Our Client, one of the
largest Online Travel Company in Africa is seeking to recruit a Travel Consultant to
join their team.
Location: Nairobi, Kenya
She/he will be responsible
for promoting and booking traveling arrangements for clients (individuals or
businesses).
Responsibilities
- Research
various destinations and means of travel regarding prices, customs,
weather conditions, reviews etc.
- Diagnose the
clients’ specifications and wishes and suggest suitable travel packages or
services
- Organize
travels from beginning to end, through booking tickets and accommodation,
securing rental transportation etc.
- Supply
travelers with pertinent information and useful travel/holiday material
(guides, maps and event programs)
- Collect
deposits and balances
- Use promotional
techniques and prepare promotional materials to sell itinerary tour
packages
- Handle
unforeseen problems and complaints and determine eligibility for money
returns
- Attend
conferences to maintain familiarity with tourism trends
- Create and
update electronic records of clients
- Maintain
relationships with key persons
- Keep financial
statements and documents
- Reach the
revenue and profit targets
Requirements
- At least 2
years of experience as a travel consultant
- Excellent
knowledge of traveling software (computer reservations systems and
e-travel)
- Proficiency in
English; knowledge of additional languages is an advantage
- Exemplary sales
skills and customer oriented approach
- Well versed in
various areas of travel (domestic/international, business / holidays,
group / individual)
- Ability to
present, persuade and communicate effectively
- Demonstrable
ability to handle crises
- Degree in
Hospitality, Travel, Tourism, Business or relevant field
- Candidates with
personal travel experience will be preferred
How to Apply
Interested candidates who
meet the requirements are invited to send their CV to
‘vacancies@jantakenya.com’ indicating the job title “TRAVEL CONSULTANT” on the
subject line by 10th November 2016.
