Bookstore Managers and Sales Associate Jobs in Kenya

University of Nairobi Enterprises and Services Ltd (UNES)
Assistant Manager, Bookstore

Ref: UNES/BK/ASBM/09/2016 

2 Positions
 
Location: Nairobi & Mombasa Branches
 
Contract Duration: Three Years 
 
Job Description: Reporting to the Manager Bookstores, the incumbent shall be tasked with the following responsibilities:
  • Develop and ensure implementation of the Regional Budget, Business Plans, Work Plans and processes to achieve the desired Cash Flow and Profitability
  • Develop and ensure implementation of Regional Marketing Strategies to ensure set Financial Targets are achieved
  • Efficient monitoring of UON Key Accounts
  • Manage up- stream supply chain relationships
  • Identify product improvements or new products by reviewing the industry trends, market activities and competitor analysis
  • Set performance Targets, Monitor and Coach Staff to meet their Performance Targets
  • Collection of debts for the Regional Bookstore
  • Ensure accountability and proper systems and controls at the Regional Bookstore
  • Coordinate activities of the Sales Associates  and ensure timely servicing of customer orders
  • Confirmation of daily balancing of cash and revenue collections and preparation of performance Reports
  • Implement & monitor the Bookstore quality Management system to ensure compliance and continuous improvement
  • Identify the Regional Bookstore risks, monitor and evaluate the mitigation measures
  • Ensure compliance with all relevant statutory & regulatory requirements
  • Any other duties assigned by the Bookstore Manager
Job Specification:
  • Bachelor’s Degree in Business Administration or Business Management or equivalent
  • At least 3 years’ experience in a management role in a busy Commercial Organization
  • Strong project management/organizational skills
  • Commercial awareness/ Business Acumen, Organizational and Planning skills
  • Good team work, communication, interpersonal and analytical skills
  • Creative, with an understanding of customer segmentation
  • Computer literate
  • KCSE mean grade “C” (Plain)
Sales Associate I

Ref: UNES/BK/SA/09/2016- (Nairobi / Mombasa)
 
Location: Nairobi, Kisumu & Mombasa Branches
 
Contract Duration: Three Years 
 
Job Description:
  • Conduct market research to identify business opportunities, recommending profit and service improvements
  • Organization of book displays and exhibitions and actively seeking out new sales opportunities through direct selling, networking and social media
  • Manage shop floor re-order levels to ensure adequate quantities of goods in stock, conduct random stock counts, and initiation of re-stocking processes
  • Prepare reports sales activity reports and performance reports for Sales Associate II
  • Identify product improvements or new products by reviewing the industry trends, market activities, and competitors
  • Managing on lines sales leads, responding to inquiries in a timely fashion and answering questions on available stock and product performance
  • Coordinating with ICT officer to update the Bookstore website
  • Responding to Bookstore incoming sales emails and phone enquiries ensuring timely response to customer request for Quotations and invoicing
  • Provision of excellent customer service by addressing and resolving customer queries/issues in a timely manner
  • Liaising with procurement Officer to check the progress of placed orders
  • Any other duties that may be assigned by the assistant Manager, Bookstores
Job Specification:
  • A Diploma in Business Administration or equivalent
  • KCSE with a Mean Grade of  “C” or equivalent
  • At least Five (5) years’ experience in a bookstore or retail shop/store
  • Ability to work long hours under pressure and meet deadlines
  • Good communication, interpersonal and analytical skills
  • Computer Literate
How to Apply

Applicants interested in the above position should submit the following:

Cover letter detailing why you want to be considered for the position, as well as current and expected gross salary.
  • Detailed CV including at minimum:
  • Biographical data including: Full names, current mailing address, current telephone contacts, email address
  • Employment history to date.  Ensure that specific start and end dates are included.
  • Educational history to date, clearly detailing the program, certificate obtained, and completion date.
  • Names of 3 referees.
  • Copies of ALL academic and professional certificates and testimonials.
  • Completed Personal Data Form (Download HERE).
  • Indicate the Job Reference Number of the Envelope.
Submit 4 copies of all the documents required; cover letter, testimonials, detailed current CV highlighting qualifications and experience, Academic and professional certificates. 

All applications to reach the undersigned on or before September 15, 2016

Chief Manager, Finance & Administration
UNES Limited
P.O.Box 68241-00200
Nairobi 

www.unes.co.ke

N/B: Only shortlisted applicants shall be contacted. 

UNES does not require any payment in order to process your applications.

UNES is an equal opportunity employer. people with disability are encouraged to apply