World
Food Programme (WFP)
Vacancy
Announcement No:RBN/008/2016
Gender
Advisor
Grade: Service Contract, SC 10
(NOC equivalent)
Duty
Station: WFP
Regional Bureau for East & Central Africa, Nairobi
Salary: As per UN Service Contract Salary Bands
The
World Food Programme (WFP) is the world’s largest humanitarian agency, fighting
hunger worldwide. We are currently seeking to fill the position of Gender
Advisor, in support of the Regional Bureau, based in Nairobi, Kenya.
The
Regional Bureau provides strategic guidance, policy/technical support and
direction to WFP operations and activities in nine countries: Burundi,
Djibouti, Ethiopia, Eritrea, Kenya, Rwanda, Somalia, South Sudan and Uganda.
Duties and Responsibilities: Under the direction of the Senior Regional Programme Advisor and with technical support from the Gender Office at Headquarters, the Gender Advisor will provide strategic and technical support for the mainstreaming of gender equality and women’s empowerment across WFP operations in the region.
The
Gender Advisor will also be responsible for the following tasks:
Core
responsibilities
- Advise
and support Country Offices in the region on the implementation of the
corporate Gender Policy and Regional Gender Strategy to mainstream gender
into WFP Operations;
- Catalyzing
the implementation of the Regional Gender Strategy and the Gender Policy
at the RB and CO-level
- Ensure
robust mainstreaming of gender into WFP programming and operations,
including systematic age and gender analysis, monitoring and evaluation,
reporting, and policy advice on specific gender issues that impact on WFP
operations;
- In
close collaboration with respective technical units in the Regional
Bureau, advise Country Offices on addressing gender-dimensions of
nutrition specific and nutrition sensitive programming, humanitarian
response and other technical areas;
- Work
with senior management in the RB and the COs to ensure strong
institutional commitment and leadership (through active and visible
champions) for Gender Equality and Women’s Empowerment (GEWE) programme
and process objectives;
- Manage
the effective application and reporting of the Gender Marker at regional
and country levels, and ensure that staff are equipped to sustainably
mainstream gender equality objectives/goals in all WFP strategies,
projects and programmes;
- Support
the establishment, coordinate the work and strengthen the capacity
including on gender analysis of the Regional Bureau Gender Results Network
Team and the regional Gender Results Network;
- Strengthen
strategic partnerships on gender and support mobilization of resources
required to effectively implement the WFP global gender policy and the
regional gender strategy;
- In
coordination with the Regional Humanitarian Advisor (protection and AAP),
develop and implement trainings on gender mainstreaming, gender analysis,
gender marker, Women’s empowerment, Gender Based Violence (GBV), Sexual
Exploitation and Abuse (SEA) and other related subjects for WFP staff and
partners at regional and country level;
- In
coordination with the Regional Humanitarian Advisor (protection and AAP),
support Country Offices in establishing appropriate and effective
Complaints and Feedback Mechanisms including referral systems for GBV and
SEA;
- In
coordination with the Regional Humanitarian Advisor (protection and AAP),
promote implementation of targeted actions aiming to achieve a protection
and gender outcome, such as Safe Access to Fuel and Energy (SAFE);
- Support
inter-cluster coordination mechanisms by strengthening gender equality
programming within the clusters/sectors as well as other strategic
humanitarian processes.
Knowledge
Management, Information and Analysis
- In
coordination with the Senior Regional M&E advisor, promote the
effective use of the quantitative and qualitative information collected
throughout the region, by ensuring that the results of the data analysis
feed into programmatic decisions;
- Promote
operational research and good knowledge management practices to increase
the overall understanding of how gender and protection issues in the
region affect food and nutrition security, including the documentation and
dissemination of best practices;
- Mainstream
gender into needs assessment frameworks including adaptation of tools,
collection, analysis and reporting processes to ensure that different
beneficiary needs are identified, met and that equal opportunities are
given;
- Lead
context/gender analysis in country offices so that the country team
identifies strategic and concrete responses to fight gender inequalities,
within WFP operations;
- Provide
advice on the integration of gender in the formulation of country-level
projects/programmes;
- Support
the work of the Gender Results Network in the region. Contribute to gender
knowledge networks and communities of practice through identification of
best practices and lessons learned;
- Work
with GenCap, where relevant, to provide technical support to the
collection, analysis and use of sex- and age disaggregated data across all
humanitarian programmes, in partnership with the Humanitarian Information
Centre and others.
Programme
Support
- Facilitate
and support the integration of gender perspectives in the overall
strategic planning and programming;
- Work
with RB and CO teams in setting up or adapting existing monitoring systems
to measure progress in gender mainstreaming results by using among others
the WFP Strategic Results Framework and other gender guidance such as the
Gender Action Plan;
- Strengthen
Regional Bureau and COs engagement in the roll out of the Transformative
Agenda and related initiatives such as Accountability to Affected People,
the Response Monitoring Framework, development of Humanitarian Programme
Cycle reference module and training materials, etc;
- Ensure
the integration of gender indicators into M&E systems/tools and
inter-agency/cluster results frameworks; the UNCT score card and the
Quadrennial Comprehensive Policy Review (QCPR);
- Provide
support and build capacity for the integration of gender into disaster
preparedness, contingency, resilience and post-disaster needs assessments
planning.
Advocacy
and partnership
- Together
with the Gender Results Network, identify opportunities for advocacy for
the promotion of gender equality and women’s empowerment;
- Develop
and disseminate regular updates and/or briefing materials to demonstrate
that gender equality is core to WFP’s business in the region;
- Represent
WFP and participate in relevant fora, conferences and trainings aimed at
strengthening public and policy advocacy for gender, gender priorities in
the post-2015 Development agenda and Beijing+20;
- Work
with management to ensure adequate allocation of human and financial
resources for effective mainstreaming of gender, including targeted
actions such as SAFE;
- Engage
with donors on gender related issues at the regional and country levels.
Qualifications
and Experience
Education: Advanced university
degree (MA or PHD) in one of the following disciplines: social sciences,
gender, international development, development economics or another related
field like international relations, human rights, political science, or
humanitarian studies.
Experience: At least five (5) years
of solid progressively responsible professional work experience in the gender
field, and dealing with human rights and/or gender-based violence.
Knowledge
& Skills:
- In-depth
knowledge of gender in humanitarian and development settings, gender-based
violence, humanitarian policy issues, and its linkage with food security
and nutrition.
- Solid
analytical, writing skills, and communication skills (including developing
advocacy messages)
- Sound
knowledge and skills in training and facilitation
- Knowledge
of UN system policies and functions of gender-mandated agencies
- Flexibility
to travel on short notice and in challenging and difficult environments.
- Team
spirit and excellent interpersonal relations.
Language: Fluency in both oral and written
communication in English is essential
Desirable skills: Working knowledge of French is a strong advantage. Training and/or experience using MS Word, MS Excel, MS PowerPoint and other WFP software; knowledge of WFP administrative policies and procedures.
*This position may involve extensive travel throughout the region.
Application Procedures:
Interested
and qualified candidates are requested to submit online applications ONLY,
according to the following procedures:
Go to: http://i-recruitment.wfp.org/vacancies/16-0021172
Step 1: Create your online CV
Step 2: Click on “Description” to read the position requirements and “Apply” to submit your application.
Step 1: Create your online CV
Step 2: Click on “Description” to read the position requirements and “Apply” to submit your application.
NOTE:
You must complete Step 2 in order for your application to be considered for
this vacancy.
Deadline for applications: 26 May 2016. Only short-listed candidates will be contacted.
If you have any queries relating to this VA please send them to: wfp.rbnhr@wfp.org
WFP does not charge fees at any stage during the recruitment process.
WFP has zero tolerance for discrimination and does not discriminate on the basis of HIV/AIDS status.
Vacancy
Announcement No:RBN/007/2016
IT
Operations Officer
Grade: Service Contract, SC8
(G8 equivalent)
Duty
Station: WFP
Regional Bureau for East & Central Africa, Nairobi
Salary: As per UN Service
Contract Salary Bands
This
vacancy is open to both male and female candidates.
Qualified
female candidates are particularly encouraged to apply.
The
World Food Programme (WFP) is the world’s largest humanitarian agency, fighting
hunger worldwide. We are currently seeking to fill the position of IT
Operations Officer, in support of the SCOPE Service Support (SSS) team based in
Nairobi.
The
SCOPE Services team has two key services:
a) Pre
and Post implementation SCOPE Support and
b)
Training to support the implementation of SCOPE globally across all WFP country
offices.
Duties and Responsibilities: Under the direct supervision of the Regional IT officer, with a technical reporting line to the SCOPE Service Support Manager, the IT Operations Officer will be responsible for the following tasks:
- Provide
dedicated executive assistant support;
- Receive
incidents and service requests through phone, email or any other medium
and log them as tickets in the Incident Management System. To assign the
priority to the tickets based on Urgency and Impact of the issue;
- Provide
in-country direct support during go-live operations including but not
limited to on-site or remote training;
- Manage
the resolution of problems, participate in knowledgebase design,
participate in development of work-around and presentation on the known
errors;
- Provide
application management services to countries where it related to relevant master
data, user management and intervention setup activities;
- Monitor
the implementation of policies, procedures and standards of SCOPE and make
the necessary corrections where necessary; participate in change advisory
board;
- Identify
commonly recurring requests for assistance and provide advice on how these
can be prevented or minimized, through training, user awareness, changes
in configuration etc.;
- Perform
analysis, diagnosis, and resolution of complex IT problems for end-users,
and recommend and implement corrective solutions for remote users as
needed;
- Troubleshoot
the issues by remote connection to user’s machine under different
environments. To troubleshoot, interpret problems and provide technical
support for hardware, software, and systems. To analyze problems by using
manual or automated diagnostic programs, and resolve recurring technical
difficulties;
- Carry-out
Configuration Management to track Configuration Items (CIs) and the
dependencies between them, such as but not limited to SCOPE computers,
software tools and utilities, POS terminals, and other SCOPE devices;
- Communicate
with clients and follow-up on all open and pending tickets. Log issues and
escalate tickets to various technical groups where necessary;
- Maintain
a very high level of FCR (First Contact Resolution Rate). To regularly
develop troubleshooting flowcharts, utilization and contribution to
knowledge management resources to achieve faster resolution and higher
FCR;
- Provide
end user training on SCOPE and or service desk tool;
- Work
closely with problem owners, SME’s and other stakeholders to identify
problem scope and escalate where necessary. Create statistical reports and
performing analysis for areas of responsibility;
- Perform-to-end
incident management. Responsible for time-critical service restoration and
technical troubleshooting within Scope. Working with clients, internal RMT
teams and third party data providers throughout the service restoration
process;
- Perform
other related duties as required.
Qualifications
and Experience
Education: Advanced university degree in Computer
Science, Engineering or other relevant field, or First University degree with
additional years of related work experience or trainings/course.
Experience: At least one year postgraduate
professional responsible work experience in Information Technology or related
field.
Knowledge
& Skills:
- Excellent
customer service skills
- Excellent
communication skills to all levels of staff
- Good
in documentation.
- Excellent
interpersonal, inter-cultural competencies and team player.
- IT:
Proficiency in using office application software; and efficiency in using
communication applications.
- ITIL
Foundation Certification desirable
- Full
understanding of ITIL principles and processes
Language: Fluency in both oral
and written communication in English is essential.
Desirable
skills: Working
knowledge of other UN official languages. Training and/or experience working
with Incident management system, and experience working with Cash Based
Transfer (CBT) technology platforms or solutions e.g. WFP’s SCOPE, World Vision
LMMS etc.
Application procedures:
Interested and qualified candidates are requested to submit online applications ONLY, according to the following procedures:
Go to: http://i-recruitment.wfp.org/vacancies/16-0021171
Step 1: Create your online CV
Step 2: Click on “Description” to read the position requirements and “Apply” to submit your application.
NOTE: You must complete Step 2 in order for your application to be considered for this vacancy.
Deadline for applications: 26 May 2016.
Only
short-listed candidates will be contacted.
If you have any queries relating to this VA please send them to: wfp.rbnhr@wfp.org
WFP does not charge fees at any stage during the recruitment process.
WFP has zero tolerance for discrimination and does not discriminate on the basis of HIV/AIDS status.