M-KOPA is seeking:
Position Title: Head of Human Resource Operations
Location: Nairobi
Position Start: ASAP
Contract: Permanent
Reporting to: Chief
Human Resource Officer
Overall Purpose: M-KOPA is looking for a suitable individual who
will facilitate the formulation and implementation of processes, procedures and
strategies to enhance HR Operations and to maximize business value and to meet
corporate objectives.
Who We Are: M-KOPA Solar, headquartered in Nairobi, Kenya, is
the global leader of "pay-as-you-go" energy for off-grid
customers.
Since its commercial launch in
October 2012, M-KOPA has connected more than 350,000 homes in Kenya, Tanzania
and Uganda to solar power, and is now adding over 500 new homes each day.
The success of M-KOPA (M= mobile,
KOPA= to borrow) stems from making solar products affordable to low-income households
on a pay-per-use instalment plan.
Customers acquire solar systems for a
small deposit and then purchase daily usage "credits" for Ksh 50, or
less than the price of traditional kerosene lighting.
After one year of payments customers
own their solar systems outright and can upgrade to more power.
All revenues are collected in real-time via mobile money systems (such as M-PESA in Kenya) and embedded GSM sensors in each solar system allow M-KOPA to monitor real time performance and regulate usage based upon payments.
This connected design means that
M-KOPA is processing vast amounts of data (i.e. over 10,000 mobile payments per
day) via the company's proprietary cloud platform, M-KOPANET.
As of January, 2016 M-KOPA employs over 900 full time staff across East Africa and sells through a network of over 1,000 direct sales agents. It has also commenced licensing its technology to partners in other markets.
M-KOPA has been recognised for its
pioneering business mode and scale, notably winning the 2015 Zayed Future
Energy Prize, being selected as the top New Energy Pioneer at the 2014
Bloomberg New Energy Finance awards and earning the 2013 FT/IFC Excellence in
Sustainable Finance Award.
M-KOPA has also successfully tested a range of new products that leverage its relationship with customers, and M-KOPA’s unique competencies in mobile telecommunications and ICT.
To ensure that the research and
development of new products add value to (and do not distract from) its core
business, M-KOPA is establishing the M-KOPA Labs.
The Labs will be a dedicated business
unit within M-KOPA that will define and test extensions of the M-KOPA
asset-based credit model for off-grid-power to new products and services.
Role Profile
Key Accountabilities
- Establishing and leading the HR Operations /
HR Shared Service and focus on HR administrative excellence;
- Accountability for managing HR information
systems utilizing HR Dynamics and other platforms;
- Providing oversight and leadership of
transactional service delivery, operational effectiveness, business
process review, continuous improvement activities and staff coaching and
development;
- Responsible for processing of new hires,
transfers, promotions and separations;
- Responsible for Employee Relations Management
in pursuit of an engaged and productive workforce;
- Responsible for Employee Wellness and Welfare
Job Specification
a. Education:
- Bachelor’s Degree and relevant HR professional
qualifications. MBA or post graduate certifications an added advantage.
b. Experience:
- At least six years relevant experience with
proven abilities to handle a position of similar nature.
c. Required
skills:
- Leadership, coaching, management expertise /
track record
- Demonstrable experience leading, developing
and setting the people operations strategy in line with company goals.
- Ambitious with an ability to think
"outside the box" and a naturally inquisitive and curious mind
- HR operations change / transformation
experience
- Excellent team management skills and ability
to run an efficient & effective HR operations service
- Excellent verbal and written communication
skills
- Ability to communicate and influence at all
levels of the business
- Presentation and facilitation skills
- Commercially astute and results focused
Remuneration: Competitive covering a monthly salary, performance
bonus and medical benefits reflective of the candidate’s experience and skills.
To Apply
To apply, send a CV and a cover
letter expressing why you feel you would be an excellent candidate for the role
to careers@m-kopa.com with the subject “HOD HR OPS”.
Deadline for application is 5pm on Sunday 9th October, 2016.
Please Note: M-KOPA Solar is an equal opportunity and affirmative action employer committed to assembling a diverse, broadly trained staff. Women, minorities and people with disabilities are strongly encouraged to apply.
In compliance with applicable laws
and in furtherance of its commitment to fostering an environment that welcomes
and embraces diversity, M-KOPA does not discriminate on the basis of race,
colour, creed, religion, national origin, sex (including pregnancy and
parenting status), disability, age, sexual orientation, gender identity or
expression, marital status or genetic information in its programs or
activities, including employment.
M-KOPA, as a policy, does not collect/charge any money as a pre-employment or
post-employment requirement. This means that we never ask for ‘recruitment
fees’, ‘processing fees’, ‘interview fees’ or any other kind of money in
exchange for offer letters or interviews at any time during the hiring
process.
