NGO Jobs in Nairobi – Shining Hope for Community

Shining Hope for Community

Position: Receptionist
 

Program: Kibera 
 

Reports to: Health Services and Program Officer
 

Hours: Monday- Friday, 8am to 4pm, 2 Saturdays a month

Job Scope: JJJ Clinic receptionist facilitates the delivery of health care by performing vital customer service and administrative tasks.  

Duties and Responsibilities

• Engage and interact with patients, customers and co-workers in a friendly, courteous, respectful and professional manner.
• Manage optimal order of patient visitations based on emergencies
• Schedule appointments for new & returning patients.
• Review paperwork with new patients, explain benefits of community clinic
• Administratively manage visits in accordance with clinic regulations.
• Responsible for medical record maintenance through entry of data to the MRS and front office record keeping procedures.
• Maintain a clean, neat and organized work station / environment.
• Maintain personal confidentiality.
• Correspond timely, accurately and professionally with physician offices,
• Inventory and maintenance of business office supplies.
• Other duties as assigned.

Personal Competencies

• Excellent customer care
• Excellent writing, interpersonal and communication skills
• Pleasant & Professional Demeanor
• Time Management skills
• Recording Keeping
• Team work
• Detail & Organized
• Computer Savvy & Excellent Typing Skills (40+ WPM)

Position: Nurse
 

Location: Kibera
 

Reports to: Health Services Program Officer
 

Hours: Mon- Fri, 8:00am to 4:00pm and two Saturdays a month

Main purpose of the job: The job holder is responsible for providing holistic nursing services to outpatients within Shofco’s Clinic

Key Responsibilities:

• Aiding CO as required during treatment, examination and testing of patients;
• Ensure that all required observations, prescribed treatment and procedures are properly carried out and documented on patient’s charts.
• Refer to the CO relevant information such as patient’s status and laboratory results, which would assist in proper clinical management.
• Participate in community health surveys/campaigns
• Participate in training of community health workers
• Preparing equipment and ensuring examination rooms are clean and stocked with required supplies and materials;
• Administering prescribed medications, injections and treatments in accordance with nursing standards;
• Maintaining patient confidentiality.
• Performing other related duties within the clinic as may be assigned

Competencies and skills

• Diploma in Nursing from a recognized college preferably KMTC
• Registered member of nursing council of Kenya
• At least 2 years post College working experience
• Current practicing license is a MUST
• Phlebotomy
• Good writing, interpersonal and communication skills.
• Reporting skills
• High administrative and analytical capacity.
• Good computer skills.

Position:Nutritionist
 

Location: Kibera
 

Reports to: Health Services Programs Officer
 

Hours: Monday- Friday, 8am to 4pm, 2 Saturday a month

Duties and Responsibilities

• Take a lead role in developing the clinic’s nutrition program at both technical and administrative levels.
• Provide nutrition assessment for special needs clients and those identified at high nutritional risk and develop and implement dietary-care plans and nutritional counselling.
• Advise patients and their families on nutritional principles, dietary plans and diet modifications, including food selection and preparation.
• Counsel individuals and groups on basic rules of good nutrition, healthy eating habits, and nutrition monitoring to improve their quality of life.
• Develop nutrition outreach tools, such as pamphlets or other materials
• Provide nutritional outreach in the community via classes, health talks and collaboration with other SHOFCO programs
• Complete monthly reports as required by the GoK and SHOFCO
• Keep up-to-date technically and apply new knowledge to your job.

Mandatory Requirements

• Diploma or Degree in Nutrition Studies
• At least 2 years’ experience in a busy health facilitate
• Make appropriate diagnosis
• Good clinical skills – history taking, physical examination, ordering appropriate laboratory investigations
• Treat patients with respect
• Confidentiality
• Good Interpersonal and time management skills
• Communication and decision making skills
• Good recording keeping and reporting skills
• Be able to perform minor surgical procedures.
• Computer literacy    
• Ability to work and deliver results with minimum supervision
• Demonstrated ability to work as a team player.

Position: Pharmacist
 

Location: Kibera
 

Reports to: Health Services Program Officer
 

Hours: Mon- Fri, 8:00am to 4:00pm and two Saturdays a Month

Key Responsibilities and Duties

• Prepare and dispense prescribed medications and pharmaceutical preparations according to patients' prescription.
• Provide advice for non-prescription medications
• Monitor drugs and other medical supplies levels and initiate the procurement process.
• Take inventory and track medication and supply orders
• Keep records of all drug stocks ordered, drugs issued to clients and stocks remaining.
• Prepare and submit reports on daily sales undertaken and achievement to the management as required.
• Arrange drugs in the required manner
• Establish and maintain good relationships with customers which includes clinics, doctors, hospitals and other institutions
• Monitor storage conditions i.e. expiry status and security of the pharmaceuticals
• Any other duties that may be assigned from time to time.

Requirements

• Must be registered with the Pharmacy and Poison Board
• Degree/Diploma in Pharmacy from a recognized institution
• At least 2 years working experience in a similar position, preferably in a busy hospital set up
• Must be computer literate and be able to manage software programs.
• Good recording keeping and reporting skills
• Be able to perform minor surgical procedures.
• Computer literacy    
• Demonstrated ability to work as a team player
• Ability to work and deliver results with minimum supervision

Position: Clinical Officer 
 

Location: Kibera
 

Reports to: HSPO
 

Hours: Monday - Friday, 8am to 4pm, and two Saturdays a month
 

Duties and Responsibilities

• Clerking, examination, diagnosing and treatment of patients;
• Prescription of medications;
• Maintaining and reviewing patient records, charts and other pertinent information;
• Maintaining patient confidentiality;
• Responding to enquiries relating to patients, lab requests, x-rays, prescription requests, etc.;
• Coordinating appointments for specialist referrals, x-rays lab testing, etc and conveying pertinent instructions and information to the patient;
• Attending to CCC patients and managing opportunistic infections;
• Conducting continuous medical education and health educations as may be required
• Work as a team member with staff of other cadres in ensuring quality service provision
• Being accountable for any equipment assigned and reporting to the line manager as may be required.
• Performing other related duties within the clinic as may be assigned.

Mandatory Requirements

• Registered clinical officer preferably trained at KMTC
• 2 years’ experience in a busy health facility
• Current Practicing license is mandatory
• Basic HIV training/ experience will be an added advantage
• Make appropriate diagnosis
• Good clinical skills – history taking, physical examination, ordering appropriate laboratory investigations
• Treat patients with respect
• Confidentiality
• Good Interpersonal and time management skills
• Communication and decision making skills
• Good recording keeping and reporting skills
• Be able to perform minor surgical procedures.
• Computer literacy    
• Ability to work and deliver results with minimum supervision
• Demonstrated ability to work as a team player.

Job Title: Clinic Social Worker
 

Location: Kibera
 

Reports: Health service program office
 

Hours: Monday- Friday, 8am to 5pm and Two Saturdays a month

Main Purpose of the job: To offer quality care to all clients / patients seeking healthcare services through psychological support to both the client / patient and the family, in order to achieve organization objectives

Duties and Responsibilities

• Provide mental health screenings and initial assessments to clients.
• Coordinate and collaborate with the primary care providers to improve health outcomes.
• Use knowledge and understanding of the reciprocal influences of home, and community to intervene for client’s success via such practices as assessment, crisis intervention and response, home visits, conflict resolution, individual and group counseling, consultation, program development, and coordination of home and community services.
• Provide crisis intervention when needed.
• Preparing of socio-psychiatric history information, psychosocial assessment, and social work treatment plans for use in pre-admission screening and diagnosis.
• Develop long-term and short-term intervention plans consistent with the client’s needs, strengths, diversity and life experiences; and social and emotional factors.
• Use a variety of appropriate formal and informal tools and techniques including observations and interviews to evaluate the progress and performance of clients and families.
• Investigate child abuse or neglect cases and take authorized protective action when necessary.
• Refer patient, client, or family to community resources to assist in recovery from mental or physical illness and to provide access to services such as financial assistance, legal aid, housing, job placement or education.
• Counsel clients and patients in individual and group sessions to help them overcome dependencies, recover from illness, and adjust to life.
• Organize support groups or counsel family members to assist them in understanding, dealing with, and supporting the client or patient.
• Maintain accurate and timely client records of activities, case management notes and prepare verbal and written reports related to the clients.
• Participate in mobilizing resources in the community, maintaining positive working relationships with the community stakeholders.
• Facilitate linkage of clients to other specialized programs for support/further management
• Participate in workshops, meetings and conferences.

Competencies and skills

• Diploma/Degree in Social Work Development or related course
• At least 2 years post College working experience
• Good writing, interpersonal and communication skills.
• Problem Solving skills
• Organization and Mobilization Skills
• Good computer skills.

Competencies

• Organization and mobilization Skills
• Communication skills-written
• Problem solving

Position: Lab Technologist
 

Location: Kibera 
 

Reports to: Health Services Program Officer
 

Working Hours:Monday- Friday, 8am to 4pm, 2 Saturday a month

Job Scope: This role will be to receive, verify, analyze and record results on appropriate forms and report results promptly to the clinical staff.

Key Responsibilities and Duties

• Prepare the laboratory equipment and specimens for tests
• Ensuring availability and optimum utilization of reagents
• Specimen collection, analysis, interpretation, reporting and dispatch of results from patients.
• Preparation and storage reagents
• Documenting all processes and results to ensure availability of supportive information
• Implementing all set stock control procedures to ensure accountability
• Ensure superior customer experience to all internal and external community members
• Compile reports on activities undertaken
• Maintain high standards in good laboratory practice, laboratory safety, and laboratory hygiene
• Any other official duty that relates to your work.

Required Qualifications:

• Must have excellent knowledge and previous experience in microbiology and light microscopy.
• Ability to work well in a team and with minimum supervision.
• Good laboratory and analytical skills
• At least 2 years experience working in a busy clinical
• Diploma in Medical Laboratory Technology from a recognized institution.
• Registered with the Kenya Medical Laboratory Technologist and Technicians Board.
• Computer literacy, with proficiency in Ms Office packages.

How to Apply:

 
Interested applicants should send their applications together with a detailed CV to the HR Officer, jobs@shininghopeforcommunities.org  quoting their current and expected salaries.  

Applications without this information will not be considered. 

DO NOT ATTACH TESTIMONIALS at this point. 

Only shortlisted candidates will be contacted. 

Applications should reach us no later than 20th May 2016.