Our
client is looking for a young, dynamic and brilliant Front Office Assistant to help run the daily operations of the
firm.
Industry: Health Industry
Location: Nairobi
Salary: 20K
Responsibilities:
- Managing
front office or reception area.
- Managing
incoming correspondences- calls, letters and emails.
- Offer
delighting customer service to clients and staff.
- Attend
to walk in clients and direct them to specific office for assistance.
- Act
as a first point of contact by representing the company in a positive
manner.
- Assist
manager with scheduling appointments and events.
- Take
and record minutes of meetings.
- Process
expenses and generate and manage correspondence.
- Screen
telephones and direct calls to appropriate staff members.
- Analyze
important data and create reports for the benefit of manager’s review.
- Maintain
inventory of office supplies and equipment.
- Expedite
procurement of office supplies.
- Manage
both paper and electronic filing systems.
Eligibility
- University
Degree/ Diploma.
- Professional
Business Training.
- Minimum
of 1 years work experience in a customer service role.
- Experience
in a Hospital Environment would be an added advantage.
- Excellent
customer relations; as dealing with customers is core to this role.
- Proficient
communicator at all levels both verbal and written.
- Must
be a self-starter and able to juggle multiple tasks at the same time.
- Must
be willing to work for long hours.
- Extensive
excel and software skills are required, as well as internet research
abilities.
- Further
qualifications and experience are an added advantage.
