International
Rescue Committee
Training
Specialist
Sector: Information Technology
Location: Kenya
Employee
Type:Regular
Employee
Category: Full
Time
IRC
teams provide health care, infrastructure, learning and economic support to
people in 40 countries, with special programs designed for women and
children.
Every
year, the IRC resettles thousands of refugees in 22 U.S. cities. Learn more
at Rescue.org and follow the IRC on Twitter &
Facebook .
Job Overview / Summary: The IT department supports the organization’s work by providing reliable and scalable applications and infrastructure of the IRC’s offices in the US and around the world.
Job Overview / Summary: The IT department supports the organization’s work by providing reliable and scalable applications and infrastructure of the IRC’s offices in the US and around the world.
An
integral component of this effort is ensuring users have the knowledge and
training needed to utilize our business systems effectively.
The Training Specialist will work closely with the IT Training Manager and external vendors to support training development, delivery and rollout of the IRC’s new Data Measurement Platform (COMET).
The Training Specialist will work closely with the IT Training Manager and external vendors to support training development, delivery and rollout of the IRC’s new Data Measurement Platform (COMET).
A key
aspect of this role will include ongoing maintenance of training materials, and
facilitation of COMET training sessions for international country programs and
headquarters. Training mediums will include formal classroom delivery at IRC
offices throughout the world, as well as remote web-cast delivery.
The Training Specialist will also work closely with the Global User Services team to support training initiatives on other internal business systems as needed, and as available.
Major Responsibilities:
The Training Specialist will also work closely with the Global User Services team to support training initiatives on other internal business systems as needed, and as available.
Major Responsibilities:
- Work
independently (and with subject matter experts) to learn COMET, develop
training materials and conduct training on new system releases and
enhancements.
- Support
COMET ‘Train-the-Trainer’ refresher sessions to ensure successful
onboarding for new hires, throughout country offices.
- Develop
and oversee production of classroom set up, instructional materials and
job aids.
- Administer
post-training continued education sessions, including 1:1 and group
sessions.
- Create
and maintain self-directed eLearning tutorials on system applications and
processes.
- Create
and update training reference guides in light of product or process
changes.
- Support
development and delivery of training on IRC business system and
application launches as needed.
- Provide
feedback to learners and to IT Training Manager throughout the training
process.
- Conduct
post-training analysis to determine training effectiveness.
- Maintain
successful training delivery satisfaction statistics to drive program
success.
- International
travel required.
Job
Requirements:
- Excellent
communication and presentation skills.
- 3-5
years of combined progressive facilitation and instructional design
experience.
- ELearning
development experience using Adobe Captivate, Camtasia or similar
authoring tools.
- Advanced
experience with Microsoft Office Excel, Word PowerPoint.
- A
passion for adult education and teaching.
- Experience
in training session facilitation of 10 or more people for global
audiences.
- Ability
to constantly learn and adapt to new technologies.
- Familiarity
with Learning Management Systems.
- Ability
to communicate and build effective working relationships across a diverse
group of people and departments.
Preferred
Additional Qualifications
- Experience
with (or knowledge of) DHIS2 a plus.
- Fluency
in French or Arabic a plus.
- Experience
with Office 365, Box and Content Management Systems.
Working
Environment: Standard
office work environment
How to Apply
How to Apply
CLICK
HERE to
apply online
IRC
leading the way from harm to home.
IRC is an Equal Opportunity Employer.
IRC is an Equal Opportunity Employer.
IRC
considers all applicants on the basis of merit without regard to race, sex,
color, national origin, religion, sexual orientation, age, marital status,
veteran status or disability.