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Underwriting Assistant Job in Nairobi, Kenya

CPF Financial Services Limited
CPF is seeking to recruit a high caliber, results oriented, experienced and highly skilled professional to drive the delivery of the expanded mandate for the following position within its establishment.

Job Title: Underwriting Assistant – Medical Insurance
Supervisor Title: Medical Insurance Officer
Subsidiary: Laser Insurance Brokers Limited

Location: Nairobi

The CPF Group is a group of companies and retirement benefits schemes operating in Eastern Africa and offering a dynamic pool of services in Scheme Administration, Retirement Benefits Services, Financial, Training and Consultancy. 

The CPF Group schemes and entities are:- Local Authorities Pension Trust (Defined Benefits Scheme), County Pension Fund (Laptrust Umbrella Retirement Fund (Defined Contributions Scheme), CPF (Individual) Pension Scheme, CPF Financial Services Ltd, Laser Infrastructure & Technology Solutions Ltd., Laser Property Services Ltd., and Laser Insurance Brokers Ltd. 

Overall Responsibility: The jobholder is responsible for ensuring that the Medical department fulfills its obligations of assuming insurable risks of its customers. 

S/he is involved in assessing the eligibility of applicants to obtain medical cover and scheme administration for those already on medical cover.

Key Responsibilities
  • Prepare medical insurance quotations.
  • Ensure credit & debit notes are issued and premium refunds are timely and accurately done and that commissions are collected from underwriters.
  • Perform underwriting function for submitted proposals and archiving the information in manual and electronic form.
  • Issue and dispatch proposal forms to the branches and the policy documents to the clients.
  • Responsible for developing and supporting a responsive and robust customer service system.
  • Follow up on renewal lapses to ensure the renewals are done timely.
  • Ensure timely receipt capture, posting and allocation.
  • Develop and ensures a clear communication process on expected, received and missed premium to clients and management.
  • Submit reports to clients on scheme utilization.
  • Verify that product rates are adequate through market research and surveys.
  • Confirm that all the applications are captured electronically and premiums posted
  • Any other duties as may be assigned from time to time.
Qualification and Experience Requirements
  • Diploma in Insurance (IIK or CII)
  • Certificate in Customer Service
  • A minimum of 1 year technical experience in medical insurance, underwriting and marketing
Skills and Competence Requirements
  • Excellent communication skills.
  • Good organizational skills
  • Knowledge of the medical insurance market and operations
  • Marketing and customer service skills
  • Interpersonal skills
  • Adaptability & Self-discipline
  • Attention to detail
How to Apply

If you meet the requirements stipulated for any of the above positions, please write in confidence quoting the position title and reference number on the subject of the email or cover letter on or before Friday 7th October, 2016. 

Applications including Curriculum vitae, contact email and daytime telephone contacts, current position and remuneration, names and addresses of three referees should be emailed to

Terms and Conditions

Applicants should attach the following documents with their applications:
  • Valid Tax Clearance Certificate from Kenya Revenue Authority
  • Higher Education Loans Board Clearance
  • Latest Credit Reference Bureau Report
  • Ethics and Anti-Corruption Commission submission form
  • Certificate of Good Conduct from the Criminal Investigations Department
Only shortlisted candidates will be contacted.

CPF Financial Services Ltd is an equal opportunity employer; canvassing in any form will lead to automatic disqualification.

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