Job Title: Learning & Development Officer
Department: Human
Resources – Leaning & Development
Job Purpose: To support the organisation in the effective delivery of the overall learning and development strategy.
Job Purpose: To support the organisation in the effective delivery of the overall learning and development strategy.
Responsible for setting clear points
of evaluation and able to demonstrate the degree of success achieved for all
L&D interventions.
Key Tasks
- To create design and deliver the statutory,
mandatory, developmental and organisational change training requirements
for new and existing staff in both across all areas of the organisation.
- Monitor regulatory requirements for staff
training and competence and ensure that all requirements and subsequent
changes are reflected in all statutory and mandatory training.
- To create design and deliver L&D solutions
to support the organisational change and development outlined in the
overall L&D strategy using a blend of methodologies including computer
based, self-managed learning, remote delivery, management cascade, class
room and on job learning as appropriate.
- Ensuring that every L&D intervention has
clear business focused aims that enable robust evaluation of the event’s
effectiveness, and measurement of return on investment.
- Undertake evaluation of all L&D
interventions at between one and three months following the event, and
report against agreed KPIs.
- To provide development by coaching and one on
one support where the need for this has been established.
- To record, collate and retain management
information to demonstrate progress against KPIs and departmental goals
and objectives.
- To contribute to L&D communications using
a variety of mediums, mail, Intranet, paper etc.
- To keep up to date with current thinking on
training practice and methods; e-learning development and ‘rapid’ on-line
software technology.
- Answering training related issues and provide
high quality customer service across the organisation.
Skills / Experience Requirements
- Bachelor’s degree– Essential
- Experienced in design and delivery of training
within a care environment – Essential
- At least 3 years relevant experience
preferably in the insurance industry – Essential
- Experienced in the delivery of management
development programmes – Essential
- Excellent training skills – Essential
- Excellent Coaching Skills – Desirable
- Excellent personal and time management skills
- Essential
Individuals who meet the above
requirements should send their applications to the email below stating their
current and expected salary along with a detailed CV to reach us on or before
5th March 2016.
Please indicate the job being applied
for in the subject heading of your email.
Short listing is running concurrently
as applications are received.
Email:
human.resource@directline.co.ke