Our
client, in the Financial Field is in need of a Regional
Credit & Collection Manager.
Department: Finance Division
Reports
to: Managing Director
Job
Objective: The
credit manager position is accountable for the entire credit granting process,
including the consistent application of a credit policy, periodic credit
reviews of existing customers, and the assessment of the creditworthiness of
potential customers, with the goal of optimizing the mix of company sales and
bad debt losses.
The
Operational requirements of the Credit Manager include but are not limited to
the following:
- Maintain
the Company’s Credit Policy.
- Assist
in developing sound, acceptable credit policies
- Meet
set deliverables
- Standardize
the manual authorizations process
- Ensure
that reviews and requests are dealt with scientifically and timely
- Further
and continuously develop the Fraud department
- Identify,
draft, develop and implement operational processes, policies and guidelines
- Analyze
the performance of existing clients loans and products
- Recommend
changes in the Credit Policy to the Credit Directory
- Devise
risk management strategies in conjunction with the Managing
Director.
- Create
a credit risk management environment of an acceptable quality, in terms of
established credit guidelines.
- Analyze
delinquent accounts and prepare report on highest risk accounts including
recommendations for resolution.
- Reconcile
transactions and balances to maintain accurate accounts.
- Initiate
credits and adjustments to customer accounts within company policy
limits
- Check
for credit viability on requests for extended terms, and evaluate various
adjustments or exception documents
- Submit
requests to senior management and supporting documentation for accounts
requiring credit lines
- Research
and make decisions on finance charges
- Maintain
bad debt and bad debt recovery records
- Monitor
receivables and collections and provide updates of receivables and provide
appropriate reporting procedures
- Identify
problem accounts and provide regular updates of receivables to
management
- Negotiate
payment programs with delinquent customers
- Identify
accounts requiring collection agency or legal action and coordinate
collections with third party contractors
- Monitor
violations of credit policies, provide analysis, conclusion and
recommendations, present findings to senior management and suggest
actions/penalties to be taken when appropriate
- Develop
processes and procedures for evaluating customer financials and setting
and changing credit lines/limits, as well as credit holds; implement liens
as necessary to major delinquent account as approved
- Generates
legal documents used in the credit function
- Monitor
the credit granting and updating
- Accept
or reject the staff's credit recommendations.
- Interact
with customers to obtain additional credit information to support credit
lines
- Personally
investigate the customer credit applications when required
- Keep
abreast of best practice methods and trends and recommend to Managing
Director
- Monthly
reporting (MI) on financial performance to the management team.
Management
& Supervisory Responsibilities
Manages
four (4) subordinates (credit controllers).
The
credit manager is responsible for the development and creates an environment to
help motivate the subordinate to optimize their performance and professional
growth.
The
Management requirements of the Credit Manager include but are not limited to
the following high level deliverables:
- Maintain
a department organizational structure sufficient to meet all goals and
objectives to include a fail proof succession plan
- Responsible
for the full HR function of Credit Vetting Department
- Manage,
train, up-skill, motivate, retain and recruit staff
- Measure
department performance with appropriate metrics
- Provide
for ongoing training of the Credit Vetting and Fraud staff
- Manage
relations with Credit Reporting and Fraud agencies
Qualifications
- Five
(5) years plus in a credit management function; Microsoft Office products
and ERP system experience.
- Understands
purpose of legal documentation and terms and conditions of the sales and
installations contracts of company’s products.
- Knowledge
of financial statements and cash flow analysis, industry/market credit
research, liens and bonds.
- Having
worked in the Travel, Tourism Industry will be an added advantage.
Education
and/or Experience
- Bachelor’s
degree in Finance, Accounting or related field and five plus years related
experience
- Strong
communication, interpersonal and leadership skills.
- Must
have excellent negotiation and problem solving skills.
- Must
have experience in Government, Parastatal and Corporate Collection
environment.
- Detailed
knowledge of required documentation and a thorough knowledge of Laws that
govern the transactional relationship between the Customer and the
Company.
- Knowledge
of contract payments in a 100% completion environment essential.
Only qualified candidates will be contacted.