Co-operative Bank of Kenya
Product Partner, Trade Finance
As a customer-centric
financial institution, we strongly believe in providing highly personalised
services to deliver that personal touch.
To better serve our customers, we are on the lookout for highly motivated and
results-oriented individuals who demonstrate initiative, good interpersonal and
communications skills and most importantly, commitment in providing quality
customer service.
Reporting to the Head – Trade
Finance, the Product Partner will be required to own the full end to end trade
finance products or product portfolio processes that meet customers’
needs.
The role holder will also be
required to grow trade related income and asset book as well ensure trade
finance instruments are well executed.
He/she will be a recognized
senior trade subject matter expert with a strong appreciation and understanding
of structuring trade transactions and the relevant risk aspects associated with
the trade business.
The Role
Specifically, the successful jobholder will be required to:
The Role
Specifically, the successful jobholder will be required to:
- Actively
initiate & support new product development, roll-out and
implementation. Originate, structure and close trade deals against
customer opportunities sourced either jointly or directly.
- Develop and
manage a trade deal pipeline using SFE tools, manage end to end deal
conversion and ensure revenue momentum is sustained.
- Draw up weekly
customer calling plan for trade customers to drive trade business.
Negotiate key trade terms with clients/resolving issues between product
and client and provide expert trade advisory services to customers.
- Monitor and
drive customer approved trade credit facility utilization. Ensure the
portfolio managed remains of good quality as per bank’s credit policy.
- Champion risk
approvals for trade deals and provide risk management of trade portfolio
and structured solutions to mitigate risk.
- Provide
Relationship Managers & Customers continuous trade product knowledge
through training, workshop and forums to maximize trade opportunity
identification/solutions.
- Proactively
manage new and existing trade clients ensuring increased output to grow
bank’s share of wallet.
- Review trade
product pricing periodically and do competitive and SWOT analysis.
- Drive overall
client satisfaction and service benchmark of trade offering and build
customer loyalty.
- Benchmark
against world-class Trade finance providers and ensure that standards of
the trade finance unit meet similar standards.
- Ensure that the
processes, structures and systems required to effectively service existing
clients and develop new clients are in place and continuously reviewed
using SLA’s.
- Ensure complete
and accurate customer charges database is in place and is known to all
users.
- Continually
drive and ensure consistent and superior client orientated culture and
high quality service delivery to trade customers.
Desired Skills and Experience
- A Bachelor’s
degree in Business related field from a recognized university.
- At least 3
years Trade Finance experience, 2 of which must be in trade sales
function.
- Sound Trade
Products knowledge with ability to package simple and complex trade
transactions.
- Excellent
working knowledge of Uniform Customs and Practice for Documentary Credits
(UCP 600), Uniform Rules for Collection (URC 522), Uniform Rules for
Demand Guarantees (URDG 758) and International Standby Practices (ISP
598).
- Credit skills
- Ability to
interact and negotiate with customers at a senior level.
- Customer
focused & results orientated.
- Excellent
verbal communication, written and presentation skills.
- Good organizational
and time management skills.
If you are confident that you fit the role and person profile and you are keen to add value to your career then please forward your application enclosing detailed Curriculum Vitae to jobs@co-opbank.co.ke indicating the job reference number PPTF/CIBD/2016 by 12th October, 2016.
We are an equal opportunity employer.