Job Opportunities and Vacancies in ICDC, Kenya

ICDC is Kenya’s premier Development Finance Institution established 61 years ago to promote the nation’s economic development through the creation, establishment and growth of industrial and commercial enterprises. 

We aspire to be a high-performance public entity contributing meaningfully to the economic development of Kenya. Hence, attracting and retaining the right people is essential to the realization of our aspirations.

ICDC requires the services of a Marketing and Customer Service Intern for approximately eight months from 1st November 2016 to 30th June, 2017.

If you are a qualified professional and have the required skills and competencies, we invite you to forward your application.

Required Qualifications
  • Degree in a Business related field
  • Minimum of 2 years working experience in marketing and selling financial products
  • Experience in Marketing Research and product development
Essential attributes:
  • Must be IT literate
  • Must have interpersonal networking skills, good communication skills, business opportunity identification skills and analytical skills
  • Must be decisive, aggressive, self-motivated, well-groomed, a team player, articulate, with good customer management skills and be of high integrity.
Job Description: The purpose of this job is to execute marketing activities, market research initiatives and customer relationship management initiates and product development.

Tasks and Responsibilities:
  • Manage customer service by enlisting support from other departments and monitoring customer contact at all levels.
  • Champion Implementation of recommendations from the customer satisfaction survey.
  • Plan various county forums in liaison with PR and Communication so as to provide ICDC opportunities to engage with entrepreneurs in these counties.
  • Follow up on all documentations required for a complete business proposal efficiently and expeditiously to ensure that potential new business opportunities are not lost to competitors.
  • Champion the review of current products and services to align them with the market requirements of the customer as per the market research recommendations.
  • Follow up on resolution of customer complaints and ensure preparation and timely submission of the quarterly PCSC report to the commission on Administrative Justice.

Senior Legal Officer

Job Purpose: 
To provide legal services in relation to litigation, alternative dispute resolution, commercial law practice, conveyancing, company secretarial services, compliance  and to facilitate legal debt recovery.

Key Responsibilities:
  • Prepare and file precise and timely pleadings in Court and in alternative dispute resolution proceedings.
  • Attend Court and alternative dispute resolution proceedings to represent the Corporation.
  • Provide legal and technical support in commercial transactions
  • Facilitate and oversee realization of securities taken by the Corporation and undertake debt recovery.
  • Carry out legal audits and ensure legal compliance by various departments.
  • Provide company secretarial services to select subsidiary and associate companies.
  • Draft, vet, review, negotiate and provide advice on the implementation of all agreements, contracts and other formal agreements for the Corporation’s operational activities.
  • Effectively manage and co-ordinate with external lawyers, auctioneers and process servers.
  • Provide advisory support to other functions/departments in the Corporation.
  • Bachelor of Law (LLB) from a recognized University.
  • Diploma in Law from the Kenya School of Law
  • Certified Public Secretary, CPS(K)
  • Advocate of the High Court of Kenya with a current practicing certificate.
  • Five (5) years’ relevant experience three (3) of which should be in a similar position in, preferably, a financial institution.
  • Good analytical skills, knowledge of the business and applicable law.
  • Effective communication, negotiation and writing skills
  • Good interpersonal and leadership skills
  • High level of integrity and accountability.

Position: Driver / Office Assistant

Job Purpose: 
To maintain and operate the Corporation’s motor vehicles and offer messenger services.

Primary Responsibilities:   
  • Safely drive the Corporation’s vehicles in accordance with authorised movement schedules
  • Maintain the vehicle in a clean and neat state at all times
  • Reporting to the supervisor on the condition of the vehicle and advice on scheduled maintenance and any faults
  • Maintain proper and accurate records of work ticket and document movement at all times
  • Prompt and safe delivery and collection of documents, mail, materials and equipment to and from defined destinations
Person Specifications

Academic Qualifications
  • KCSE – Grade D+
Professional Qualifications
  • Valid driving license
  • Defensive driving
  • At least three (3) years’ relevant experience in a similar position.
  • Possess a Certificate of Good Conduct
Skills / Attributes
  • Good interpersonal skills
  • Communication skills

ICT Manager
Job Purpose: The job holder is responsible for leading, directing, overseeing and ensuring effectiveness and continuous operation Corporation’s Information Technology systems in order to achieve efficiency and reliability of hardware, software, data archiving and disaster recovery management in support of the Corporation’s business. 

The job holder will also be responsible for the implementation of technology within the Corporation and direct the work of systems and business analysts, support specialists, system administrators and other information technology related functions.

Key Responsibilities
  • Review, develop and implement an ICT Strategy that is aligned to overall Business Strategy of the Corporation.
  • Develop and implement ICT policies, procedures and guidelines to support the Corporation’s operations and enable it achieve its strategic objectives.
  • Plan and coordinate all ICT projects to support the achievement of the Corporations business strategy.
  • Design and implement controls and procedures that ensure accuracy and reliability in Date Capture, Data Processing and Dissemination of Information.
  • Design and implement information security procedures based standard best practice and Corporate ICT security policies covering information system applications and infrastructure.
  • Responsible for developing processes and assigning resources to provide support to the all users in a timely manner.
  • In collaboration with the Corporation’s risk function, plan and design disaster recovery plans for the Corporation to ensure service continuity in case of disaster.
  • Prepare and manage the annual ICT budget.
  • Evaluate technology developments in the financial industry and suggest improvements in the ICT area to the management.
Academic Qualifications
  • Master’s and Bachelor’s degree in Computer Science / Information Systems.
Professional Qualifications / Membership to Professional Bodies
  • CMIS, PMP, MCSE, MCSD and other ICT related qualifications.
  • At least 10 years’ experience with at least 7 years of which should have been at a Manager Level overseeing relevant functions.
  • Knowledge of operations in the financial services sector and application of technology in this sector is desirable.
Note:  This is a re-advertisement and therefore those who had applied for the positions earlier need not re- apply.

Applicants are required to submit an application letter which indicates current remuneration and day time telephone contacts accompanied with a detailed CV and copies of relevant certificates and testimonials to:

Executive Director
P.O. Box 45519 – 00100

Only shortlisted candidates will be contacted.

ICDC is an equal opportunity employer which strives to achieve overall balance in its staffing patterns.

Women and persons with disabilities are strongly encouraged to apply.  

All applications should be received on or before 24th October, 2016.