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Co-operative Bank Jobs in Kenya

Revenue Assurance & Analytics Manager

Do you possess extensive experience in leading transformative data and analytics reporting with a focus in revenue assurance? 

You have strong financial acumen and a solid understanding of business processes and information flow in the banking sector? 

You work around numbers with ease and financials are of great interest to you.

If you are looking for an employer who promotes individual excellence and mutual respect in a team-driven culture with a key focus on social empowerment, then The Co-operative Bank of Kenya, “The Kingdom Bank” is the place for those looking to new horizons.

We are looking to place a dynamic, creative and self –driven experienced professional with a wide degree of creativity and latitude, with a keen interest in revenue assurance & analytics. 

This position presents you with the opportunity to grow and develop an impressive career that will allow you to implement analytical approaches and methodologies in performing key business analytics for the Bank, geared towards ensuring revenue assurance.

As the role-holder, you will be expected to manage revenue assurance activities across the business in order to continuously identify and mitigate financial risks within revenues, margins and cash flows while identifying and delivering opportunities and solutions to improve performance. 

This role will involve the use of Information systems and will focus on the technical and business aspects of revenue assurance and will maintain an end-to-end view of all customer related revenue processes across the bank, and assess/mitigate risk in this area.
The Role
Specifically, the successful jobholder will be required to:
  • Import, clean, transform, validate or model data with the purpose of understanding or making conclusions from the data for decision making purposes through Continuous Audit and Continuous Controls Monitoring, Exception reporting, Business Intelligence, Spend Analytics, Wastage Analytics, Dashboarding using Interactive Data Exploration & Analysis (IDEA) software, Caseware Monitor, Excel, SQL, Qlik.
  • Analyze data analysis requests obtained from management to determine operational problems define data modeling requirements, gathering and validating information, applying judgment and statistical tests and developing data structures to support the generation of business insights and strategy.
  • Providing analytical thought leadership and analyzing large pools of data to discover trends, patterns, or correlations that will solve business problems and create opportunities of maximizing profitability and ensuring high quality business analytics.
  • Ensure innovative and interactive utilization of appropriate analytical and risk management concepts to ensure an independent and objective assurance on effectiveness of the internal control environment.
  • Identify opportunities to use data to develop new strategies and improve business performance and utilize knowledge of mathematical modeling and other optimization methods to perform quantitative and qualitative data analysis.
  • Perform diagnostic reviews on the revenue assurance processes by identifying and eliminating potential revenue leakage areas by way of providing an end to end reconciliation of the various revenue lines.
  • Utilize techniques for independent checks on the accuracy and completeness of data for revenue assurance adequacy.
  • Drive a culture of operational revenue assurance across the business from product creations to revenue analysis, engaging and influencing all stakeholders who impact or are impacted by the revenue process.
  • Undertake platform integrity assurance to identify all problems in the revenue recognition chain, enabling the subsequent correction and prevention of the causes by making leakage and losses visible so they can be consequently controlled.
  • Map and implement control routines for all revenue affecting activities including discounts, adjustment and promotions as well as lead efforts to develop policies and procedures that streamline revenue assurance processes.
  • Assess all risk impacts and implement effective controls into new and existing products, promotions and services.
  • Lead the revenue assurance team to deliver high quality, timely and robust assurance activities, including monitoring, assessing and auditing across the bank’s products and technology solutions.
Desired Skills and Experience
  • A Bachelor’s degree in Economics, Finance, Engineering, Mathematics, Science, Information Technology, Business Administration or a related quantitative analytical field.
  • In- depth knowledge of banking industry technology and data landscape with proven experience in a similar position in a complex organizational set up e.g. financial services, telecoms, insurance.
  • Experience in quantitative and qualitative data analysis; data modelling; developing reports; Teradata or similar relational database tool; SQL, SAS, or UNIX programming to formulate mathematical or simulation models as well as professional accounting qualification such as CPA(K) or its equivalent.
  • Proven ability to lead and manage a team to deliver multiple and complex results, build effective relationships internally and externally to accomplish team goals and improve revenue assurance, prioritize tasks, work with schedules and manage resources while remaining focused on key goals & deal effectively with differences of opinion and conflict management.
  • Is able to impact and influence at a senior level and execute complex analysis and formulate methodologies that cover key technical revenue leakage drivers.
How to Apply:
If you are confident that you fit the role and person profile and you are keen to add value to your career then please forward your application enclosing detailed Curriculum Vitae to the job reference number RAAM/FS/2016 by 10th February, 2016.

Vendor Relationship Manager - ICT
Are you looking for an employer who promotes individual excellence and mutual respect in a team-driven culture with a key focus on social empowerment? 

The Co-operative Bank of Kenya, “The Kingdom Bank” is the place for those looking to new horizons.

We seek highly motivated professionals with experience of creating and managing procurement within a corporate environment and with the ability to prioritize, manage and negotiate on contracts.

We have an exciting opportunity for a Vendor Relationship Manager to join our ICT team. 

Reporting to the Chief Information Officer, the Vendor Relationship Manager will be responsible for building and managing relationships with those who supply ICT products and services to the Bank, ensuring that vendors meet or exceed their contractual obligations and also ensuring that Bank obligations with vendors are executed with all due diligence and within prescribed SLAs. 

The ideal candidate should have extensive technical knowledge of hardware appliances, software contracts, project management skills, and supplier relationship management.

The Role
Specifically, the successful jobholder will be required to:
  • Evaluate potential suppliers using developed and agreed criteria to support alignment and understanding of the expectations and requirements of engagement.
  • Manage the effectiveness of the vendors accordingly to ensure the achievement of business objectives and outcomes, performance criteria and targets are achieved, ensuring maximum value realized from suppliers on a consistent basis.
  • Monitor and report on the performance of selected vendors to ensure delivery in line with contractual obligations and performance metrics.
  • Manage outward communication to vendors to facilitate understanding and awareness of organizational strategic direction, changes and challenges.
  • Negotiate a comprehensive service provision that will deliver greater efficiencies for ICT products and services to the point of operation delivering business value.
  • Act as a central point of contact and escalation point for vendor/stakeholder issues and coordinate, control and resolve issues/problems by devising alternative courses of action and contingency plans including innovative approaches.
  • Ensure all ICT Services and products are supported by valid contracts and manage a portfolio of contracts by tracking contract milestones while liaising with procurement partners to review, report on and revise contractual agreements as necessary.
  • Liaise with Legal team to develop and manage contracts with suppliers to meet key performance indicators and agreed targets.
  • Be responsible for the liaison between the Bank and designated ICT supplier(s). This will involve carrying out benchmarking and making use of supplier performance data to ensure that supplier performance is properly monitored and regularly reviewed.
  • Manage and implement vendor related contract extensions, significant orders, procurement, billing and undertake reporting responsibilities for these activities.
  • Undertake strategic analysis, including research into suppliers, markets and product and service categories, to inform and develop commercial strategy and sourcing plans as well as focusing on continuous improvement of product and service provisions respective to budget where possible.
  • Advise on policy and procedures covering the selection of suppliers, tendering, and procurement.
Desired Skills and Experience
  • A Bachelor’s degree in Business related field/Supply Management from a recognized university with a Diploma in Purchasing & Supplies or Advanced Certificate in Purchasing & Supplies.
  • 3+ years of procurement experience directly managing the IT hardware and software spend category within a large organization and with a successful track record.
  • Strong ability to build relationships across functions and at leadership levels.
  • Ability to aggressively take the lead on implementation of savings opportunities that affect numerous lines of business.
  • Ability to clearly communicate strategy, plans and issues across the organization by developing business cases, presentations & stakeholder communications.
How to Apply:
If you are confident that you fit the role and person profile and you are keen to add value to your career then please forward your application enclosing detailed Curriculum Vitae to indicating the job reference number VRM/ICT/2016 by 10th February, 2016.

We are an equal opportunity employer.

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