Customer Service Officer Job in Kenya

Airkenya Express Ltd.

Customer Service Officer

Ref No CC/01/012016

The Airline is looking for qualified candidates to fill in the above positions:

Qualifications & Skills
  • Bachelor's Degree in Business Related field
  • IATA course in Customer service
  • Proficiency in basic MS packages; experience with reservations programs will be an added advantage
  • Minimum 2 years experience in a similar role
  • Must possess a passion for people and a desire to help people in a professional capacity
  • Must have good communication and interpersonal skills.
  • Flight Attendant training will be an added advantage
  • Additional language (i.e. French, Spanish, Italian, etc) will an added advantage
Working Conditions: Responsibilities may require evening and weekend / holidays on duty or standby.

Interested and suitably qualified individuals should forward their applications enclosing detailed CV indicating work experience, current remuneration and employer, contact details and mobile, names, addresses and email of three referees, to hr@airkenya.com

Applications must cite Job ref. number in the subject heading.