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Banking Jobs in Kenya - Postbank

The Kenya Post Office Savings Bank (Postbank) is a Savings Bank with a national branch network, and offering a wide range of financial services. 

Postbank is seeking to recruit a high caliber, results oriented and experienced professionals for the following position: 

Chief Operations Officer

Position Function: The job holder deputizes the Managing Director and is responsible for providing leadership to business, strategy, quality management, marketing, sales, business development, ICT, credit, risk management functions while ensuring provision of quality customer service in liaison with business partners and franchise holders in financial services.

Key Responsibilities
  • Develop and the Bank’s business and ensure profitable operations.
  • Spearhead business growth initiatives while leveraging on technology.
  • Develop and continuously review Bank’s policies and procedures ensuring strong internal controls without stifling the business.
  • Appraise the business performance to ensure all activities are profitable and meet set objectives.
  • Ensure optimal utilization of Bank’s resources including ICT systems.
  • Organize, control and direct the functions of Banking, ICT, Strategy, Marketing, Business Development and Credit.
  • Develop and review the Bank’s strategic plan, and monitor implementation of the planned activities
  • Continuously appraise technological developments and identify innovations that will drive business.
  • Develop and document the Bank’s strategic plan, risk and business continuity plans and ensure effective execution
  • Ensuring continuous improvement in customer and other support services
  • Deputize the Managing Director.
Qualifications:

Minimum Qualifications and Experience
  • Master’s Degree in Business Studies, Economics, Banking or relevant field
  • Bachelor’s Degree in Business Administration, Economics, Banking or relevant field.
  • Diploma in Banking, Project Management and Membership to Kenya Institute of Bankers will be an added advantage.
  • Minimum 9 years’ experience with at least 3 years at Senior Managerial level.
  • Certificate of good conduct from the Directorate of Criminal Investigations.
  • Clearance from Ethics and Anti-Corruption Commission (EACC)
Key Skills and Competencies
  • Strong leadership and management skills
  • Excellent Negotiation skills
  • High level of Interpersonal skills
  • Should demonstrate a high degree of relationship building skills
  • Effective communication skills
The position offers a competitive remuneration package.

Terms of Service and Remuneration

The appointment will be for a contractual period of three (3 ) years renewable for a similar period of time subject to satisfactory performance and delivery of set performance targets and outcomes. 


Head of Human Resources and Administration

Position Function: Reporting to the Managing Director, the Head of Human Resources and Administration is responsible for steering the formulation and implementation of bank’s human resource strategies, policies and procedures to ensure efficient and effective acquisition, placement, development and retention of the required human resource capacity. 


It is also responsible for providing administration services to the Bank and staff. 

These services being transport, tea services, mail services, property management, repairs, maintenance of the Bank’s property and storage.

Key Responsibilities
  • Designing policies and procedures to ensure that the organizations compensation, benefits, terms and conditions of employment are sufficient to attract, motivate and retain talent.
  • Contributing to the development of the company’s corporate strategy, and ensuring best practices to human capital management.
  • Implementing change programs to ensure high level of staff motivation and a high performance culture.
  • Drive the HR strategic planning process while ensuring effective implementation, monitoring and evaluation.
  • Prepare and implement the HR operations budget and control execution.
  • Oversee the recruitment, selection and induction of staff in the Bank.
  • Oversee the implementation of the Bank’s performance and learning process to ensure that the annual performance management process supports the achievement of the Bank’s goals and objectives;
  • Coach, mentor, develop and provide leadership to the Human Resources team to ensure high performance and effective succession planning in the Bank.
  • Oversee the utilization of the HR Information system ensuring strong controls.
  • Oversee the management of harmonious industrial relations within the Bank
  • Ensure the organization’s compensation and benefits are benchmarked against industry standards on a regular basis;
  • Ensure high standards of discipline among staff and that disciplinary procedures are applied uniformly and fairly;
  • Provide administration services including transport, tea services, mail services, property management, repairs, maintenance of the Bank’s property and storage.
Qualifications:

Minimum Qualifications and Experience
  • Master’s Degree in Business Studies, or relevant field
  • Bachelor’s Degree in Social Sciences.
  • Higher Diploma in Human Resource Management -KNEC, Member of the  Institute of Human Resource Management
  • Minimum 9 years’ experience with 3 years’ experience at managerial level
  • Certificate of good conduct from the Directorate of Criminal Investigations.
  • Clearance from Ethics and Anti-Corruption Commission (EACC)
Key Skills and Competencies
  • Good Communication and presentation skills
  • Strong Leadership and Interpersonal skills
  •     Excellent Negotiation skills
Terms of Service and Remuneration

The appointment will be for a contractual period of three (3 ) years renewable for a similar period of time subject to satisfactory performance and delivery of set performance targets and outcomes.


Head of Projects


Position Function: Reporting to the Managing Director, the job holder is responsible for the implementation of the projects as identified and included in the Bank’s Strategic Plan in a timely manner to realize the objectives set.

Key Responsibilities
  • Co-ordinate the design, implementation, monitoring and evaluation of the Bank’s projects.
  • Identify and mobilize funds for the various projects that the Bank seeks to implement
  • Update the Management and Board on the progress of the Projects that the Bank is undertaking and escalate issues on a timely basis.
  • Act as the Liaison Officer with all stakeholders i.e. departments, consultants, vendors among others to ensure smooth execution of projects.
  • Develop project plans using appropriate standards and monitor the implementation while ensuring they are delivered on time and within approved budgets and quality standards
  • Identify project risks and ensure they are mitigated and managed effectively.
  • Prepare annual departmental budget and ensure adherence to the approved budget for the department.
  • Identify and co-ordinate training needs for staff in the department so as to enhance staff development and efficiency
Qualifications:

Minimum Qualifications and Experience
  • Master’s Degree in Business Studies or relevant field
  • Bachelor’s Degree in a business related field.
  • Diploma in project Management
  • Minimum 9 years’ experience with 3 year experience at managerial level
  • Certificate of good conduct from the Directorate of Criminal Investigations.
  • Clearance from Ethics and Anti-Corruption  Commission (EACC)
Key Skills and Competencies
  • Analytical, reviewing and interpretation skills
  • IT proficiency
  • Good Communication skills
  • Strong Interpersonal skills
  • Project management skills
  • Multitasking skills
Terms of Service and Remuneration

The appointment will be for a contractual period of three (3 ) years renewable for a similar period of time subject to satisfactory performance and delivery of set performance targets and outcomes. 


Head of Audit

Position Function: Reporting to the Audit Committee of the Board, the holder is responsible for planning, executing and reporting on operations, financial and compliance related audits while providing assurance to management on the adequacy of internal controls and compliance to laws and regulations.

Key Responsibilities
  • Secretary to Board Audit committee.
  • Develop the audit plan giving priority to high risk areas and execute the plan on timely basis
  • Carry out regular risk based audits on areas considered prone to losses.
  • Review internal controls for adequacy and recommend improvements.
  • To audit Bank’s business and other operations to ensure all activities are managed within approved policies and procedures.
  • To evaluate all risks to ensure adequate mitigation strategies are put in place to minimize losses.
  • Liaising with Banks External Auditors on annual Audits and ensuring that the reports of external Auditors are implemented.
  • Audit the IT systems to ensure strong inbuilt and access controls among others.
  • Ensure Bank’s assets exist, are safeguarded from loss/misuse and they are properly recorded in the books of accounts.
  • Ensure compliance to laws, regulations, policies and procedures.
  • Discuss audit findings with management and ensure audit recommendations are implemented and any lapses explained.
  • Ensure compliance to best professional auditing practices.
  • Mentor, train, guide and build strong teams.
  • Develop budgets and ensure effective execution controls.
Qualifications:

 Minimum Qualifications and Experience
  • Master’s Degree in Business Studies or relevant field
  • Bachelor’s Degree in Commerce or Business related
  • CPA (K), or Certified Internal Systems Auditor (CISA)
  • Member of the Institute of Certified Public Accountants of Kenya or any equivalent
  • Minimum 9 years’ experience with 3 year experience at managerial level
  • Certificate of good conduct from the Directorate of Criminal Investigations.
  • Clearance from Ethics and Anti-Corruption Commission (EACC)
Key Skills and Competencies
  • Knowledge of International Financial Reporting Standards (IFRS) and International Auditing Standards (ISAs)
  • Analytical, reviewing and interpretation skills
  • IT proficiency
  • Knowledge of financial system software
  • Good Communication skills
  • Strong Interpersonal skills
Terms of Service and Remuneration

The appointment will be for a contractual period of three (3 ) years renewable for a similar period of time subject to satisfactory performance and delivery of set performance targets and outcomes. 


Head of Finance and Accounts

Position Function: Reporting to the Managing Director, the Head of Finance and Accounts is responsible for overseeing execution of financial and accounting policies, ensuring timely and accurate reporting; advising management on finance matters while ensuring maximum returns on the Bank’s investments and other assets.

Key Responsibilities
  • To oversee and coordinate the function of finance and accounts function to ensure timely and accurate management reports.
  • Execute processes and procedures that ensure efficiency and compliance to necessary regulations.
  • Ensure that the strategy for the Financial and Accounting function is developed, implemented, evaluated and regularly reviewed.
  • Contribute to the development of policies in finance and in reviewing of formulated policies and ensuring adherence.
  • Take charge of the finance and accounting activities of the Bank and put in place processes and procedures that ensure efficiency and compliance to necessary regulations.
  • Ensure compliance with statutory requirements and international financial reporting standards.
  • Develop and implement effective and efficient internal controls so as to safeguard the Bank’s assets.
  • Ensure smooth integration of all financial systems and outlets date for effective and accurate financial reporting.
  • Lead the budgeting process and develop processes that facilitate budgetary control.
  • Ensure the availability of financial information to the various stakeholders
  • To coordinate the external and internal financial audit for the Bank.
Qualifications:

 Minimum Qualifications and Experience
  • Bachelor of Commerce, Finance/Accounts
  • Master’s in Finance/Commerce or Business Administration
  • CPA( K), ACCA or CFA qualification
  • Member of the Institute of Certified Public Accountants of Kenya or any equivalent body
  • Proficiency in the use of the Microsoft office applications and ERP systems
  • Minimum 9 years’ experience with 3 year experience at managerial level
  • Certificate of good conduct from the Directorate of Criminal Investigations.
  • Clearance from Ethics and Anti-Corruption Commission (EACC)
Key Skills and Competencies
  • Strong analytical and reporting skills.
  • Able to work under strict deadlines
  • Excellent interpersonal and communication skills.
  • Team player
Terms of Service and Remuneration

The appointment will be for a contractual period of three (3 ) years renewable for a similar period of time subject to satisfactory performance and delivery of set performance targets and outcomes.


Head of Strategic Planning & Marketing

Position Function: Reporting to the Chief Operations Officer, the Head of Strategy and Marketing is responsible for organizing, controlling and directing the functions of strategic planning; growing and maintaining the Bank’s business; development and maintenance of quality management systems; maintenance of strategic alliances and partnerships and managing the corporate communications of the Bank.

Key Responsibilities
  • Develop and implement effective marketing strategies to ensure sustained business growth.
  • Coordinate development and implementation of the Bank’s strategic plans, and action plans and monitor implementation.
  • Develop and implement business ideas while creating demand for the Bank’s products and services through effective marketing programs.
  • Co-ordinate the design, implementation, monitoring and evaluation of the Bank’s annual performance contracts with the Government of Kenya and review periodic performance.
  • Design and review the quality management systems in the Bank and ensure certification e.g. ISO standards.
  • Manage the corporate communications function of the Bank. Ensure a strong corporate brand, visibility and awareness.
  • Oversee the process of carrying out market research, gathering market intelligence and customer surveys.
  • Identifies strategic and other risks and ensure they are mitigated in an effective and timely manner.
  • Co-ordinate the Bank’s activities with the affiliated International and local organizations.
  • Provide secretarial services to the Strategy and Development Board Committee.
  • Prepare budget and ensure effective execution controls
  • Identify and co-ordinate training needs for staff in the department so as to enhance staff development and efficiency.
Qualifications:

 Minimum Qualifications and Experience
  • Master’s degree in a Business related field.
  • Bachelor’s Degree in a business related field.
  • Diploma in Management.
  • Minimum 9 years’ experience with 3 years at managerial level.
  • Certificate of good conduct from the Directorate of Criminal Investigations.
  • Clearance from Ethics and Anti-Corruption Commission (EACC)
Key Skills and Competencies
  • Strong leadership skills
  • High level of Interpersonal skills
  • Good communication skills
  • Excellent analytical and reporting skills
Terms of Service and Remuneration

The appointment will be for a contractual period of three (3 ) years renewable for a similar period of time subject to satisfactory performance and delivery of set performance targets and outcomes. 


Head Banking Services

Position Function: 
Reporting to the Chief Operations Officer, the job holder is responsible for providing leadership and growing the Bank’s business in retail corporate and agency banking, money transfer services and other business support units besides ensuring provision of quality customer service in liaison with business partners and franchise holders.

Key responsibilities
  • Grow business in service outlets, agents, partners
  • Develop and ensure the Bank’s policies and procedures are adhered to and reviewed as appropriate.
  • Appraise the Bank’s performance to ensure all activities are profitable and meet set objectives.
  • Organize, control and direct the business functions for Retail and Corporate customers and maintain good relations with customers and partners.
  • Develop and review existing policies, operational systems, procedures and ensure strong internal controls and orderly operations.
  • Improve customer service on a continuous basis by re-engineering procedures and processes and carrying out customer satisfaction surveys.
  • Review pricing for products and services to drive business growth.
  • Develop and document work plans for all divisions/units within the Banking Services department and ensure timely implementation and evaluation of the plans and projects.
  • Ensure all support systems and infrastructures are maintained and are being utilized optimally.
  • Identify all operational and other risks in the Department and ensure they are mitigated.
  • Identify training needs for staff in banking units and ensure continuous training to enhance productivity.
  • Implementing effective customer retention and loyalty programs.
  • Develop strong motivated teams and continuously counsel, mentor and offer guidance.
Qualifications:

Minimum Qualifications and Experience
  • Master’s Degree in Business Studies, Economics, Banking or relevant field
  • Bachelor’s Degree in Business Administration, Economics, Banking or relevant field.
  • Diploma in Banking and/or Member of e.g. the Kenya Institute of Bankers (KIB) or any other relevant body is an added advantage.
  • Minimum 9 years’ experience with 3 year experience at managerial level
  • Certificate of good conduct from the Directorate of Criminal Investigations.
  • Clearance from Ethics  and Anti-Corruption Commission
Key Skills and Competencies
  • Good Communication and presentation skills
  • Strong Leadership and Interpersonal skills
  • Excellent Negotiation skills
  • Effective Relationship building skills
Terms of Service and Remuneration

The appointment will be for a contractual period of three (3 ) years renewable for a similar period of time subject to satisfactory performance and delivery of set performance targets and outcomes. 


Company Secretary / Head of Legal and Procurement

Position Function: Reporting to the Managing Director, the Company Secretary/ Head of Legal and Procurement is responsible for giving legal advice to the Board and Management, managing the supply chain function and providing Security and Investigation services.

Key Responsibilities
  • Provide legal advice to the Board and Management of the Bank and coordinate all legal matters with the external lawyers.
  • Manage the supply chain function in the Bank through procurement of goods, works and services in line with company objectives and relevant legislation and procurement regulations.
  • Provide security and investigation services geared towards eliminating loss of the Bank’s resources.
  • Prepare legal document such as contracts, leases, and have them executed on a timely basis.
  • Organize, control and direct the functions of the Department
  • Organize Board meetings and coordinate Board issues.
  • Provide secretarial services to the Board.
  • Develop budgets for the function and operate within them.
  • Evaluate all legal risks and ensure they are mitigated.
  • Ensure the Bank adheres to statutory requirements in all its operations.
  • Facilitate supplier selection, management and tendering processes.
  • Formulate and implement sound prevention and investigations policies and procedures towards eliminating loss of Bank resources.
  • Trustee and Trust Secretary of the Pension Schemes of the Bank coordinating shareholder and Trustee meetings.
Qualifications:

Minimum Qualifications and Experience
  • Bachelor’s degree in Law (LLB)
  • Master’s degree in Law or Strategic Management or any other field
  • Practicing Certificate with Law Society
  • Member of the Institute of Certified Public Secretaries of Kenya with good standing
  • Diploma in Law
  • Member of Law Society of Kenya
  • Minimum 9 years’ experience with 3 year experience at managerial level
  • Certificate of good conduct from the Directorate of Criminal Investigations.
  • Clearance from Ethics and Anti- Corruption Commission (EACC)
Key Skills and Competencies
  • Good Communication and Managerial skills
  • Strong Leadership and Interpersonal skills
  • Excellent Negotiation skills
Terms of Service and Remuneration

The appointment will be for a contractual period of three (3 ) years renewable for a similar period of time subject to satisfactory performance and delivery of set performance targets and outcomes. 


Head, Information Communication Technology and Alternate Channels

Position Function: Reporting to the Chief Operations Officer, the job holder is responsible for driving the technological direction of the Bank, direct and manage information and communication technology strategic plans, policies, programs and schedules for business, technology innovations, network communications, alternative banking channels and management information services to accomplish corporate goals and objectives.

Key Responsibilities
  • Develop ICT policy and procedures aligned to business and ensure timely execution.
  • Develop ICT strategy and aligned to the business
  • Execute risk mitigation and business continuity programs
  • Resources management and development (staff, budget, hardware, software, premises including all the data centres, vendors/contracts).
  • Change and project management of ICT requirements (new and enhancements of existing applications/systems).
  • Identification of business opportunities on which the Bank can leverage on utilising ICT.
  • Ensure alternate channels deliver value to customers within reasonable uptime and contribute significantly to business turnover.
  • Develop the ICT strategy and master plan and ensure timely execution.
  • Spearhead systems certification and ensure system controls are working effectively to avoid losses.
  • Manage talent within the department and build strong motivated teams
Qualifications:

Minimum Qualifications and Experience
  • Master’s Degree in Information Technology, Strategic Planning, Business Studies or relevant field desirable
  • Bachelor’s Degree in computer Science, Information Technology or related field.
  • Membership of ICT governing bodies; Computer Society of Kenya, CISA, CISM.
  • Minimum 9 years’ experience with 3 years at managerial level.
  • Certificate of good conduct from the Directorate of Criminal Investigations.
  • Clearance from Ethics and Anti- Corruption Commission (EACC)
Key Skills and Competencies
  • Strong leadership skills
  • High level of Interpersonal skills
  • Good communication skills
  • Excellent analytical and reporting skills
Terms of Service and Remuneration

The appointment will be for a contractual period of three (3 ) years renewable for a similar period of time subject to satisfactory performance and delivery of set performance targets and outcomes. 

How to Apply

Suitably qualified candidates should apply in confidence to the address below enclosing CVs with full details of educational background, professional qualifications, and attach copies of certificates and relevant testimonials.

Applications must be delivered to the Postbank Headquarters situated at Postbank House, 6th Floor, Market Lane Off 17 Banda Street. 

An acknowledgement receipt will be issued. 

Please address applications to: 

The Chairman
Board of Directors
Kenya Post Office Savings Bank
P.O Box 30311, 00100
Nairobi

All applications should be received not later than Wednesday, 31st August 2016.

Please note that only shortlisted candidates will be contacted. 

Any form of canvassing will lead to automatic disqualification.

Postbank is an equal opportunity employer and is committed to implementing affirmative action. In this regard, women, people living with disabilities and people from marginalized groups with requisite qualifications are encouraged to apply.

Postbank is ISO 9001:2008 Certified

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