M-KOPA
is seeking:
Position
Title: Web
Content Intern
Location: Nairobi, Kenya
Position
Start: As
soon As Possible
Reporting
to:Information Security Officer
Duration: Six (6) months
Overall
Purpose: The
Web Content Intern is responsible for creating and/or acquiring content for the
intranet websites, e-mail newsletters and other online communications media
such as blogs.
About M-KOPA Solar: M-KOPA Solar, headquartered in Nairobi, Kenya, is the global leader of "pay-as-you-go" energy for off-grid customers.
Since its commercial launch in October 2012, M-KOPA has connected more than 350,000 homes in Kenya, Tanzania and Uganda to solar power, and is now adding over 500 new homes each day.
The success of M-KOPA (M= mobile, KOPA= to borrow) stems from making solar products affordable to low-income households on a pay-per-use installment plan. Customers acquire solar systems for a small deposit and then purchase daily usage "credits" for Kshs 50, or less than the price of traditional kerosene lighting.
After
one year of payments customers own their solar systems outright and can upgrade
to more power.
All
revenues are collected in real-time via mobile money systems (such as M-PESA in
Kenya) and embedded GSM sensors in each solar system allow M-KOPA to monitor
real time performance and regulate usage based upon payments.
This
connected design means that M-KOPA is processing vast amounts of data (i.e.
over 10,000 mobile payments per day) via the company's proprietary cloud
platform, M-KOPAnet.
As of January 2016 M-KOPA employs over 700 full time staff across East Africa and sells through a network of over 1,000 direct sales agents. It has also commenced licensing its technology to partners in other markets.
M-KOPA has been recognised for its pioneering business mode and scale, notably winning the 2015 Zayed Future Energy Prize, being selected as the top New Energy Pioneer at the 2014 Bloomberg New Energy Finance awards and earning the 2013 FT/IFC Excellence in Sustainable Finance Award.
M-KOPA has also successfully tested a range of new products that leverage its relationship with customers, and M-KOPA’s unique competencies in mobile telecommunications and ICT.
To
ensure that the research and development of new products add value to (and do
not distract from) its core business, M-KOPA is establishing the M-KOPA Labs.
The
Labs will be a dedicated business unit within M-KOPA that will define and test
extensions of the M-KOPA asset-based credit model for off-grid-power to new
products and services.
Role
Profile
The Nature of Online Content: Online content can take many forms, including plain text, links, database content, still images (illustrations, photographs, diagrams), animation, audio, video, interactive devices (forms, forums, chat rooms, polls, questionnaires, etc.).
The
main responsibility of the WC Intern will be for the creation or acquisition of
verbal content (primarily textual but also audio/visual), although a close
relationship with other teams, such as graphic designers, will almost certainly
be required.
Key
Accountabilities
1.
Design and development
[Note:
The WC Intern is unlikely to be primarily responsible for design and
development. They will, however, contribute an important user-orientated
perspective to the process.]
- Contribute
to audience research as a basis for design of the site.
- Contribute
to the top-level and detailed design of the website (or e-newsletter,
etc.), with a particular focus on the ways in which the goals for the site
and the needs of users can be met through the provision of appropriate
content.
- Contribute
to the process of information design, to ensure that content is
appropriately structured to meet the goals for the site and the needs of
users.
- Contribute
to documentation of the design.
2.
Co-ordination and planning
- Schedule
the creation/acquisition of content in accordance with editorial policy.
- Allocate
tasks to additional content contributors in different teams.
- Manage
the creation/acquisition of content in accordance with the schedule.
- Manage
costs within agreed budgets for promotional activities.
3.
Content creation
- Prepare
textual content for Intranet websites (including feature articles,
advertising copy, database content, links, FAQs, etc.).
- Prepare
textual content for e-newsletters.
- Design
web forms where necessary.
- Prepare
textual content for distribution as SMS messages.
- Specify
the multimedia content needed to support or work alongside textual
content.
- Locate
and select appropriate, existing multimedia content, including still
images, animations, music and video.
- Liaise
with multimedia specialists in the creation of any new multimedia content.
- Edit
copy received from additional content contributors.
4.
Website promotion
- Use
metadata and other methods to optimize search engine positions.
- Communicate
with other site owners in order to maximize incoming links.
5.
Communication with users
- Respond
to user enquiries, comments and suggestions.
- Moderate
forums.
- Edit
and/or approve content contributions made by users.
6.
Content maintenance
- Update
and maintain time-sensitive material.
- Maintain
menus, indexes and directories within the intranet site collection.
- Archive
and backup content (where this is not automatic)
7.
Evaluation
- Conduct
or commission ongoing audience research.
- Compile
and analyze website usage statistics.
- Obtain
and analyze user feedback.
- Recommend
changes in editorial policy and site design.
Qualifications
- Currently
enrolled in an Undergraduate Program (Preferably Marketing, Communication,
Corporate Communication, Communications Business Management or an IT
related field) or relevant work experience in online marketing,
communications or web content management will be an advantage.
- Relevant
professional certifications are a plus.
- Experience
working with SharePoint Online or other content management systems is a
plus.
- Technology
savvy and a quick learner with strong attention to detail.
- Collaborative
and positive attitude are a must.
- Team
player, able to work with various personalities.
- Ability
to work independently and participate in multiple projects in a
deadline-driven environment.
- Ability
to work independently with minimal supervision, demonstrated ability to
use initiative and be a self-starter.
- Must
be fluent in English both spoken and written. Swahili is a plus.
Remuneration: Competitive package covering a monthly stipend reflective of the
candidate’s experience and skills.
To Apply
To Apply
To apply, send an updated detailed copy of your CV and a cover letter expressing why you feel you would be an excellent candidate for the role to careers@m-kopa.com with the subject EV-WCI-2086
Deadline
for application is 5pm on Sunday 31st July, 2016.
Please Note: M-KOPA, as a policy, does not collect/charge any money as a pre-employment or post-employment requirement. This means that we never ask for ‘recruitment fees’, ‘processing fees’, ‘interview fees’ or any other kind of money in exchange for offer letters or interviews at any time during the hiring process.
Please Note: M-KOPA, as a policy, does not collect/charge any money as a pre-employment or post-employment requirement. This means that we never ask for ‘recruitment fees’, ‘processing fees’, ‘interview fees’ or any other kind of money in exchange for offer letters or interviews at any time during the hiring process.
Due to the large number of applications received by us, we regret that you will not be contacted unless you are short listed for the post and invited for an interview. Therefore, if you have not heard from M-KOPA within 4 weeks of the date of the deadline your application, you should assume that you have not been successful on this occasion.
This measure has been taken in the interests of efficiency and cost
effectiveness and we apologize for any inconvenience this may cause.