Our
client a global leader in the Hospitality industry, Tented Camps and Safaris
Company in Kenya is currently seeking to fill the position of a Camp Manager
Responsibilities
Responsibilities
The
successful candidate will be charged with the following responsibilities.
- Deliver
excellent customer service, at all times, ensuring guests’ comfort and
safety
- Complete
all daily administration tasks as required
- Ensure
that all tents and areas under your responsibility are checked thoroughly
at the end of every shift, confirming that they meet our standards
- Report
any faults or damage in any of the tents or camp facilities immediately to
the operations manager and maintenance manager
- Monitor
and oversee maintenance issues relevant to your area and liaise with
third-party contractors as required
- Complete
regular checks on portable electrical appliances
- Be
accountable for all relevant product delivery and stock management
(mainly, laundry, food items, cleaning materials and bedroom supplies),
including setting stock levels, checking, counting, storage,
reconciliation and loss investigation
- Manage
and maintain effective and efficient use of all operations equipment in
line with company policy
- Complete
rotas for your team weekly; manage and maintain correct staffing levels in
line with targets and business levels
- Consult
with Operations Manager and Human Resource Manager where unclear on how to
proceed with staff morale and discipline
- Complete
all required health and safety/fire checks on time
- Be
responsible for evacuation, in cases of emergency, acting as first point
of contact for the team, guests and the emergency services
- Always
adhere to all company policies and procedures and licensing laws
- Inspects
and documents repairs and cleanliness of property to ensure optimum upkeep
and repair, room cleanliness and overall property appearance.
- Ensuring
compliance with licensing laws, health and safety and other statutory
regulations in consultation with the Operations Manager, HR&Corporate
Affairs Manager and the Directors
- Manages
labor standards and property level expenses to achieve maximum flow
through to the bottom line profit (unnecessary engagement of casuals et
cetera).
- Manages
employee personnel forms, including performance evaluations, attendance
records, leave days
- Conducts
coaching/counseling sessions; performance evaluations; prepares
performance improvement plans, disciplinary documentation.
- Ensures
that employee related issues are resolved in a manner consistent with
company policies.
Minimum Requirements
- Hotel
Management degree from a reputable institution
- Over
5 years progressive hands on experience in a busy 3 to 5 star hotel or
tented camp.
Application Procedure:
Interested & Qualified partied should send their applications to vacancies@frank-mgt.com CC frank.vacancies@yahoo.com
