Front
Office Supervisor
Sigona
Golf Club enjoys a rich heritage dating back to 1938 when it was set up. Today
the Club has over 1200 fully paid up playing members who regularly patronize
the Club’s facilities.
The
Club boasts a modern, recently refurbished, club house, a lounge for
conferences, meetings and private functions, a board room, swimming pool, as
well as ample parking. Our catering facilities are of very high standards. The
golf course has been to championship standards. Sigona’s eighteen-hole,
country-style golf course has some of the most beautiful fairways in Kenya and
also prides itself on diverse flora and fauna. The envy of many golfers in
Kenya, Sigona offers a challenging but rewarding golfing experience second to
none in Kenya today.
To
ensure the success of the new accommodation venture and deliver excellent
satisfaction to our guests and return on investment, the club is seeking for
outstanding individuals with passion to excel to fill the following position of
a Front Office Supervisor.
Job
Overview
Reporting
to the General Manager, the Front Office Supervisor main role will be to
supervise and control all front office operations ensuring that revenues are
maximized by providing excellent customer service.
He
will ensure a warm and cordial reception to all our guests, ensure that check
in procedures are strictly adhered to, be available to deal with clients’
complaints, ensure effective and speedy check out facilities, ensure set
reservations and front office standards are adhered to, ensure proper staff
management and any other duties that may be assisgned by management from time
to time.
Qualifications for the Front Officer Supervisor Job
o Diploma in Front Office Operations or related from a
recognized institution
o Computer Literate
o Experience in working with a POS system
o At least two year experience in a busy 4-5 star hotel l in
a similar Position
o Strategic, planning, problem-solving and analytical
skills.
o Team supervision experience.
o Be able to work unsupervised in a busy environment
o Excellent listening skills.
o An experience and understanding of accounting and
mathematical skills.
o Friendly, social and pleasant personality.
How to Apply
If you are the person we are
looking for, please apply by emailing your CV with a cover letter indicating
your daytime telephone numbers, address, 3 referees from organizations you have
recently served and your salary expectation to:
o General Manager, Sigona Golf Club, P.O.Box 10- 00902 Kikuyu.
E-mail address: info@sigonagolfclub.com Closing date for applications is 20th
December 2016 and only shortlisted applicants will be contacted.