Vacancy: Operations Manager
Job
Purpose:Operations manager is responsible for planning, directing and
coordinating the operations of the club.
She/he
is responsible for ensuring and improving the performance, productivity, efficiency
and profitability of departmental and organizational operations through the
provision of effective methods and strategies.
Main Job Tasks and Responsibilities
Coordination
and Supervision
- Coordinate,
manage and monitor the workings of various departments in the club.
- Coordinate
and monitor the work of department’s various sections i.e maintenance,
gardening, swimming pools, housekeeping and the spa.
- Monitor
performance and implement improvements.
- Ensure
quality of products.
- Manage
quality and quantity of employee productivity.
- Manage
maintenance of equipment and machinery.
- Provide
technical support where necessary.
Financial
- Review
financial statements and data.
- Utilize
financial data to improve profitability.
- Prepare
and control operational budgets for the club.
- Control
inventory.
- Plan
effective strategies for the financial wellbeing of the club.
Best Practices
- Improve
processes and policies in the club in support of organizational
goals.
- Formulate
and implement departmental and organizational policies and procedures to
maximize output.
- Monitor
adherence to rules, regulations and procedures.
Human Resources
- Plan
the use of human resources.
- Inform
the HR department of any vacancies within the department.
- Delegate
tasks and accountabilities in the operations department.
- Establish
work schedules. Supervise staff. Monitor and evaluate performance.
Coordination - Communication
- Monitor,
manage and improve the efficiency of support services such as IT, HR,
Accounts and Finance.
- Facilitate
coordination and communication between support functions.
Sales, marketing and Customer Service
- Manage
customer support.
- Plan
and support sales and marketing activities.
Strategic Input
- Liaison
with top management.
- Assist
in the development of strategic plans for operational activity.
- Implement
and manage operational plans.
Education and Experience
- University
degree in business administration, commerce, management, industrial
technology or industrial engineering.
- Relevant
hospitality operations management experience
- Knowledge
and experience in organizational effectiveness and operations management
- IT
skills
Key Competencies
- Critical
thinking and problem solving skills
- Planning
and organizing
- Decision-making
- Communication
skills
- Persuasiveness
- Influencing
and leading
- Delegation
- Team
work
- Negotiation
- Conflict
management
- Adaptability
- Stress
tolerance
- Leadership
skills
If you meet the qualifications, kindly send your CV to
jobs@jantakenya.com clearly indicating ‘Operations Manager’ on the subject line
by 6th May, 2016.
Do not
attach any certificates.
Only
shortlisted shall be contacted.
