Operations and Marketing Manager
Our client is a rapidly
expanding organization within the service industry.
To cope with their growth,
they are inviting an enthusiastic and open-minded young marketing professional
with business and management experience to drive and further develop the brand
as its Operations and Marketing Manager.
Responsibilities
- You will be an
integral member of the operational team in establishing procedures and
protocols for efficiently operating the business and providing the best
possible products and services for our customers.
- In conjunction
with the marketing team you will also be responsible for developing and
launching marketing campaigns and promotional activations to drive sales
and brand loyalty.
- You will take
lead in all daily operations of all the brands outlets, cost management
and employee management.
- Your main
objective will be to ensure flawless running and operations of all
facilities high levels of service and guest satisfaction while keeping
operating costs within acceptable levels.
- You will build
and drive performance marketing analytics and provide reports &
insights.
- You will
research and explore new tactics to find innovate ways to reach customers.
Duties
- Partner with
the marketing team to ensure optimal market reach and penetration;
- Conduct ongoing
and consistent business development to seek market growth
opportunities
- Coordinate the
operational and logistics aspects of the business
- Prepare the
sales forecast and map out a plan for achieving the set targets
- Establish
optimal staffing requirements for operations
- Lead the team
in continuously engaging the customer
- Introduce new
product lines and new uses for existing products in the market
- Lead the team
in initiating and following up product performance in the market
- Analyze and
report brand market performance to the directors with a view to inform
decision making
- Ensure the
functions of the team and brand are implemented and within budgeted costs.
This will involve monitoring daily financial performance with view of
streamlining operations
- Coordinate and
participate in the implementation of sales and marketing strategies
- Coordinate
regular operational and system audits
Requirements
- You are a
degree holder in marketing, businesses management or hotel management or
have an equivalent degree
- Minimum of 3
years in related consumer facing position and industry.
- You should have
a passion for analysis and reporting on performance metrics and thus
computer literacy is a must.
- You should be
positive, creative, proactive, collaborative and able to lead a team with
open-minded, entrepreneurial & determined to succeed mindset.
- Financial
aptitude will be an added advantage.
- Excellent
interpersonal and communication skills (both written and verbal) are
required for this role.
If this describes you, this
might be a fabulous and fun opportunity for you to consider.
Please send a resume and
cover letter to careers@talentsolutionsmanagement.co.ke before the 31st December 2016.
