Our client, a global
Cloud-based Information Solutions Company that provides market & business
intelligence solution to the FMCG industry is looking to recruit a Client Success Manager to be based in Nairobi,
Kenya.
The successful candidate must
be a natural extrovert who enjoys engaging with clients and comfortable with
data.
Key Responsibilities:
- Professionally
engages with and holds senior relationship with client’s organisation.
- Identify
opportunity within the client’s organisation in order to further entrench
the Company service offering.
- Manage annual
review process.
- Proposal
development for contract negotiation.
- Plan, execute
& supervises client success task and assignments.
- Ensuring
accurate & timely delivery of assignments to clients as per
contractual obligation.
- Travel
regionally in order to engage, train and up skill clients in the region.
- Participate in
clients conferences, presents & facilitate workshops &
engagements.
- Orientates,
trains & mentor’s junior client success members.
Qualifications:
- Must have a
bachelor’s degree in Business, Marketing or Business Science.
- Must have a
minimum of 5 years of experience in consumer goods, customer insights,
market research and retail.
- A minimum of 3
years in business development, client facing position or consulting.
- Excellent
interpersonal skills.
- Financial
knowledge & strong business acumen.
- Highly numerate
with excellent attention to details.
- Understanding
of the client’s lifecycle and in depth knowledge & understanding of
the client’s strategic business objectives.
- Pro-active and
confident.
- Flexible &
agile with the ability to work on multiple projects.
Monthly gross salary: Ksh.
300,000 - 400,000/= (Approx. 3,000 - 4,000 USD) depending on skills &
experience
Deadline: 15th October 2016
Applications:
To apply, please follow the
link:
Summit Recruitment &
Search,
Blixen Court, Karen
Road,
Karen
We endeavour to make contact with all of our applicants, but unfortunately high
volumes of applications make this unrealistic. If you do not hear from us
within two weeks your application has not been successful on this occasion.
This does not mean you will not be considered for future roles so please keep an
eye on our job board and apply for positions that match your skills and
experience.