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Room Attendant Job in Kenya

Fairmont Hotels & Resorts
Room Attendant
First impressions are everything! As a Room Attendant with Fairmont Hotels & Resorts you will have the opportunity to create lasting memories for every Guest, ensuring Guest rooms are comfortable, inviting and clean. The luxury our Guests experience will ensure their return.
Fairmont The Norfolk Hotel has played a leading role in Kenya’s colorful history, and continues to be Nairobi’s finest and best-known luxury hotel. The town and later the modern city of Nairobi grew up around Fairmont The Norfolk hotel, which boasts 165 guest rooms and suites, and still has its own private tropical gardens. The hotel is still the traditional starting point for safaris and the Lord Delamere Terrace is modern Nairobi’s most famous meeting place, where drinks and light meals are served continuously from morning until midnight.

Responsibilities for the Room Attendant Job

o    Reporting to the Executive Housekeeper, responsibilities and essential job functions include but are not limited to the following:
o    Consistently offer professional, friendly and engaging service
o    Clean all assigned guestrooms including: dusting, making beds, soiled linen removal from rooms, and retrieval of clean linen from linen closets, vacuuming, bathroom cleaning, inside window cleaning, replenish rooms with supplies
o    Sign in and out master keys daily
o    Maintain proper usage of cleaning supplies and equipment
o    Update and record all cleaned rooms
o    Return and properly tag all lost and found articles in the Housekeeping Office
o    Follow departmental policies and procedures and service standards
o    Report necessary maintenance items
o    Follow all safety and sanitation policies
o    Other duties as assigned

Room Attendant Job Qualifications

o    Previous housekeeping experience an asset
o    Excellent communication and organizational skills
o    Strong interpersonal and problem solving abilities
o    Highly responsible & reliable
o    Ability to work cohesively with fellow colleagues as part of a team with minimum supervision
o    Ability to focus attention on guest needs, remaining calm and courteous at all times
o    Physical Aspects of Position:
o    Physical aspects of the position include but are not limited to the following:
o    Constant standing and walking throughout shift
o    Frequent lifting and carrying up to 30 lbs
o    Frequent kneeling, pushing, pulling, lifting
o    Occasional ascending or descending ladders, stairs and ramps
o    Visa Requirements: Must be eligible to work in Kenya

How to Apply

Whether you’re launching your career or seeking meaningful employment, we invite you to visit to learn more about Fairmont Hotels & Resorts—and the extraordinary opportunities that exist!

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