Royal Nairobi Golf Club is a premier
private members club that provides world class sporting and recreational
facilities that are second to none in our region.
RNGC is located in very close
proximity to vibrant Nairobi city along Muchai drive off Ngong Road.
RNGC has excellent career
opportunities for individuals who possess a passion for excellence, strong work
ethic, are results oriented and are committed to continual improvement.
Banqueting Co-ordinator
The ideal candidate will be
responsible for maintaining key attention on selling to meet personal and team
revenue goals through warm and friendly client contacts, creative sales
processes and effective “sales closings” techniques and planning in order to
meet the event wishes and expectations of event planners.
To exceed guest needs in
planning and executing each event while ensuring the best return value for the
club.
The suitable candidate will
be required to have a University/College degree in a related discipline and
previous experience in a similar role.
Particular Responsibilities
Include:
- To ensure that
all banquet functions are conducted in a pre-planned manner.
- Inspect table
set-ups, check for cleanliness, neatness and rectify deficiencies with
respective personnel.
- Review sales
contracts as well as other important information, i.e. room block, cut-off
date, food & beverage minimums, special concessions and attrition
clauses and validate with client.
- Monitor and
enforce program deadline dates and work with clients to release meeting
space needed to maximize the club revenues.
- Participate in
site visits and plan meetings for upcoming groups and potential affiliate
business.
- Book, produce
and distribute catering contracts, making sure they are signed on time
- Participate in
Pre/Post-Event meetings and review bill with client.
- Maintain
up-to-date information on program and food and beverage events.
- Effectively
supervise the activities of all Banquet food servers and bartenders in the
function rooms during assigned shift by ensuring all duties are performed
according to established policies and procedures.
- Prepare weekly
work schedules in accordance with staffing guidelines and labor forecasts.
- Adjust
schedules throughout the week to meet the business demands.
- Perform any
other duty as maybe assigned from time to time.
Qualifications, Skills and
Experience:
- University/College
degree in a related discipline preferred.
- Previous
experience in a similar role
- Excellent
communication and organization skills
- Strong
interpersonal and problem solving abilities
- Ability to work
cohesively as part of a team
- Ability to
focus attention on guests needs, remaining calm and courteous at all times
Housekeeper
The ideal candidate shall be
responsible of managing the operations of the Housekeeping department in a
manner that ensures consistent customer satisfaction and efficient services
Particular Responsibilities Include:
Particular Responsibilities Include:
- Develop and
implement SOPs for the housekeeping section aimed at ensuring consistent
and quality service.
- Prepare work
assignment for housekeeping, ensuring adequate supply of labour and
inspect completed work for compliance with standard operating procedures
- Supervise outsourced
cleaning service provider.
- Ensure adequate
supply of linen, cleaning material and supplies at all times.
- Ensure all
offices and public areas are cleaned daily.
- Recommend areas
which need attention with respect to room décor, paint works etc.
- Undertake
regular stock takes and ensure adequate availability of housekeeping
inventory.
- Order
replacement of faded linen/ non-functional equipment and appliances.
- Ensure
housekeeping staff are adequately trained in customer service to enable
them to anticipate client needs and facilitate appropriate level of
interaction with members.
- Continuously
review work procedures and operational problems in order to determine ways
to improve on work performance, service delivery and hygiene aspects.
- Prepare
periodic management reports as required for efficiency and performance
monitoring.
- Perform any
other duty as maybe assigned from time to time.
Qualifications, Skills and
Experience:
- A relevant
course in Housekeeping.
- A minimum of 4
years’ experience in all aspects of Housekeeping in a large, multi-use
facility.
- Have advanced
knowledge of rooms management systems, housekeeping process and
procedures.
- Have the
ability to maintain a budget.
- Proven
excellence in customer service and ability in making sound decisions.
- Excellent oral
and written communication, editing and documentation skills.
- High level of
integrity, honesty and maturity.
- Pleasant
personality with excellent people skills
Handyman
The ideal candidate shall be
responsible for painting, carpentry and plumbing on full time basis among other
things.
Particular Responsibilities
Include:
- Fix doors in
the organization and change the locks if they are bad.
- Carry out
carpentry works by fixing furniture.
- Repair
electrical gadgets.
- Repair plumbing
appliances.
- Carry out
flooring works.
- Troubleshoot
general problems.
- Repair and
replace general hardware.
- Remove stains
and paint building when necessary.
- Attend to
members of staff promptly when called upon.
Qualifications, Skills and
Experience:
- Technical
training in plumbing, carpentry, paint works and masonry.
- 2 years of
experience in handling mentioned works in a busy environment.
- Ability to
solve problems.
- Ability to work
under pressure.
- Good time
management.
- Good knowledge
of electrical works.
- Good knowledge
of carpentry.
- Have a positive
attitude to work.
- Ability to
prioritize tasks.
- Ability to
follow instructions.
How to Apply
If your background,
experience and competence match the above specifications, please send us your
application quoting your expected remuneration.
Include testimonials and full
contact details of 3 referees to: jobs.application@royalnairobigc.com.
To be received not later than 9th November 2016.
To be received not later than 9th November 2016.
