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Relationship Officers Jobs in Kenya

Credit Bank is an established commercial bank and is rapidly growing its branches so as to grow the network. 

To support our growth strategy, we are looking for dynamic, proactive professionals with strong credential and relevant work experience to fill the positions below to be stationed in various branches including Ngong Road Nairobi, CBD Mombasa and Meru.

 

Relationship Officers

Ref: HRRO/004/2016
 
Reporting to the Branch Manager, the incumbents will grow the business by recruiting and retaining customers while maximizing returns through cross selling and high standards of customer service.
 

Key Responsibilities
  • Proactively market and generate business through client recruitment, training, deposit mobilization and disbursement.
  • Undertake regular calls and visits to customers to ensure effective relationship management.
  • Maintain up to date records of all customer visits for all customer segments.
  • Cross sell all products and services to both existing and potential clients.
  • Actively take part in business growth initiatives including marketing activities, new business sign ups, new partnerships etc.
  • Prepare credit appraisals and present to the Branch Credit Committee meetings.
  • Address all customer queries within stipulated Service Level Agreements (SLAs).
  • Monitor the portfolio quality on daily basis and proactively institute remedial actions.
  • Maintain sound relationships with clients, partners, and institutions with MOUs including the general public
Minimum Qualification & Experience Required:
  • University Degree preferably in a business related field.
  • At least 3 years’ experience in Banking with exposure to some or all of the following functions: Sales (Personal / Business / Retail), Relationship Management, Treasury and Customer Service.
  • Experience in Credit analysis and Administration will be an advantage.
  • Good interpersonal, presentation, problem solving, and communication skills
  • Ability to build strong networks.
  • Excellent analytical, planning, organization and execution skills.
How to Apply

If you believe that you have the required qualifications and experience to fill in the above positions, kindly send your detailed resume together with a cover letter clearly indicating the Ref number to reach the undersigned by 10th February 2016;

Head of Human Resources
Credit Bank Limited,
P.O. Box 61064-00200,
Nairobi

OR e-mail hr@creditbankltd.co.ke

Only short listed candidates will be contacted.

Credit Bank Limited is an equal opportunity employer. 

Applications are welcomed from all suitably qualified Kenyan Nationals irrespective of age, gender, race or disability. 

All applications will be treated on merit basis through fair and open competition.

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