Trainer
The Position:Reporting to the Training Manager, the jobholder will be responsible to deliver training for assigned training programs, courses and curriculum for assigned HR area.
The Position:Reporting to the Training Manager, the jobholder will be responsible to deliver training for assigned training programs, courses and curriculum for assigned HR area.
The
jobholder will deliver assignments relating to training cycles: identifying
training needs, delivery preparation, training delivery,
implementation/applying learning and evaluation within an HR area.
Key Responsibilities- Coordinate
persons involved in delivering training relating to own HR area (training
delivery, internal line trainers, external trainers, training facility
management)
- Formulates
input to the Learning, Development and Talent plans and budgets relating
to own HR Area.
- Formulates
input to the Training Needs Analysis (TNA), training calendar, training
delivery, training curriculum, aides and tools (development, maintenance,
review, research, content, documentation, media) relating to own HR area.
- Delivers
assigned training courses and programs relating to own HR area.
- Develops/reviews
and maintains training curriculum, content, materials documents, manuals,
aids, tools, and media relating to own HR area.
- Monitors
and reports on the budget relating to own HR area within approved
Learning, Development and Talent budget.
- Implements
the Group HR Policies, procedures and processes relating to own HR area
(refer to the Policy Execution Matrix) and provides line management with
INTERMEDIARY guidance on matters arising thereof.
- Maintains
relationships with INTERNAL / EXTERNAL customers/stakeholders/supplies
relating to own HR Area: Line Managers, Training Service Providers,
Curriculum Developer and Learning Institutions, Shared Service Departments
(Finance, Procurement).
- Maintain
data, records and statistics relating to own HR area: TNA documents,
training calendars, schedules, invitation and attendance data, staff
leaner days and training evaluation (level 1 to 4).
The
Person
- A
Bachelor’s Degree in a HR Management OR a Business Related Field from a
University recognized by Commission for University Education.
- Certification
in Training Delivery/Human Resources Management
- Should
be a valid member of IHRM
- Master’s
degree will be an added advantage
- A
minimum of 4 Years’ experience in Learning and Development and the areas
below:
1.
3 years’ experience in People Management
2.
3 years’ experience in Customer Service
3.
3 years’ experience in Relationship Management
4.
3 years’ experience in Project Management
- Knowledge
of Labour and Employment Laws and HR Regulatory Guidelines
- Knowledge
of HR Policy and Procedures
- High
level of attention to detail
- Computer
Literacy
The
above position is a demanding role for which the Bank will provide a
competitive package to the successful candidate.
If you
believe you can clearly demonstrate your abilities to meet the criteria given
above, please submit your application with a detailed CV, stating your current
position, remuneration level, e-mail address and telephone contacts quoting the
job title/reference in the subject field to recruitment@kcb.co.ke
Bancassurance
Direct Sales Representative (bsr)
Ref: IRC925
The Position: Reporting to the Branch Manager, the Bancassurance Sales representative will be responsible for insurance business growth and development to generate revenues to support the Bancassurance growth strategy.
Ref: IRC925
The Position: Reporting to the Branch Manager, the Bancassurance Sales representative will be responsible for insurance business growth and development to generate revenues to support the Bancassurance growth strategy.
This
is a one year renewable performance based Contract.
Key Responsibilities
Key Responsibilities
- Offer
oversight of day to day Insurance operations in the branch level which
entails cross-selling insurance products, consumer awareness/ customers’
sensitization initiatives, processing insurance transactions within
defined terms and conditions, supporting clients with claims advise and
documentation.
- Work
closely with the branch management team to ensure the branch meets the set
targets on insurance business.
- Provide
advisory services to credit department/ branch on relevant insurance
policies for businesses/ clients accessing credit facilities from the
branch.
- Work
closely with Branch Manager and Credit team and design strategies to
leverage the existing clientele and expand the wallet share by selling
insurance products hence deepening relationships and driving revenue
growth.
- Identify
and leverage potential business opportunities and marketing initiatives at
the branch/region and seek necessary support from the Regional or
Marketing Heads to actualize these into revenues.
- Ensuring
premium is collected as per the laid down procedures on all claims being
reported to the claims department.
- Provide
technical guidance and claims management support to clients and Branches.
- Ensure
timely submission of claim documents and other requisite documents to
Claims department.
- Ensure
clients whose claims are being processed are kept abreast on progress of
their claims.
- Participate
in regional meetings and offer valuable ideas contributing towards the
growth of business.
The
Person
- A
university degree in a business related course.
- Professional
Qualification in CII or IIK Diploma will be an added advantage.
- Must
have a minimum Mean grade of C+ in K.C.S.E with a C+ in Mathematics and
English.
- Age
26 years and below.
- Certificate
of Good Conduct.
- Good
planning and organization skills with the ability to deliver effectively
under strict deadlines.
- Excellent
communication, presentation and customer service skills.
- Excellent
data management skills and proficiency in the use of MS Office software
applications
- Accuracy
and attention to detail.
- Co-operative,
assertive and able to work independently and offer effective solutions.
- Ability
to develop working relationships with a wide range of internal and
external partners.
- Good
knowledge of general insurance products and working knowledge of life
insurance.
- Responsible,
reliable, has leadership skills and business acumen to spot opportunities
readily.
- A
creative, proactive, passionate and innovative individual with a passion
for excellent results.
- Results
oriented and self-driven with a proven performance track record.
How to
Apply
The
above position is a demanding role and the bank will provide a competitive
package for the successful candidate.
If you
believe you can clearly demonstrate your abilities to meet the criteria given
above, Download and complete the Bancassurance Direct Sales
Representative application form.
Senior
Digital Product Development Manager
Reporting to the Head, Digital Financial Services and Mobile Payments, the jobholder will be responsible for digital product and business development of digital services (online services, ecommerce, mobile money mobile payments, digital acquiring etc.), to increase revenue, functionality, usage and retention.
Key Responsibilities
Reporting to the Head, Digital Financial Services and Mobile Payments, the jobholder will be responsible for digital product and business development of digital services (online services, ecommerce, mobile money mobile payments, digital acquiring etc.), to increase revenue, functionality, usage and retention.
Key Responsibilities
- Develop
new or enhanced capabilities of various services of Digital Products and
business
- Develop
and model price and value propositions for digital products and services
- Development
of superior user experience and processes on digital services
- Drive
deposits, collections, payments and transfers on digital channels
- Execute
Product implementation between Business; Operations, Technology & all
third parties.
- Maintain
service levels agreements with relevant functions and third parties
- Create
MIS tools to gauge market perception of various digital products and
services
- Prepare
project status reports & channel performance presentations on a
month-to-month basis or as required
- Develop
work plans for new and improved capabilities, together with internal and
external partners and ensuring that timelines are met
- Development
and tracking of KCSA (Key Control Standard Assessment), Audit, compliance
and risk assessment – initial and ongoing self-assessment
The
Person
For the above position, the successful applicant should have the following:
For the above position, the successful applicant should have the following:
- University
Degree in Information Technology, Computer Science or related field.
- Master’s
Degree or relevant professional qualifications are an added advantage.
- At
least 6 years’ experience in Digital Business or Channels.
- Proven
demonstrable track record of delivery of digital products/services/projects
and/or implementations.
- In
depth knowledge of Digital Banking Business, technology & Operations.
- Experience
in Re-engineering of Business, technology & operations.
- Good
problem solving skills
- Excellent
high quality interpersonal, communication and negotiation skills with the
ability to interact with senior management, customers, vendors, and other
stakeholders.
- Strong
leadership skills with demonstrated competences in championing high
performance management.
- Excellent
project management skills.
How to
Apply
The above positions are demanding roles which the Bank will provide a competitive package for the successful candidates.
If you
believe you can clearly demonstrate your abilities to meet the criteria given
above, please submit your application with a detailed CV, stating your current
position, remuneration level, e-mail address and telephone contacts quoting the
job title/reference in the subject field to recruitment@kcb.co.ke.
To be considered your application must be received by 2nd September, 2016
Only short listed candidates will be contacted.
To be considered your application must be received by 2nd September, 2016
Only short listed candidates will be contacted.
