Business
and Operations Manager
Primary Purpose: Working closely with Regional
Operations Manager and the CEO, the Business and Operations Manager will
provide the overall business and operational management support in the
implementation of all components of our client.
To do so, s/he will; establish and maintain strong working relationships with stakeholders; assist with day to day organizational management activities, including budget management and work plan monitoring; coordinate activities; analyze market information and disseminate key findings, monitor internal project metrics and share lessons – learned.
To do so, s/he will; establish and maintain strong working relationships with stakeholders; assist with day to day organizational management activities, including budget management and work plan monitoring; coordinate activities; analyze market information and disseminate key findings, monitor internal project metrics and share lessons – learned.
Representation
- Establish
and maintain strong working relationships with partners, dairy board,
government, processors, and service providers.
- Guide
the board, and management towards a long term goal by participating in
planning meetings, contribute to problem –solving and work
collaboratively.
- Establish
and maintain strong relationships with our client’s supported Producer
Organizations.
- Liaise
daily between our client’s to ensure smooth communications and
coordination of activities.
- Participate
in board meetings.
Management
- Provide
leadership and strategic direction tour client to become financially
self-reliant, income generating entity for the benefit of its members
(dairy producer organizations)
- Lead
the processes of operational planning, managing and monitoring of our
client’s activities, as well as provide assistance and support to our
client staff.
- Provide
overall technical guidance and forward progress on emerging business and
operational issues.
- Help
manage our client budget to ensure adherence to budget limitations.
- Report
internally and externally on progress and status of activities.
- Support
the CEO and the Country Program Manager to identify strategies and tactics
to achieve their goals and milestones, as well as bottlenecks to effective
execution of their objectives.
- Ensure
production of high quality, timely outputs per the objectives.
- Ensure
timely production and sharing of collated organization performance
metrics.
- Support
the CEO in establishing and maintaining strategic linkages and networks in
agri-business in Kenya.
- Coordinate
with Country Project Manager (CPM) and assist in developing operational
plans and budgets.
- Develop
Financial and investment plans and models for our client.
- Overall
coordination and quality monitoring of our client teams’ input and work
content.
- Ensure
information is shared and flows transparently.
- Assist
in the management of stakeholder relationships
- Oversee
development of training manuals management and key staff; and hub
management and key staff.
- Identify
recruitment needs for our client.
- Create
vision for effective market information systems that provide price,
quality, quantity and timely information.
Impact
- Ensure
implementation of our client strategic and business plans and ensure
growth in revenue and profits for our client to achieve self-reliant
business entity.
- Memoranda
of Understanding and contracts established with selected business
partners, and ensure implementation
- Keep
abreast of changing situation in the dairy sector and facilitate our
client to be able to capitalize on the changing environment
- Develop
toolkits, best practices information and market resources that support our
client member smallholder dairy farmers (in order to achieve strong supply
of goods and services and expanded dairy markets which are assembled and
readily available to all partners and other key stakeholders.)
- Market
information system established that provides price, quality, quantity and
timely information to farmers and other key stakeholders
- To
establish our client as an entity that is providing returns in tangible
and non-tangible benefits to the POs and their dairy farming members.
Minimum
Requirements:
- Bachelor’s
degree in accounting, finance or agribusiness with a minimum of seven (7)
years’ experience in business development and management; with three (3)
years in a senior supervisory or leadership capacity.
Preferred
Requirements:
- Master’s
in Business Administration
- Minimum
5 years’ experience in business development and management, running a
medium size profit-centered / commercial enterprise preferably in the
dairy sector.
- Demonstrable
track record of growing small/medium size operations into a profitable,
sustainable business.
Most
Critical Proficiencies:
- Strong
private sector experience and entrepreneurial skills.
- Strong
commercial acumen and leadership skills.
- Strong
interpersonal/people management skills and excellent oral and written
communication skills a must;
- Ability
to develop, understand and cohesively analyze reports.
- Demonstrated
track records of building strong client and stakeholder relationships.
- Excellent
English oral & written presentation skills.
- Willingness
to travel domestically and internationally when necessary.
Essential
Job Functions and Physical Demands:
- Preparing
and presenting documents in a well-designed and attractive format with
superior attention to detail.
- Willingness
and ability to assign and review the work of direct reports.
- Proven
team and customer care skills with the ability to train and work
cooperatively with a diverse staff, including field staff in several
locations.
- Constant
face-to-face, telephone and electronic communication with colleagues both
within and outside of Kenya.
- May
require constant sitting and moving; working at a computer for extended
periods.
- Working
with sensitive information and maintaining confidentiality.
- Performing
multiple tasks with minimal supervision.
- Ability
to lift and carry up to 20 pounds (9 kilograms) floor-to-waist.
- Willingness
to work with a flexible schedule.
- Willingness
to travel both locally and internationally.
How to
apply