Fairmont
Hotels & Resorts
Room
Attendant
First
impressions are everything! As a Room Attendant with Fairmont Hotels &
Resorts you will have the opportunity to create lasting memories for every
Guest, ensuring Guest rooms are comfortable, inviting and clean. The luxury our
Guests experience will ensure their return.
Responsibilities for the Room Attendant Job
o Reporting to the Executive Housekeeper, responsibilities
and essential job functions include but are not limited to the following:
o Consistently offer professional, friendly and engaging
service
o Clean all assigned guestrooms including: dusting, making
beds, soiled linen removal from rooms, and retrieval of clean linen from linen
closets, vacuuming, bathroom cleaning, inside window cleaning, replenish rooms
with supplies
o Sign in and out master keys daily
o Maintain proper usage of cleaning supplies and equipment
o Update and record all cleaned rooms
o Return and properly tag all lost and found articles in the
Housekeeping Office
o Follow departmental policies and procedures and service
standards
o Report necessary maintenance items
o Follow all safety and sanitation policies
o Other duties as assigned
Room Attendant Job Qualifications
o Previous housekeeping experience an asset
o Excellent communication and organizational skills
o Strong interpersonal and problem solving abilities
o Highly responsible & reliable
o Ability to work cohesively with fellow colleagues as part
of a team with minimum supervision
o Ability to focus attention on guest needs, remaining calm
and courteous at all times
o Physical Aspects of Position:
o Physical aspects of the position include but are not
limited to the following:
o Constant standing and walking throughout shift
o Frequent lifting and carrying up to 30 lbs
o Frequent kneeling, pushing, pulling, lifting
o Occasional ascending or descending ladders, stairs and
ramps
o Visa Requirements: Must be eligible to work in Kenya