An exciting opportunity has
arisen for the position of a Club
Manager at a
club in Nairobi.
Experience in upmarket Modern
club is a must.
Job Purpose: The candidate should be able to grow business volumes by bringing events to the club by taking the lead role in organizing events and marketing operations management.
Duties:Job Purpose: The candidate should be able to grow business volumes by bringing events to the club by taking the lead role in organizing events and marketing operations management.
- Attend to all
the needs of revelers, hosting them and maintaining standards of the food
and beverage, offering quality service.
- Organize events
in liaison with the marketing department.
- Maintain
product and service quality standards by conducting ongoing evaluations
and investigating complaints.
- Provide
feedback, direction and training to the club kitchen/dining staff on how
to consistently meet the company expectations with regard to food and
beverage and guest satisfaction.
- Provide
direction and feedback to purchasing on quality, costs and delivery of all
products.
- Provide monthly
castings and achievements on the food and beverage offer to guests.
- Continually
assess the standard and opportunities to improve the aesthetic appeal of
all the guest amenities; thereafter to provide feedback and recommendation
as to how these can be improved.
- Ensure
sufficient resources are in place to improve said amenities and follow up
on quality of work done.
- Ensures good
safety practices of employees and guests, assisting in the maintenance of
proper emergency and security procedures.
- Execute
marketing, sales, organize events and operational activities, producing
results that meet or exceed the projections.
- Source for the
clubs ‘special’ items that are needed in terms of maintaining guest
amenities.
- Provide and
monitor guest feedback; suggest improvement and additions to overall guest
experience.
- Ensure proper
work schedules are in place and strictly followed.
- Provide
feedback and analysis on all stock inventories and consumption.
- Ensure that
there is a consistent standard for all Front of House presentation.
- Take a lead
role in operations management with a strong ability for cost controls.
Qualifications:
- Diploma/Certificate
in Hospitality with a bias in F&B from a recognized institution.
- Certificate in
Events/Project Management an added advantage.
- At least 5
years’ experience running a high end club.
- Conversant with
the Restaurant POS (point of sale) system
- Good
Communication/presentation skills
- Good
understanding of all items contained within the menu’s and wine lists
- Good knowledge
of the products in hospitality industry
Interested applicants should
email their CV and application letter only to talentexperts254@gmail.com so as to reach us by Friday, December
30, 2016.
Only shortlisted applicants
will be contacted.
Female applicants are
encouraged to apply.