Telkom Kenya
Position: System Analyst – CRM & Service Delivery
Region: Nairobi
Reporting to: Business
Applications Team Leader
Range: R3
Department: Technology Division
Role Purpose: The System Analyst – CRM & Service Delivery is responsible
for performing professional level business systems analysis and project
management activities which include planning, designing, implementing and
maintaining CRM & Service Delivery Applications.
Key Duties and ResponsibilitiesSystem Analysis / Programming
- Responsible for
system analysis, design, development, testing and system implementation
- Collaborating
in planning, design and deployment of any new business applications and
enhancement to existing business applications.
- Provide
effective support to users on issues related to system
- Identify any
integration issues and resolve with vendors
- Provide user
training and application support service
- Report
generation for business users
Requirements & Planning
Management
- Understand and
anticipate requirements from Business Units to fulfill their requirements
and help them to meet their expectations
- Breakdown the
requirements into project & set up realistic planning
Integration management:
- Functional
design (flows, protocol, scheduling etc..) & Technical Architecture
- Quality of
service KPI definition (capacity, dimensioning, performance, statistics)
- List of
potential incidents/events and procedures
- List of
preventive maintenance tasks (purge, script running)
Academic Qualifications
- Bachelor's
Degree in Computer Science, Engineering, Information Technology or related
field or relevant work experience.
- At least 2-6
years’ experience in a similar position.
Professional Qualifications
- Programming
(C#, Vb.Net, PHP)
- Unix &
Microsoft OS
- SQL &
Scripting in Oracle/MySQL/MS SQL data base
Key Competencies:
- Customer focus.
- Ability to work
as part of a team.
- Leadership and
team building.
This position is opened to
Kenyan citizens only.
Position: System Analyst – ERP
Region: Nairobi
Reporting to: Business
Applications Team Leader
Range: R3
Department: Technology Division
Role Purpose: The System Analyst – ERP is responsible for working with end users to shape existing and develop new business processes with the focus on
Role Purpose: The System Analyst – ERP is responsible for working with end users to shape existing and develop new business processes with the focus on
improving business performance for the future
with regards to the ERP applications.
His/Her role will involve
implementation of ERP software solutions – version and functional upgrades
and also performing professional level business systems analysis
and project management activities which include planning, designing,
implementing and maintaining of the ERP applications
Key Duties and Responsibilities
System Analysis / Programming
Key Duties and Responsibilities
System Analysis / Programming
- Responsible for
system analysis, design, development, testing and system implementation
- Collaborating
in planning, design and deployment of any new business applications and
enhancement to existing business applications.
- Provide
effective support to users on issues related to system
- Identify any
integration issues and resolve with vendors
- Provide user
training and application support service
- Report
generation for business users
Requirements & Planning
Management
- Understand and
anticipate requirements from Business Units to fulfill their requirements
and help them to meet their expectations
- Breakdown the
requirements into project & set up realistic planning
Integration management:
- Functional
design (flows, protocol, scheduling etc..) & Technical Architecture
- Quality of
service KPI definition (capacity, dimensioning, performance, statistics)
- List of
potential incidents/events and procedures
- List of
preventive maintenance tasks (purge, script running)
Academic Qualifications
- Bachelor's
Degree in Computer Science, Engineering, Information Technology or related
field or relevant work experience.
- At least 2-6
years’ experience in a similar position.
Professional Qualifications
- Programming
(C#, Vb.Net, PHP)
- Unix &
Microsoft OS
- SQL &
Scripting in Oracle/MySQL/MS SQL data base
Key Competencies:
- Customer focus.
- Ability to work
as part of a team.
- Leadership and
team building.
This position is opened to
Kenyan citizens only.
Position: IT Security Expert
Region: Nairobi
Reporting to: Senior Manager Technology Security
Range: R3
Department: Technology Division
Role Purpose: The IT Security Expert will provide direction related to governance functions such as risk management, IT, and Compliance throughout the organization as necessary, advice on information security matters such as routine security activities plus emerging security risks and control technologies.
Role Purpose: The IT Security Expert will provide direction related to governance functions such as risk management, IT, and Compliance throughout the organization as necessary, advice on information security matters such as routine security activities plus emerging security risks and control technologies.
Key Duties and
Responsibilities
Operational
Operational
- Involved in the
design, implementation, operation and maintenance of the Information
Security Management System.
- Performing
security maintenance, including but not limited to managing logging
infrastructure and managing email SPAM filtering appliances.
- Carry out
security assessments on upcoming IT and Application Development projects
to ensure a reasonable level of risk mitigation between go live and the
vulnerability assessment dates.
- Act as a
security representative to the various projects; provide information
security oversight and advice on RFPs and RFIs.
- Design and
implement information security policies, processes, procedures and minimum
baseline standards for configuration of various systems.
- Collaborating
with IT on disaster recovery planning, testing and maintenance.
- Design,
implement and administer system access control processes.
- Execute project
management roles in the integration of security solutions.
- Performing
network and web applications security vulnerability checks and penetration
testing.
- Perform system
security assessments and evaluation of the uncovered vulnerabilities to
determine how to manage the risk.
Academic Qualifications
- Bachelor's
Degree in Computer Science, Information Technology or related field or
relevant work experience.
- Four years’
experience in IT Security
- At least 2-6
years’ experience in a similar position.
Professional Qualifications
- CCNA
- Linux
Professional Institute Professional
- CEH
- CHFI
Key Competencies:
- Ability to work
under own initiative and within a team
- Keen to detail
- Ability to keep
up with security industry trends
- Interpersonal
skills
- Remains calm
and focused under pressure
- Customer
oriented
- Proven
competency in communication skills both verbal and written
- Ability to
proactively provide timely feedback
- Effective
communication skills that cut across different customer profiles
This position is opened to
Kenyan citizens only.
If you fit the required
profile, please apply highlighting how your qualifications, experience and
career aspirations match the requirements for this position.
Application should be sent by latest 23rd October 2016, please provide an updated Curriculum Vitae (CV) including details of your current telephone contacts and names of three referees.
Apply through
recruitment@telkomkenya.co.ke and quote the job title in the subject
field.
Only shortlisted candidates
will be contacted.