareness.
·
Should have experience with risk
management and compliance.
·
Experience in project management and
relationship management is essential.
·
Should have very good attention to
detail.
The above positions are demanding roles
for which the Bank will provide a competitive package for the successful
candidate.
If you believe you can clearly demonstrate your abilities
to meet the criteria given above, please submit your application with a
detailed CV, stating your current position, remuneration level, e-mail address
and telephone contacts quoting the job title/reference in the subject field to recruitment@kcb.co.ke.
To be considered your application
must be received by Friday, 3rd February, 2017
Only short listed candidates will be
contacted.
NB: In the event that you are
successful, we will require that you provide us with a Certificate of Good
Conduct that is not more than 6months old.
