Customer Service Representative
Location: Nairobi
Industry: BPO
Our client, an online dating company that operates 35 niche dating websites based on religion, ethnicity, lifestyle and special interests is looking for enthusiastic and self motivated customer Service representatives with a clear accent and flexible to work on shift basis.
Industry: BPO
Our client, an online dating company that operates 35 niche dating websites based on religion, ethnicity, lifestyle and special interests is looking for enthusiastic and self motivated customer Service representatives with a clear accent and flexible to work on shift basis.
Key Responsibilities
- Screening and
moderating user submitted content, answering support requests and
performing support functions.
- Moderating and
screening written user content on Profiles
- Moderating and
screening user submitted photos
- Answering Online
Help Requests
- Answering
telephone support requests
- Processing
Testimonials (depending on language)
- Various support
tasks assigned
Key Skills and Competences
- Internet and
Computer literate
- Excellent
communication skills.
- Degree/ Diploma
in any field
- Passion for
Customer Service
- Ability to
respond promptly to customer inquiries
- Ability to
multitask and take up more workload when required
- Ability to work
with multiple tabs and multiple browsers efficiently in a web browser
based support system (speed and accuracy are important)
- Very good work
ethics (is reliable, motivated, professional)
To apply, send your CV and
cover letter only to cvs@flexi-personnel.com before
close of business 13th December, 2016.
Clearly indicate the position
applied for on the subject line.
NB: Flexi Personnel Ltd does not charge candidates for job placement.
