Indoor Sales Consultants
The purpose of this role is to
generate increased sales volumes by ensuring all enquiries, leads and
development opportunities are maximized through making appointments for field
based sales colleagues and selling over the telephone where appropriate.
As holder of this position, you will
be on a consolidated sales target of (to be advised) per month.
You will earn lead commission in line
with the Lead Commission Policy.
Job Role
Job Role
- Establish and maintain effective relationships
with customers and to always act with customers in mind, meeting their
expectations and requirements.
- Demonstrate ethical sales behavior at all
times, respecting the diversity of all colleagues / customers.
- Contacting Tier 3 customers and
cross/up-selling company services & products as well as generating
customer feedback
- Establish and detail customers’ needs,
competently demonstrate the benefits of products and services, and
respond appropriately to a customer’s requirements
- Engage in discussions and negotiations with
customers to reach a point of mutual agreement keeping commercial factors
in mind.
- Close and formalize deals between the company
and customers with appropriate commercial arrangements
- Increase conversion of sales against marketing
driven campaigns and provide feedback on results.
- Conducting of Customer Voice Counts as may be
advised and generating actionable reports
- Develop a customer portfolio plan ensuring
time is allocated across all customers in relation to their overall
value (Tier 3 Customers).
- Ensure a minimum of 10 customers have been
contacted on a daily basis.
- Ensure all sales data and relevant records are
kept up to date.
- Establish a systematic course of action for
self to ensure accomplishment of sales objectives and goals. Determine
priorities and allocate time and resources effectively.
- Use the sales tools in line with the agreed
sales process to maintain and develop pipeline and customer information
- Work alongside the sales and service team to
ensure that all new and existing customers are set up and managed
effectively.
- Develop and implement tactical plans with the
Sales Manager in line with the Company sales strategy for prospects and
customers.
- Identify and qualify opportunities to sell new
products or services and pass these to the appropriate sales person where
required.
- Increase the productivity of the field sales
colleagues to help achieve their sales target
- Ensure that all enquiries and leads are
qualified and followed up.
- Assist the field sales colleagues to manage
their time effectively by ensuring diary is maximized, up to date and
accurate at all times.
- Make quality appointments for the field sales
colleagues from enquiries, leads and other sales opportunities.
- Identify and make outbound calls to potential customers to make sales appointments for field sales colleagues.
If you feel you fit the above role,
please send your CV only quoting the job title on the email subject to
jobs@alternatedoors.co.ke