Duma
Works is recruiting a receptionist for
one of our clients: an award-winning healthcare firm that has a chain of
outpatient medical centres, offering evidence-based medical care.
Summary: They are searching for a receptionist who can make all patients feel comfortable and satisfied, AND manage all the front office operations without breaking a sweat.
Job Description
Summary: They are searching for a receptionist who can make all patients feel comfortable and satisfied, AND manage all the front office operations without breaking a sweat.
Job Description
- Provide
patients with a delightful experience at the centre: welcome patients,
process their requests effectively, ensure all children have balloons,
etc.
- Keep
track of all patient records and data – using paper and computer based
record systems, and insurance forms.
- Keep
track of all cash and payment records, issuing patients with accurate
receipts every time.
- Build
a wonderful relationship with every team member at the company to ensure
that everyone is ready to help each other and that conflicts don’t linger.
- Grow
the company’s patient numbers through proactive efforts in the community
and through ensuring that patients are received to the centre in a positive
way.
- Build
an open community at the clinic where everybody is ready to learn from
each other’s feedback and that from our patients.
- Make
decisions with confidence to deliver an excellent experience to our
patients, also under pressure or when faced with complaints
- Take
patients’ vitals before they see the provider
- Ensure
no stock-outs of essential reception materials
Minimum
Requirements
- Basic
computer skills
- Secretarial
/ front office / administration or related studies
- Must
have spent some time doing community based projects/work
- Fluent
in English and Kiswahili
- Comfortable
with long working days and weekend work
- Super
friendly attitude
- Experience
working as a receptionist for a busy healthcare environment is an added
advantage
How to
Apply
If you are interested in this exciting opportunity, please send your CV and cover letter to apply@dumaworks.com
If you are interested in this exciting opportunity, please send your CV and cover letter to apply@dumaworks.com
As the
subject line of your email, write “2220” and please make sure to include Your
Full name & Phone number e.g. 2220, Barack Obama, 07xxxxxxxxx.in the
message body. If you don’t follow these instructions, your application will not
go through.
Deadline for receiving applications: 20th May 2016
* When applying to any job through Duma Works, you can expect that after you apply, you will receive a confirmation email, and then an SMS alert asking you to take a basic screening test over SMS. The SMS with the test may not arrive immediately. Please be patient. The SMS test will typically be 5-8 questions to help us understand your background. Regular SMS rates apply to the test, and if you ever have any issues with the process, please reach out to 0702093793.
Deadline for receiving applications: 20th May 2016
* When applying to any job through Duma Works, you can expect that after you apply, you will receive a confirmation email, and then an SMS alert asking you to take a basic screening test over SMS. The SMS with the test may not arrive immediately. Please be patient. The SMS test will typically be 5-8 questions to help us understand your background. Regular SMS rates apply to the test, and if you ever have any issues with the process, please reach out to 0702093793.
