Financial Services Sales Programme Coordinator Job Vacancy

Duma Works is recruiting a Financial Services Sales Programme Coordinator for Generation Kenya in Western and Rift valley regions.

Generation is a global youth employment programme that helps provide young adults the opportunity to build successful careers and change their life trajectories. 

In Kenya, they have successfully launched three training programmes: Financial Services Sales, Retail and Restaurant Services and Consumer Goods Distribution.  

They are seeking a talented program coordinator interested in contracting for a full-time role to lead the roll-out and scale-up of the FSS programme outside of Nairobi.

The FSS Programme Coordinator will report to the Generation Kenya Operations Manager. 

He/she will be responsible for end to end delivery of FSS cohorts: mobilisation of candidates, training of delivery partner staff in Generation methodology, preparation of new training centres, quality assurance, managing relationships with employer partners during training and after placement, post-graduation support of candidates, and overall coordination of the programme.
Managing partners
  • Being primary point of contact between Generation Kenya and delivery partners, students and employers.
  • Building and maintaining relationships with employer partners, including prospecting and onboarding of new companies.
  • Ensuring that all regulatory requirements and funder demands are met at the centre and student level.
  • Monitoring performance of delivery partner and students during bootcamp and after placement.
Programme Coordination
  • Preparing training centres by ensuring the readiness of all classroom materials (e.g. computers, chairs, boards), utilities (e.g. electricity, internet, toilets), signage, materials for field exercises (e.g. water, detergent), etc. before the start of each program
  • Training/management of centre staff – ensuring staff (coaches, teaching assistants) are prepared before program begins, assisting them in solving problems, organising weekly staff meetings, ensuring compliance with Generation’s monitoring tools and processes.
  • Overseeing the planning and execution of youth mobilisation and screening, from supervising use of different mobilization platforms (print, social media, community mobilizers), to ensuring quality execution of screening process (information sessions, literacy/numeracy tests, 1:1 interviews, and registration)
  • Coordinating logistics of day-to-day running of programs, including distribution of programme schedule and materials to instructors and students, support of field exercise logistics, supervision of use of grading tools (scorecard and assistance tracker), etc.
  • Scheduling and managing employer presentations for candidates, organizing employer interview days, and coordinating with employers once job placements have been made
  • Maintaining database with student information and programme records before and after placement, ensuring candidate performance follow-up and maintaining contact with all alumni.
  • Solving for consistent programme and process improvement.
Continuous improvement
  • Collecting, synthesizing and responding to feedback on the programme and the curriculum from students and employers.
  • Problem-solving on updates to curriculum and operational improvements.
Skills / Mindset Required
  • Availability to travel to Western (Kisii, Kisumu, Kakamega) and Rift Valley regions (Eldoret, Kitale, Nakuru).
  • Candidates residing in any of the regions preferred.
  • Bachelor’s degree in a related field.
  • 3-5 years of direct supervisory management experience.
  • Experience preparing youth for employment.
  • Able to lead interactions and meetings with employers.
  • Do-er” mindset, with a passion for the start-up environment, fast changing priorities and achieving challenging goals.
  • Well-developed sense of attention to detail.
  • Interest in working in a fast growing organization and being an integral part of aggressive scale
  • A positive, solutions-oriented attitude, drive for excellence, and ability to be a team player.
This is an evolutionary role.

This role is a full time position (40 hours a week) with an expected start date of November 15th 2016.

The expected minimum duration is 12 months.


Cover Letter and detailed CV are to be sent by email to marking the subject as “2485”, Your Full name &  Phone number e.g. 2485 Barack Obama, +2547xxxxxxxx. If you don’t follow these instructions, your application will not go through.

Deadline for receiving applications: 31st October 2016

 You will receive a confirmation email and an alert to take a basic screening test over SMS or online. The email with the test may not arrive immediately. Please be patient. The email/SMS test will typically be 5-8 questions to help us understand your background. Regular SMS rates apply to the test. If you have any issues with the process, please reach out to +254702093793.

If you apply and don’t meet these minimum qualifications, we won’t be able to forward your application to the employer.