Check your search results here

Jobs and Vacancies in SimbaNET Kenya

Job Title: Network Engineer - IP
 
Effective Date: Immediately
 
Business Unit: SimbaNET Com Limited 

Report to: Technical Manager

Company Profile: SimbaNET Com Limited is part of The Wananchi Group and one of East African’s leading internet, data and entertainment companies, first Triple Play brand, incorporating broadband internet, cable television and voice services.

Key Responsibilities

  • Perform network security design and integration
  • Design and implement network topology to meet needs such as IP telephony, L2MPLS VPNs, L3MPLS VPNs, IPv6, Frame Relay, Ethernet technologies etc
  • Daily administration and oversight of the network and computer systems
  • Diagnose problems and solve issues, often under time constraints.
  • Provide excellent customer service to clients and train staff in best practices for customer service
  • Provide network and host based security, incident response, firewall and VPN management and administration.
  • Implement the necessary controls and procedures to protect information systems assets from intentional or inadvertent modification, disclosure, or destruction.
  • Assist in the development of guidelines and procedures for administration and security best practices.
  • Provide network documentation.
  • Perform regular security monitoring to identify any possible intrusions.
  • Monitor network usage, anticipate problems and suggest solution
  • Work closely with colleagues to meet team goals and improve processes and practices.
  • Remain current on emerging technologies via professional groups, trade magazines, internal and external training, independent research and study, and other avenues available.
  • Rapidly respond to emergency situations, including direct response as well as coordination of other IT/Network staff, both during and outside of normal business hours.
  • He will be responsible in leading the technical team on day to day routine, e.g. design, network growth strategy, budgeting and implementation of efficient systems, customer technical support, architect for customer solutions and sales team liaison for RFQs, Bidding and ensuring customer SLA levels are met and exceeded
  • Ensure that technical team performs within set technical guidelines by providing or co-authoring standard operating procedures.
  • Responsible for Internal SLA to departments/ group companies and External SLA to customers/partners.
  • Play a key role in product development from R&D to building it and presenting to Sales for marketing & sales
  • Timely weekly, monthly, quarterly, and annual report
  • Other duties as assigned
Education, Skills and Experience Required for the position
  • To qualify you must have a minimum of 8 years technical and management experience at executive –level (experience on GPON,SDH, VSAT & Wimax will be an added advantages).
  • CCNP, JNCIA, JNCIE / CCIE written or practical preferred
  • The ideal candidate must have strong leadership skills and excellent written and verbal communication skills
  • Degree in Information Technology/Comp Science / MBA preferred.
  • Experience advising and communicating with non-technical staff and guiding technical decisions
  • 5+ years of expertise in implementing, administering, and troubleshooting network infrastructure devices, including: firewalls, routers, switches, wireless access points and controllers, and monitoring applications
  • Knowledgeable in application transport and network infrastructure protocols (SSL/TLS, DNS, DHCP, WINS, NTP, FTP, HTTP, SMTP, CIFS, LDAP, and Microsoft AD), and possess an understanding of how to support these applications / protocols when accessed through VPN and firewall appliances.
  • Experience deploying an enterprise campus Wi-Fi network
  • Understanding and implementation of network traffic analysis, remote access methods and systems, stateful inspection firewalls, encryption, authentication and authorization technology.
  • Hands on technical experience working with VPN technologies (IPSEC, SSL VPN, WebVPN, AnyConnect, DMVPN, etc.)
  • Configuring network services using open source technologies on Linux servers
  • Willingness to engage in mentoring more junior staff members and interns
  • Experience in a fast paced support environment in a campus networks as a member of a 24x7x365 network and/or security operations team.
  • Expert level skills with Windows and Mac Operating Systems.
  • VMware Enterprise administration experience
  • Ability to quickly learn new or unfamiliar technologies and products, independently using documentation and online resources
  • Strong combination of strategic planning, communication, interpersonal, management, and leadership skills.
  • Demonstrated ability to successfully manage a team
How to Apply

Qualified and interested candidates should send their application and CV to recruitment@simbanet.co.ke subject heading NETWORK ENGINEER- IP not later than 26th August 2016


Job Title: Sales Account Manager - Enterprise

Effective Date: Immediately

Business Unit: SimbaNET Kenya Limited 

Report to: HOD Sales - Enterprise

Profile and Main Purpose of the Job: SimbaNET Com Limited is part of The Wananchi Group and one East African’s leading internet, data and entertainment companies, first Triple Play brand, incorporating broadband internet, cable television and voice services. 


The SimbaNET Sales Account Manager will work within the SimbaNET Sales Department and will report to the Corporate Sales Manager on Daily Activities. 

It is expected that the As Sales Account Manager will independently and manage sales within the SimbaNET Sales Department and at the Customer.

The Main Focus will only be Sales & Collection, Client Relations. 

The Sales Account Manager will independently produce and manage quotations/proposals /tenders and will submit them to the Customer under the supervision of the Corporate Sales Manager. 

The target will be to close all sales calls.
 
Key Responsibilities:
 
(a) Identifying and developing suitable Corporate, Government and Regional Prospects to approach for selling SimbaNET and Group Products, Solutions and Services
 
(b) Carrying out sales tasks associated with the Sales & Marketing department
 
(c) With the approval of the Corporate Sales Manager; Negotiating rates for proposed product or solutions
 
(d) Creating and building relationships and database with prospects with focus on Corporate, Government
 
(e) Drafting Agreements and following up with the customers for signing; Follow up payments of customers after the invoice has been raised
 
(f) Liaising with other departments on a quick and smooth implementation and commissioning of the projects.
1.    To achieve prescribed level of sales and performance in key areas and maintain a pipeline of opportunities.
2.    To work and collaborate with internal departments, pre and post sales, to ensure that all aspect of the sales are achieved effectively and on time.
3.    To proactively establish relationships with partners, key business organizations, government bodies and other bodies where required.
4.    To provide regular feedback from the marketplace on the effectiveness and suitability of the products and services and new product requirements.
5.    To prepare and submit weekly reports as requested by sales management.
6.    To attend sales and training meetings arranged by the company and Sales Management as appropriate.
7.    To provide a positive and professional image of the role and the company both to customers and colleagues at all times.
8.    Identifying and developing suitable prospects to approach for selling company Products, Solutions and Services
9.    Negotiating rates for proposed product or solutions.
10.  Building a reputable client database
11.  Drafting Agreements and following up with the customers for signing after receiving an LPO
12.  Following up with the Project Team on a quick and smooth implementation after receiving an LPO.
13.  Follow up payments of customers after the invoice has been raised – 1st Payment only.
Overall Responsibilities:
  • Corporate, Government and other Vertical market - Pursue large special projects and all tenders that are viable and profitable.
  • Collections - Work with government and projects accounts to ensure payments that are due are made in a timely fashion
  • Information Exchange – Submit detailed and accurate weekly and monthly reports
  • Client Relations
1.    To ensure the customers’ expectations are met, that they get their money’s worth, collection, ensure all customers have valid contracts, customer visit and feedback, customer retention.
2.    To manage and administer customer accounts including schedule of activities, costs, invoicing and follow-up.
3.    Responsible for fore fronting the Client Relations team, which shall be overseeing the building lasting business partnerships with our corporate clients
4.    Responsible for all aspects of a Client Management Process to ensure a high level of satisfaction
5.    Implement a solution to a client by ensuring that all key project aspects are delivered within a timely and professional manner
6.    Ensure all clients has valid contracts
Specific Responsibilities:
 
Sales Activities
  • Assist the Corporate Sales Manager if required particular on: Sales for the range of products; Direct sales to regional end users where appropriate; Quotations; Marketing support; Exhibitions
Collections
  • Work with the Client Accounts Manager to assist in efforts to collect amounts from various government entities and affiliates
  • Provide accurate feedback on progress made in weekly and monthly reports
Information exchange
  • Submit detailed and accurate weekly and monthly reports
Requirements:
  • A degree or HND in any commercial related field or Information Technology or any other suitable discipline.
  • Minimum of 3 years corporate selling experience in Telecommunications – ISP, PDNO, GSM operators, Resellers etcetera.
  • Should have good knowledge of customer relations and vastly networked.
  • Good knowledge of (but not limited to) - Wimax, Fiber and VSAT technologies, would be an added advantage
  • Ability to multi task and deliver on other tasks as may be assigned by the superiors from time to time, with minimum supervision.
  • Of good temperament, right attitude, innovative and responsive in carrying out their duties.
Required Competencies:
  • Excellent communications skills and strong negotiation skills
  • Fluent in English (written and spoken) and Kiswahili (spoken)
  • Ability to grasp the fundamentals of Sales and manage the cycle
  • Ability to quickly grasp concepts, work under pressure, deliver to meet deadlines
  • Must be self‐driven, motivated, enthusiastic, positive and pleasant individual who is result oriented
  • Ability to interface and communicate professionally and politely at all levels within a corporate environment
  • Must have emotional maturity to enable them to work with customers who may sometimes be upset
  • Must pay attention to detail to ensure all aspects of customer satisfaction are covered
  • Must be a team player and can demonstrate the ability to work with the various departments within the company to achieve the shared Vision
  • Ability to accurately report sales figures, trends and customer requirements
  • Ability to assume responsibility for accuracy and timeliness of work product
  • Ability to manage staff as well as facilitate change
  • Willingness to work irregular hours, weekends, and holidays as in when needed
Personal Characteristics:
 
This individual must have a strongly developed sense of responsibility and work commitment. He/she must be highly motivated and eager to learn.

He/she should be able to follow instructions and plans of action.

Professional and personal ethics are essential.

Most importantly, this individual should have a positive attitude towards work and view it as a means of intellectual achievement as well as that of living.

Respect, Openness, Flexible

How to Apply
 
Qualified and interested candidates send their application and CV to recruitment@simbanet.co.ke subject heading SALES ACCOUNT MANAGER- ENT. not later than 26th August 2016.


Job Title: Sales Account Manager - SME 

Effective Date: Immediately
 
Business Unit: SimbaNET Com Ltd 
 
Report to: HOD Sales- SME

Profile and Main Purpose of the Job: SimbaNET Com Limited is part of The Wananchi Group and one East African’s leading internet, data and entertainment companies, first Triple Play brand, incorporating broadband internet, cable television and voice services. 

The Sales Manager will work within the SimbaNET Sales Department and will report to the HOD SME Sales on Daily Activities. 

The Sales Account Manager will be responsible for the following key areas in Sales
 
Department:-
 
(a) Responsible for the Team performance leading a group of sales staff.
 
(b) Responsible for the development and performance of all sales activities in assigned territory.
 
(c) Provide leadership towards the achievement of maximum profitability and growth in line with company vision and values.
 
(d) Establishes plans and strategies to expand the customer base in the marketing area and contributes to the development of training and educational programs for channel partners.
 
Key Responsibilities:
 
SME Sales
  • Suggest; assist in identifying sales strategy for the market that ensures attainment of company sales goals and profitability.
  • Responsible for the performance and development of the sales staff.
  • Set up sales plan in order to archive sales target required by the company providing a detailed sales action plan to ensure that targets are achieved on a monthly, quarterly and annually.
  • Support, motivate staff member to achieve individual and team target.
  • Supervise daily work of sales staff.
  • Build up good relationship with service provider in the responsible field.
  • Negotiate or assist in negotiation with accounts in order to improve closure with sales staff.
  • Monthly, Quarterly and Annual Market update report on new services, competitors, business opportunities etc.
  • Work closely with other job functions in the company to improve overall services level.
  • Immediate reporting of important issues (service, operational, HR) to direct senior level.
  • Handling of key accounts, prospects
  • Other duties reasonably relating to this position
  • Propose, suggest, assign (as applicable) sales target, jobs responsibilities for each Sales Staff member.
  • Staff performance appraisal, suggest rewarding, punishment, proposing staff dismissal when applicable.
  • Request additional staffing and other resources to achieve common goals and objectives.
  • Assists in the development and implementation of marketing plans as needed.
  • Conducts one-on-one review with all Channel Partners to build more effective communications, to understand training and development needs, and to provide insight for the improvement of channels’ sales and activity performance.
  • Provides timely feedback to senior management regarding performance.
  • Provides timely, accurate, competitive pricing on all completed prospect applications submitted for pricing and approval, while striving to maintain maximum profit margin.
  • Assists Sales staff in preparation of proposals and presentations.
  • Controls expenses to meet budget guidelines.
  • Adheres to all company policies, procedures and business ethics codes and ensures that they are communicated and implemented within the team.
  • Submission of all weekly, monthly quarterly and Annual reports and presentations.
Internal / External Cooperation
  • Ensures that all Sales Staff in his/her team meet or exceed all activity standards for prospecting calls, appointments, presentations, proposals and closes.
  • Hold regular meetings with All Sales Staff in his/her team.
  • Delegate’s authority and responsibility with accountability and follow-up.
  • Sets examples for Sales staff in areas of personal character, commitment, organizational and selling skills, and work habits.
  • Conducts regular coaching and counseling with Sales staff to build motivation and selling skills.
  • Maintains contact with all key clients in the market area to ensure high levels of client satisfaction.
  • Demonstrates ability to interact and cooperate with all company employees.
  • Coordination with various departments Like Technical, Project, technical etc for proposals implementation and after sales activities.
Requirements:
  • A degree in Business related or its equivalent- Position requires sales, interpersonal and negotiation skill, logical and analytical mind
  • Minimum of 5 years of experience: 2-4 years of experience in Sales Management
  • Strong understanding of customer and market dynamics
  • Proven leadership and ability to drive sales teams.
  • Extensive experience in all aspects of Customer Relationship Management
  • Should have good knowledge of customer relations and vastly networked.
  • Good knowledge of (but not limited to) - Wimax, Fiber and VSAT technologies, would be an added advantage
  • Ability to multi task and deliver on other tasks as may be assigned by the superiors from time to time, with minimum supervision.
  • Of good temperament, right attitude, innovative and responsive in carrying out their duties.
Required Competencies:
  • Performance Management and Sales Management
  • Must have full understanding on SMEs & SOHO Market,
  • Must have good sales planning, managing process, developing budgets and sales strategies.
  • Excellent communications skills and strong negotiation skills
  • Fluent in English (written and spoken) and Kiswahili (spoken)
  • Ability to grasp the fundamentals of Sales and manage the cycle
  • Ability to quickly grasp concepts, work under pressure, deliver to meet deadlines
  • Must be self‐driven, motivated, enthusiastic, positive and pleasant individual who is result oriented
  • Ability to interface and communicate professionally and politely at all levels within a corporate environment
  • Must have emotional maturity to enable them to work with customers who may sometimes be upset
  • Must pay attention to detail to ensure all aspects of customer satisfaction are covered
  • Must be a team player and can demonstrate the ability to work with the various departments within the company to achieve the shared Vision
  • Ability to accurately report sales figures, trends and customer requirements
  • Ability to assume responsibility for accuracy and timeliness of work product
  • Ability to manage staff as well as facilitate change
  • Willingness to work irregular hours, weekends, and holidays as in when needed
Personal Characteristics:
  • This individual must have a strongly developed sense of responsibility and work commitment. He/she must be highly motivated and eager to learn.
  • He/she should be able to follow instructions and plans of action.
  • Professional and personal ethics are essential.
  • Most importantly, this individual should have a positive attitude towards work and view it as a means of intellectual achievement as well as that of living.
  • Respect, Openness, Flexible
How to Apply

Qualified and interested candidates send their application and CV to recruitment@simbanet.co.ke subject heading SALES ACCOUNT MANAGER- SME not later than 26th August 2016.
 
SimbaNET COM Kenya is an Equal Opportunity Employer and will offer competitive compensation to the right candidate. 

Only shortlisted candidates will be contacted

DO NOT MISS to Subscribe below for the latest jobs to your EMAIL for FREE

Enter your email address:

Delivered by FeedBurner

Want to know the latest news, read great articles, features, jobs and careers? Then click here