Job
Title: Mystery
Shopper
Start Date: 7/9/2016
Start Date: 7/9/2016
Location: Nairobi
Eligibility: Position open to local Kenyan hires only
Busara Center for Behavioral Economics is a research organization that seeks to improve the understanding of how people living in poverty make decisions and to leverage that knowledge to produce better social outcomes.
Busara Center for Behavioral Economics is a research organization that seeks to improve the understanding of how people living in poverty make decisions and to leverage that knowledge to produce better social outcomes.
About
the project: Busara
is working with institutions that have an interest in the Kenyan Banking
sector. The main aim of the engagement is to understand what kind of
information is shared by bank industry players, as well as how it is
shared.
We are
also interested in what people’s experiences are like when opening and closing
accounts.
The
study will be conducted in areas within the category of urban, peri-urban and
rural and will run for TWO weeks.
The holder of this position will be required to visit banks as a mystery shopper, posing and demonstrating the characteristics of a high income individual to collect information on various aspects under the study.
The holder of this position will be required to visit banks as a mystery shopper, posing and demonstrating the characteristics of a high income individual to collect information on various aspects under the study.
They
will need to be conversant with financial terms and convincingly have
conversations about it.
Description of Tasks, Duties and Responsibilities:
Description of Tasks, Duties and Responsibilities:
Mystery
Shopper Duties
- Prompt
arrival at work.
- Completion
of scheduled activities each day in a timely manner.
- Successfully
working in a team.
- Organizing
data collected from the field.
- On
non-field days: conscientious performance of office work (such as matching
IDs, translation of work, photocopying, etc.)
- Assist
in daily survey organization and storage
- Ensure
data integrity is maintained at all times and minimize errors in data
collection
- Maintaining
high standard of professional integrity in all activities.
- Providing
the Project Lead with daily feedback regarding surveying activities.
Key
Requirements:
Required
Required
- Should
be a Diploma or Degree holder in business/finance or related fields
- Should
have strong communications skills to convincingly have technical
conversations with bank staff.
- Should
be above the age of 30
- Should
be computer literate
- Should
be available for travel
Desired
- Should
have previously worked at a bank or a financial institution
How to
Apply
To apply, please submit your CV and cover letter to jobs@busaracenter.org and ensure that the subject line reads: “Mystery Shopper REF NO 29-08-2016:”.
Only
online applications shall be considered.
Deadline to Apply: 02/09/2016
Please note that only shortlisted candidates will be contacted.