Credit
Controller
Salary: Kes 80,000 - 100,000
gross
Key Duties and Responsibilities:
Key Duties and Responsibilities:
Debt
Management
- Coordinating
the debts of existing debtors and deciding whether to allow credit to a
debtor handle the collection of finances and the resolution of account
queries, approving sales invoices and credit notes.
- Manage
debt recovery.
- Ensure
timely and effective collection of all debts and customers payments
- Build
and maintain close links with all customers, to ensure customers pay
within their agreed payment terms, chasing payments if necessary, as per
the company’s debt collection procedure.
- Deal
effectively and on a daily basis with ‘On Hold’ orders to ensure no order
is held
- Using
specialist computer databases to check credit records
- Visiting
debtors to collect \payments (known as ‘field collection’)
- Tracing
missing debtors
- Meeting
collection targets as shall be set and reviewed from time to time
Litigation
- Preparation
of files for debt collection agencies, attending court cases when required
- Proposing
to management and starting legal proceedings if debts are not paid within
an agreed term
- Arranging
for goods to be repossessed to cover the outstanding debt
- Liaising
with solicitors, baliffs and debt counselors where necessary
Internal
and external Customer relation
- Maintain
contact with clients to ensure invoices are clear for payment
- Resolving
queries both internally and externally around outstanding invoices
- Effectively
dealing with customer account queries/complaints, including liaising with
other departments, to ensure they are brought to a satisfactory
conclusion. To ensure all customer queries are logged and recorded on to
the Enquiry Management system
- Contacting
individuals or business customers when payment is overdue asking them to
settle their account and explaining the terms of their credit
Record
Management
- Setting
up and maintain customer files
- Ensuring
Posting and allocating of daily receipts to accounting systems
- Providing
accounts information to internal departments
- Taking
responsibility for effective and timely updating and reconciliation of
sales ledger accounts, including posting to customer accounts
- Completion
of day end field collection report which should show; Shops visited and
collections realized
- Preparing
weekly reports on the credit control
- Dealing
with new accounts; ensuring satisfactory credit reference are obtained
- Establishing
an agreed credit limit with the COO and or line manager
- Ensuring
monthly statements are prepared, printed, vetted and ready for posting or
distribution by the 2nd working day (subject to review) of each month
- To
inform the Line Manager and Sales Manager immediately of all important
developments/ problems and report on status of Customer accounts on a
regular basis
- Promote
an efficient and professional image at all times demonstrated by the
highest possible standards of accuracy and attention to detail
- Continuous
review of all administrative procedures, paperwork etc in your area and
the suggestion of proposals for improvement
- All
other reasonable administrative duties related to the credit control
function, including filing
- Preparing
and sharing in advance to the line manager the weekly field collection
plan with collection targets clearly indicate against each day
Qualifications
- A
minimum of 3 years working experience in the same role
- MUST
have SAGE ERP experience
- CPA
Qualification
- Ability
to maintain good client relationships both internally and externally at
all levels
- Aggressiveness
in debt collection
- Prior
experience with systems
- Industry
experience in FMCG/ Distribution
How to
apply
Interested
candidates can send their applications at nftkenyajobs@gmail.com stating their
current and expected salary.
Candidates
are advised to apply ASAP as shortlisting will be done on a rolling basis.