Receptionist
Job Overview: The main objective of this role is to attend to visitors and deal with inquiries on the phone and face to face.
Job Overview: The main objective of this role is to attend to visitors and deal with inquiries on the phone and face to face.
In addition Receptionist
supplies information regarding the company to the general public, clients and
customers.
Reporting to: This role
reports to Administration ManagerRoles & Responsibilities
- Answer
telephone, screen and direct calls.
- Provide
information to callers
- Take and relay
messages
- Greet persons
entering organization
- Direct persons
to correct destination
- Deal with
queries from the public and customers
- Ensure
knowledge of staff movements in and out of organization
- Monitor visitor
access and maintain security awareness
- Provide general
administrative and clerical support
- Prepare
correspondence and documents
- Receive and
sort mail and deliveries
- Schedule
appointments
- Maintain
appointment diary either manually or electronically
- Organize
conference and meeting room bookings
- Co-ordinate
meetings and organize catering
- Monitor and
maintain office equipment
- Control
inventory relevant to reception area
- Tidy and
maintain the reception area
Qualifications, Experience
& Competencies
- At least a
Diploma in Business / Office Administration / Public Relations / Customer
Service.
- At least 2
years’ experience in the same role (Receptionist) or Customer Service
- Presentable,
mature (preferably 22-26)
Core Competencies for the
role
- Knowledge of
administrative and clerical procedures
- Knowledge of
customer service principles and practices
- Keyboard skills
- Ability to work
a switchboard
- Good oral and
written communication skills
- Professional
personal presentation
- customer
service orientation
- Information
management
- Organizing and
planning
- Attention to
detail
- Initiative
- Reliable
- Ability to work
under pressure
- Adaptable to
change
- Team player
- Ethical Conduct
- Performance
Oriented
- Personal
Effectiveness/Credibility
- Customer driven
If you are the person we are
looking for, please apply by emailing your CV (Affix a recent colored passport
photo) with a cover letter indicating your daytime telephone numbers, address,
3 referees to application@coretec.co.ke indicating the job title you are
applying for as your email subject title.
Closing date for applications is 12th October, 2016.
Closing date for applications is 12th October, 2016.
Only shortlisted applicants
will be contacted.