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ICT Assistant Job in Kenya

Dynapharm Kenya, a leading player in the Kenyan Pharmaceutical, health products and agricultural sectors, intends to recruit young, dynamic and results-oriented professional who will be instrumental for the achievement of the Company’s Strategic Plan

Job Title:
 ICT Assistant
Supervisor: Head of MIS
Purpose: The holder will be responsible for the delivery of secure, reliable, resilient and efficient ICT services that will enhance productivity throughout the Company.
S/he will work closely with different  users to ensure that ICT business solutions meet or exceed user requirements, and that improvements are continuously identified and implemented.

Key Tasks:
  • The scope and focus of activities in Dynapharm team will be clarified through six-monthly goal setting meetings with the Head of MIS. The following specific responsibilities must be carried out:
  • Support server, network and desktop hardware, software and applications.
  • Installation and upgrades of Anti-virus, anti-malware and anti-spam support;
  • Develop training coursework and materials to be used for training and orientation of staff on use of hardware, operating system and company telephones;
  • Preventive maintenance on hardware equipment;
  • Ensure staff computers are synchronized with the server for data backup
  • Develop and/or review ICT policies and standards and ensure they are fully implemented
  • Review and recommend infrastructure and systems upgrades in line with changing business and technology needs
  • Design and update company website; update Social Media in the company’s web site
  • User accounts management, manage the email web server as well as internet service
  • Conducts IT end-user training and post implementation procedures as well as training end users with simple network troubleshooting techniques.
  • Ensure provision of timely, accessible and responsive service support for all ICT users.
  • Build, maintain and regularly test ICT Business Continuity Plan and implement necessary Disaster Recovery policies and procedures
  • Undertake research to evaluate and recommend new products to ensure the Company continues to leverage new ICT technology.
  • Maintain an up to date inventory for the entire Company’s ICT asset portfolio.
  • Online Marketing and management of our social media platforms
Essential Skills
  • University Degree / Diploma in information technology or a related field
  • 3 years of relevant experience (user support) in a busy office.
  • MSCE, CCNA or similar Certification
  • Proven knowledge in Active Directory user and  policy management;
  • Management, Network Technology and Project Management
  • UNIX/Windows -knowledge and application
  • Experience in managing content and production for high traffic websites.
  • Conceptual, analytical and creative skills
  • Excellent communication and interpersonal skills.
  • Strong networking ,hardware, software and systems support skills
  • Excellent in Microsoft Office, excel, macros and SharePoint
  • End user support and training
If you are the person we are looking for, please send your application/CV starting your current salary & expected with 3 referees to by 15th July  ,2016

Only shortlisted candidates will be contacted

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