Project Manager
Position Summary: You will manage extensive, complex projects
simultaneously and lead project teams.
Duties and Responsibilities
Duties and Responsibilities
- Manage the successful and timely completion of
business and system-related projects to achieve business goals, including
the identification and management of risks and issues which can impact
project delivery.
- Work collaboratively with cross-functional
teams to develop comprehensive project plans and obtain required
commitment. Project plans include: scope, roles/responsibilities,
tasks/schedule, resources assignments, cost, quality assurance,
communications, integration requirements, testing, and risk and issue
management.
- Perform cost/benefit analysis for proposed
projects. Track actual benefits vs. planned project results.
- Ensure all stakeholders and their needs are
identified and managed.
- Effectively manage project work within the
approved scope.
- Lead development of work breakdown structures
and create detailed project schedules. Understand the dependencies
and inter-relationships of the tasks and deliverables.
- Track actual schedule and costs against the
project estimates. Report significant variances and develop corrective
action plans.
- Communicate project plans and routine updates
on project status and issues/risks to the project team, stakeholders and
management.
- Schedule and lead project meetings, including
preparation of meeting agendas and meeting minutes. Track and
follow-up on action items to closure.
- Utilize project management best practices.
- Handle project administration regarding the
project library, deliverables tracking, issue/risk inventories, meeting
scheduling and coordination, accomplishments reporting, etc.
- Develop user acceptance test plans and
coordinate their execution.
- Handle routine status and metrics reporting on
Business initiatives portfolio; prepare presentations for Business
leadership.
Experience and Qualifications
- Minimum Bachelor's Degree, Project Management
Certification preferred
- Minimum 5-7 years experience in project
management and business analysis with experience using a structured
methodology
- Experience with analyzing and documenting
business requirements and interfacing with application developers
- Good understanding of systems development
lifecycle
- Experience in managing global projects in a
matrix organizational structure
- Leadership and adaptability when facing unique
challenges encountered on projects
- Proven ability to work independently and in a
multi-tasking environment
- Strong analytical and problem solving skills.
Must have good follow-up with strong attention to detail
- Strong written and verbal communication skills
- Strong meeting organization and facilitation
skills
- Team player with good conflict resolution and
influencing skills
- Track record of managing work to achieve milestones
on time and within budget in a fast-paced environment
- Proficient in using Microsoft Office products
(Word, Excel, PowerPoint, Project, Visio; Access is a plus)
- Experienced with process
re-engineering/optimization is preferred
- Experience with Call center processes or systems is a strong plus
Qualified and interested candidates
should send their resumes to hroperations.recruitment@gmail.com clearly stating
the position on the subject line