Job
Title: Native
French Speaking Customer Service Executives
Number: 2
Location: Nairobi
Salary: 50k - 60k Gross
Virtual Recruitment and Staffing Services Ltd is one of the leading Recruitment firms in Kenya.
Virtual Recruitment and Staffing Services Ltd is one of the leading Recruitment firms in Kenya.
Our
client is the leading lottery and sports betting operator in African emerging
markets, managing over 18 national divisions.
The
company is globally recognized as a start-up specialist for gaming operations
in emerging markets.
They
are looking for two Customer Service executives who are native French speakers
with good knowledge of soccer/football.
Job Responsibilities
Job Responsibilities
- Handle
customer queries via the phone, via email or via social media
- Educate
current and potential customers with products and service information
- Solve
customers’ problems
- Maintain
accurate customer records
- Identify
and escalate priority issues to the Team Leader
- Actively
participate in team meetings
Competencies
and Qualifications Desired
- Must
be a Native French Speaker
- Must
have a good knowledge of Soccer/ Football
- A
higher Diploma or bachelors Degree
- Knowledge
and working experience of MS Office
- Experience
not a must, but demonstrated ability to learn fast and work against set
targets is key to the role
How to
Apply
If you
are up to the challenge, posses the necessary qualification and experience,
please send your CV only quoting the job title on the email subject (Customer
Service Executive – French Native Speaker) to
vacancies@virtualrecruitment.co.ke before Friday 15th July, 2016. Kindly indicate current/last salary on your CV
N.B: We do not charge any fee for receiving your CV or for interviewing.
Only candidates short-listed for interview will be contacted.
