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Housekeeper Job in Kenya

Fairview Hotel and Town Lodge by City Lodge Hotel Group

Position Vacant:

Aim of the role: 
To ensure that all the housekeeping standards of the hotel have been maintained at all times.

Outline of Responsibilities:
  • Ensure that all orders are placed using approved suppliers, the correct approved stationery and authorised by the applicable person/s.
  • Ensure that the use of casual labour is kept to a minimum, in line with payroll to sales and authorised by the General Manager.
  • Ensure that all required daily reports are printed / completed / checked / processed.
  • Ensure the safety and security of the staff, guests and hotel property.
  • Ensure that the Cyclical Cleaning programme is created/in place and maintained on a daily/weekly/monthly basis.
  • Ensure that the GSA trolley and equipment used are kept clean, used correctly and packed/stored correctly on a daily basis.
  • All lost property must be received/logged and followed up on.
  • Ensure that all applicable matters are reported to Maintenance inclusive of; maintenance tasks, missing / damaged items etc.
  • Ensure that all required stock takes are conducted in line with audit requirements.
  • Ensure that the hotel is fully compliant with all Occupational Health & Safety requirements.
  • Contribute to and support the "I'm Kind" programme.
  • Ensure the continued training and development of self and all staff.
  • Ensure that all guest/staff laundry is sent, received/delivered on a daily basis.
  • Ensure that reception has sufficient vacant ready rooms for check in's throughout each shift.
  • Ensure that all rooms and public areas are cleaned, prepared and or replenished to the agreed standard.
  • Ensure that highest possible standard of cleanliness is achieved and maintained at all times.
  • Ensure that every guest receives exceptional service at all times.
  • Ensure that all LodgeAbility Service Encounters are continuously trained and adhered to at all times.
  • Ensure that all linen is laundered and stored as per the required standard.
  • Ensure that the LodgeSan cleaning methodology is followed at all times.
  • Rosters must be prepared and published by the 25th of each month K-drive updated accordingly and a copy emailed to the General Manager.
  • Observe the City Lodge hotel Group Drivers
Human Responsibilities
  • Attends all training sessions as scheduled.
Replacement and Temporary Mission
  • May be assigned to perform reliever duties when colleagues are off duty.
Basic Conditions and Benefits of Employment: These are in line with normal company policies and practices, specific details will be communicated to an applicant should he/she qualify to be interviewed.  

Line of Reporting and Communication:
  • Responsible To: The General Manager
  •  Responsible For: Room Attendants, Gardeners, Laundry attendants, Housekeeping Supervisors, Assistant Housekeeper, Housekeeping Administrator.
  • In Communication With: All Hotel’s departments
Education, Training and Experience Requirements:
  • Level Of Literacy: Must be able to read and write in English & Kiswahili
  • Level Of Numeracy: Excellent numeracy skills
  • Level Of Communication Skills: Must be in possession of good communication skills
  • Level Of Formal/Professional / Education & Training: Minimum education level- A college diploma  in Housekeeping
  • Level Of Experience In Job Advertised: 2 years’ experience in a similar role is required.
How to Apply
Apply to Human Resources
Send your CV and Cover Letter to: not later than 29th August 2016
Only shortlisted candidates will be contacted.

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