Our Client, ICEA LION General
Insurance Company Limited is one of East Africa's largest and most innovative
insurers and financial services companies.
Their decades of experience
and eye on the future helping clients navigate today's complex financial
landscape underscores their business success.
They are seeking to recruit a
highly ambitious candidate to fill in the following position in their Nairobi
office:
Claims Manager
Principal Accountabilities:
- Performing
claims investigations and evaluation of elements of the event, extent of
damage.
- Ensuring that
claims handling guidelines are followed and that claims are processed and
settled accordingly.
- Negotiating
settlement of claims and making appropriate recommendations to top
management.
- Guiding staff
in the department towards high levels of service delivery so as to retain
existing and attract new clients.
- Coordinating
prompt preparation of statutory and industry returns to the relevant
institutions.
- Seeking legal
advice from the Company lawyers on contentious claims matters.
- Estimating and
reserving adequately for claims while seeking professional advice on
claims reserves.
- Processing
disposal of motor vehicle salvages and maintaining up to date records
before and after disposal.
Key Skills and
Qualifications:
- Bachelor’s
degree from a recognized institution (preferably Bachelor of Commerce or
Bachelor of Law).
- Professional
qualification(s) in insurance e.g. ACII/AIIK or equivalent.
- Minimum of 3
years’ experience as Head of Claims, with basic legal knowledge.
- Ability to
analyze claims with an investigative mind and detail-oriented.
- Familiarity
with dispute resolution, mediation and arbitration procedures.
- Excellent team
leadership skills, communication, organization and presentation skills.
Interested candidates are
requested to forward their updated CVs to recruit@virtualhr.co.ke by 20th
December 2016 stating their current and expected remuneration, daytime
telephone contacts and addresses of three referees.