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Jobs and Vacancies in M-KOPA, Nairobi, Kenya

M-KOPA is seeking:
 
Position Title: Data Operations Lead
 
Location: Nairobi, Kenya
 
Position Start: As soon As Possible
 
Reporting to: Head of Data Operations

Overall Purpose:
 The Data Operations Lead will be responsible for overseeing the design, development and use of data systems. The person in this position will discover efficient ways to organize, store, analyse and visualise data. 

The ideal candidate should have a strong understanding of databases, data analysis procedures and be competent in managing data projects.

About M-KOPA Solar: M-KOPA Solar, headquartered in Nairobi, Kenya, is the global leader of "pay-as-you-go" energy for off-grid customers.  

Since its commercial launch in October 2012, M-KOPA has connected more than 350,000 homes in Kenya, Tanzania and Uganda to solar power, and is now adding over 500 new homes each day. 

The success of M-KOPA (M= mobile, KOPA= to borrow) stems from making solar products affordable to low-income households on a pay-per-use installment plan. Customers acquire solar systems for a small deposit and then purchase daily usage "credits" for Kshs 50, or less than the price of traditional kerosene lighting.  After one year of payments customers own their solar systems outright and can upgrade to more power. 

All revenues are collected in real-time via mobile money systems (such as M-PESA in Kenya) and embedded GSM sensors in each solar system allow M-KOPA to monitor real time performance and regulate usage based upon payments.  This connected design means that M-KOPA is processing vast amounts of data (i.e. over 10,000 mobile payments per day) via the company's proprietary cloud platform, M-KOPAnet.

As of January 2016 M-KOPA employs over 700 full time staff across East Africa and sells through a network of over 1,000 direct sales agents. It has also commenced licensing its technology to partners in other markets.  

M-KOPA has been recognised for its pioneering business mode and scale, notably winning the 2015 Zayed Future Energy Prize, being selected as the top New Energy Pioneer at the 2014 Bloomberg New Energy Finance awards and earning the 2013 FT/IFC Excellence in Sustainable Finance Award.

M-KOPA has also successfully tested a range of new products that leverage its relationship with customers, and M-KOPA’s unique competencies in mobile telecommunications and ICT. 

To ensure that the research and development of new products add value to (and do not distract from) its core business, M-KOPA is establishing the M-KOPA Labs.

The Labs will be a dedicated business unit within M-KOPA that will define and test extensions of the M-KOPA asset-based credit model for off-grid-power to new products and services. 
 
Role Profile
 
Key Accountabilities
 
Project management
  • Oversee key data projects to improve the team’s data reporting and business intelligence capabilities
  • Drive analytical work streams that lead to useful insights to support key decision-making processes
Business Intelligence
  • Develop and manage weekly, monthly and quarterly reporting both internally and externally
  • Build and maintain advanced SQL scripts to aid in business reporting
  • Devise and implement efficient procedures for data handling and analysis
  • Continuously evaluate and suggest new ways of improving efficiency
Analytics
  • Explore and derive meaningful insights from various data sources that would lead to significant revenue generation and or cost-cutting
Collaboration with other teams
  • Create and enforce policies for effective data management
  • Formulate techniques for quality data collection to ensure data accuracy and integrity
  • Establish rules and procedures for data sharing with upper management, business users, external stakeholders
Professional development
  • Seek to improve individual and team’s data extraction and analytical capabilities
  • Improve individual and team’s proficiency in data extraction and business intelligence tools such as SQL, Excel and Power BI
Requirements / Specification
  • Quantitative degree in Math, Computer Science, Statistics or equivalent
  • At least 3 years in a data position with significant project management experience
  • Working knowledge of data administration and management functions collection, analysis and distribution using MS SQL Server, Power Query and TSQL
  • Familiarity with modern database and information system technologies
  • Ability to communicate efficiently using PowerPoint and other visualization tools
  • An analytical mind set with problem-solving skills
Remuneration: Competitive covering a monthly salary, performance bonus and medical benefits reflective of the candidate’s experience and skills.

To Apply
 
To apply, send an updated detailed copy of your CV and a cover letter expressing why you feel you would be an excellent candidate for the role to careers@m-kopa.com with the subject EV-DOL-2084
 
Deadline for application is 5pm on Sunday 7th July, 2016.

Position Title: Sales Training Officer
 
Location: Based at HQ with over 50% countrywide travel
 
Position Start: ASAP
 
Reporting to: Sales & Training Manager

Overall Purpose:
 The role is responsible for supporting the sales department through providing total coverage of all appropriate training needs.

About M-KOPA Solar:
 M-KOPA Solar, headquartered in Nairobi, Kenya, is the global leader of "pay-as-you-go" energy for off-grid customers.  


Since its commercial launch in October 2012, M-KOPA has connected more than 350,000 homes in Kenya, Tanzania and Uganda to solar power, and is now adding over 500 new homes each day. 

The success of M-KOPA (M= mobile, KOPA= to borrow) stems from making solar products affordable to low-income households on a pay-per-use installment plan. Customers acquire solar systems for a small deposit and then purchase daily usage "credits" for Kshs 50, or less than the price of traditional kerosene lighting.  After one year of payments customers own their solar systems outright and can upgrade to more power. 

All revenues are collected in real-time via mobile money systems (such as M-PESA in Kenya) and embedded GSM sensors in each solar system allow M-KOPA to monitor real time performance and regulate usage based upon payments.  This connected design means that M-KOPA is processing vast amounts of data (i.e. over 10,000 mobile payments per day) via the company's proprietary cloud platform, M-KOPAnet.

As of January 2016 M-KOPA employs over 700 full time staff across East Africa and sells through a network of over 1,000 direct sales agents. It has also commenced licensing its technology to partners in other markets.  

M-KOPA has been recognised for its pioneering business mode and scale, notably winning the 2015 Zayed Future Energy Prize, being selected as the top New Energy Pioneer at the 2014 Bloomberg New Energy Finance awards and earning the 2013 FT/IFC Excellence in Sustainable Finance Award.

M-KOPA has also successfully tested a range of new products that leverage its relationship with customers, and M-KOPA’s unique competencies in mobile telecommunications and ICT. 

To ensure that the research and development of new products add value to (and do not distract from) its core business, M-KOPA is establishing the M-KOPA Labs.

The Labs will be a dedicated business unit within M-KOPA that will define and test extensions of the M-KOPA asset-based credit model for off-grid-power to new products and services. 
 
Role Profile
 
Key Accountabilities
  • Evaluating training requirements for the sales department, consulting with departmental head and HR.
  • Designing training curriculum to facilitate meeting departmental goals.
  • Developing and maintaining training material to the highest standards.
  • Ensure that all members of staff, new and existing, within the sales department are trained to an appropriate level.
  • To maintain effective communication and knowledge transfer with the sales team
  • Organizing the training including: determining training schedules, venues, facilities and supporting other trainer in training.
  • Managing the training operations budget to ensure maximum return on investments.
  • Developing training impact assessment methodology and  implementing within set timelines
  • Evaluate the effectiveness of training and modify materials as appropriate.
  • Preparing Training Reports
Key Competencies Required
  • Good understanding of adult learning techniques
  • Effective communication skills, leadership and time management skills
  • Formal training qualification is desirable
  • Computer literacy
Experience
  • Minimum of 1 year in a training role
  • Experience of working within a sales environment is desirable
  • Experience of communicating at all levels up to and including senior management
  • Experience of designing, delivering and maintaining training materials.
Remuneration: Competitive covering a monthly salary, performance bonus and medical benefits reflective of the candidate’s experience and skills.
 
To Apply
 
To apply, send an updated detailed copy of your CV and a cover letter expressing why you feel you would be an excellent candidate for the role to careers@m-kopa.com with the subject EV-STO-2085
 
Deadline for applications is 5 pm on Sunday 31st July, 2016.

Position Title: Web Content Intern
 
Location: Nairobi, Kenya
 
Position Start: As soon As Possible
 
Reporting to:Information Security Officer
 
Duration: Six (6) months
 
Overall Purpose: The Web Content Intern is responsible for creating and/or acquiring content for the intranet websites, e-mail newsletters and other online communications media such as blogs. 


The role may be extended to include some technical or creative responsibilities (such as website re-design, re-structuring, migration/importation of content to the Intranet, training team champions and improving user experiences)

About M-KOPA Solar:
 M-KOPA Solar, headquartered in Nairobi, Kenya, is the global leader of "pay-as-you-go" energy for off-grid customers.  

Since its commercial launch in October 2012, M-KOPA has connected more than 350,000 homes in Kenya, Tanzania and Uganda to solar power, and is now adding over 500 new homes each day. 

The success of M-KOPA (M= mobile, KOPA= to borrow) stems from making solar products affordable to low-income households on a pay-per-use installment plan. Customers acquire solar systems for a small deposit and then purchase daily usage "credits" for Kshs 50, or less than the price of traditional kerosene lighting.  

After one year of payments customers own their solar systems outright and can upgrade to more power. 
 
All revenues are collected in real-time via mobile money systems (such as M-PESA in Kenya) and embedded GSM sensors in each solar system allow M-KOPA to monitor real time performance and regulate usage based upon payments.  

This connected design means that M-KOPA is processing vast amounts of data (i.e. over 10,000 mobile payments per day) via the company's proprietary cloud platform, M-KOPAnet.

As of January 2016 M-KOPA employs over 700 full time staff across East Africa and sells through a network of over 1,000 direct sales agents. It has also commenced licensing its technology to partners in other markets.  

M-KOPA has been recognised for its pioneering business mode and scale, notably winning the 2015 Zayed Future Energy Prize, being selected as the top New Energy Pioneer at the 2014 Bloomberg New Energy Finance awards and earning the 2013 FT/IFC Excellence in Sustainable Finance Award.

M-KOPA has also successfully tested a range of new products that leverage its relationship with customers, and M-KOPA’s unique competencies in mobile telecommunications and ICT. 

To ensure that the research and development of new products add value to (and do not distract from) its core business, M-KOPA is establishing the M-KOPA Labs.

The Labs will be a dedicated business unit within M-KOPA that will define and test extensions of the M-KOPA asset-based credit model for off-grid-power to new products and services. 
 
Role Profile

The Nature of Online Content:
 Online content can take many forms, including plain text, links, database content, still images (illustrations, photographs, diagrams), animation, audio, video, interactive devices (forms, forums, chat rooms, polls, questionnaires, etc.). 

The main responsibility of the WC Intern will be for the creation or acquisition of verbal content (primarily textual but also audio/visual), although a close relationship with other teams, such as graphic designers, will almost certainly be required.
 
Key Accountabilities
 
1. Design and development
 
[Note: The WC Intern is unlikely to be primarily responsible for design and development. They will, however, contribute an important user-orientated perspective to the process.]
  • Contribute to audience research as a basis for design of the site.
  • Contribute to the top-level and detailed design of the website (or e-newsletter, etc.), with a particular focus on the ways in which the goals for the site and the needs of users can be met through the provision of appropriate content.
  • Contribute to the process of information design, to ensure that content is appropriately structured to meet the goals for the site and the needs of users.
  • Contribute to documentation of the design.
2. Co-ordination and planning
  • Schedule the creation/acquisition of content in accordance with editorial policy.
  • Allocate tasks to additional content contributors in different teams.
  • Manage the creation/acquisition of content in accordance with the schedule.
  • Manage costs within agreed budgets for promotional activities.
3. Content creation
  • Prepare textual content for Intranet websites (including feature articles, advertising copy, database content, links, FAQs, etc.).
  • Prepare textual content for e-newsletters.
  • Design web forms where necessary.
  • Prepare textual content for distribution as SMS messages.
  • Specify the multimedia content needed to support or work alongside textual content.
  • Locate and select appropriate, existing multimedia content, including still images, animations, music and video.
  • Liaise with multimedia specialists in the creation of any new multimedia content.
  • Edit copy received from additional content contributors.
4. Website promotion
  • Use metadata and other methods to optimize search engine positions.
  • Communicate with other site owners in order to maximize incoming links.
5. Communication with users
  • Respond to user enquiries, comments and suggestions.
  • Moderate forums.
  • Edit and/or approve content contributions made by users.
6. Content maintenance
  • Update and maintain time-sensitive material.
  • Maintain menus, indexes and directories within the intranet site collection.
  • Archive and backup content (where this is not automatic)
7. Evaluation
  • Conduct or commission ongoing audience research.
  • Compile and analyze website usage statistics.
  • Obtain and analyze user feedback.
  • Recommend changes in editorial policy and site design.
Qualifications
  • Currently enrolled in an Undergraduate Program (Preferably Marketing, Communication, Corporate Communication, Communications Business Management or an IT related field) or relevant work experience in online marketing, communications or web content management will be an advantage.
  • Relevant professional certifications are a plus.
  • Experience working with SharePoint Online or other content management systems is a plus.
  • Technology savvy and a quick learner with strong attention to detail.
  • Collaborative and positive attitude are a must.
  • Team player, able to work with various personalities.
  • Ability to work independently and participate in multiple projects in a deadline-driven environment.
  • Ability to work independently with minimal supervision, demonstrated ability to use initiative and be a self-starter.
  • Must be fluent in English both spoken and written. Swahili is a plus.
Remuneration: Competitive package covering a monthly stipend reflective of the candidate’s experience and skills.

To Apply
 
To apply, send an updated detailed copy of your CV and a cover letter expressing why you feel you would be an excellent candidate for the role to careers@m-kopa.com with the subject EV-WCI-2086
 
Deadline for application is 5pm on Sunday 31st July, 2016.

Please Note:
 M-KOPA, as a policy, does not collect/charge any money as a pre-employment or post-employment requirement. This means that we never ask for ‘recruitment fees’, ‘processing fees’, ‘interview fees’ or any other kind of money in exchange for offer letters or interviews  at any time during the hiring process.

Due to the large number of applications received by us, we regret that you will not be contacted unless you are short listed for the post and invited for an interview. Therefore, if you have not heard from M-KOPA within 4 weeks of the date of the deadline your application, you should assume that you have not been successful on this occasion.

This measure has been taken in the interests of efficiency and cost effectiveness and we apologize for any inconvenience this may cause.

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