A
dynamic IT Firm with a vision of building a network of collocation data centres
based in Nairobi is looking to recruit a Customer
Implementation Manager.
The
preferred candidates MUST have prior work experience in the I.T /
telecommunication industry handling customers from contract stage to product
attainment stage.
Key Responsibilities
Key Responsibilities
- Define
customer requirements and translates these into a customer implementation
plan.
- Provide
technical support during installation, according to customer requirements.
- Undertakes
testing and commissioning installations.
- Acts
as technical/commercial interface between customer and the organisation.
- Co-ordinate
customer implementation team.
- Contributes
to operational strategy, together with the MD and managers.
- Provide
input into power and cooling issues within data centres.
- Undertake
administration for customer implementation management processes.
- Procure
and allocate vendors and sub-contractors for installation of new
equipment.
- Follows
up on termination requests and settle partner agreements.
- Provide
technical and pricing input into sales proposals.
- Act
as technical back-up for customers and engineers.
- Purchase
material required for implementation of customer requirements.
Qualifications
- Must
have a degree in a technical field from a recognized institution.
- A
qualified electrician certificate would be an added advantage.
- Must
have above 4 years experience working in an IT/telecoms industry.
- Must
have above 3 years people management experience.
- Experience
in data centres or a similar environment would be an added advantage.
- Problem-solving
skills.
- Computer
literate.
- Good
written and spoken English.
Monthly
gross salary: Ksh.
250,000/= (Approx. 2,500 USD)
Deadline: 27th August 2016
Applications:
To
apply, please follow the link:
Summit
Recruitment & Search,
Blixen
Court, Karen Road,
Karen
We endeavour to make contact with all of our applicants, but unfortunately high
volumes of applications make this unrealistic. If you do not hear from us
within two weeks, your application has not been successful on this occasion.
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