Telesales and Customer Care Intern in Nairobi Kenya

Wanda Organic is a Kenyan for-profit social enterprise that aims to help farmers increase the quantity and quality of their yields and the fertility of their soils through the use of bio-organic fertilizers. 

Wanda’s focus is on the most abundant natural resource we have, the soil. 

We produce, market and distribute to farmers the very latest in bio-organic soil fertility technologies, Wanda enables them to produce more and better food than ever before, thus increasing profitability and family incomes, while restoring and strengthening the health of Africa’s soil.

With its HQ in Nairobi, Wanda Operates in the following regions; Machakos, Makueni, Nyeri, Kirinyanga, Meru, Laikipia, Nakuru and Tharaka Nithi
 

Applications are invited from qualified persons for the following positions;
 
Telesales and Customer Care Office - Intern
 
Station: Nairobi
 
Salary : 16,000
 

Key Responsibilities and Duties: 
  • Working with the larger sales team and Agronomists; they will be providing support by building strong customer relationships directly by telephone. 
  • Overseeing all the sales and marketing activities by designing and plotting field days with the field agronomists in the designated areas of business interest. 
  • Setting appointments between the client and the field officers and qualifying prospect. 
  • Ensuring that the sales targets are met.
  • Championing and resolving customer concerns and complaints.
  • Providing a weekly sales and activity reports.
Qualifications
  • A minimum diploma in communication/public relations or related courses.
  • Must have excellent communication skills; clear, confident speaking voice
  • Should be friendly with customers; have ability to be creative
  • Highly motivated to sale.
  • Must be persuasive, patient and persistent
  • Minimum Diploma qualification in Sales and Marketing /and or Agronomy
  • Must have knowledge of all Computer application Packages
  • Prior experience in sales and Marketing will be an added advantage
Details:

This is an entry level position and those with Bachelor’s degrees in sales and Marketing and or agronomy are encouraged to apply.
 
We do not charge any fee for receiving your CV or for interviewing.

Email: hr@wandaorganic.com 

www.wandaorganic.com