Zen
Cycle is a boutique fitness facility dedicated to indoor cycling and currently
we are looking for a qualified, dedicated and outstanding intern to join our
team.
Internship
Position Purpose: Reporting to the manager the intern will assist the Front desk officers and other senior staff to ensure a high level client satisfaction while maintaining studio profitability and brand image
- Relationship
building with our online community by assisting in engaging with our
Facebook, Twitter, and Instagram community.
- How
to best engage clients, customers: Customer service
- Create
compelling content that will be shared by Studio.
- Assist
our Front office staff in maintaining the studio image, client relations,
Zen Cycle brand and increase profitability
- Plenty
of additional opportunities in related projects within Zen Cycle.
- Opportunity
to meet and network as you build your career
What we require
- Assist
in effectively planning and managing the day to day procedures in the
Front Office areas, to ensure high quality standards as per studio
requirements.
- Ensure
that the ZenCycle Studio procedures for client class check-in and
check-out are maintained.
- Maintain
an efficient system of communication between the Front Office and other
departments, with particular regard to guest relations, check-ins for
classes and departure
- Follow-up
on all bookings and classes schedule prior to client’s arrival.
- Handle
client’s complaints promptly and professionally, diplomatically and with
concern.
Education: The
ideal candidate should have a University degree or Diploma in hospitality,
communications, Business or marketing. Fluent in both written and spoken
English and Kiswahili. Be computer literate and with immaculate personal
presentation.
Skills
- Diplomatic,
approachable, team player adaptable to a multicultural working environment
- Outgoing,
people -oriented, creative, reliable, courteous and composed in stressful
situations.
- Able
to effectively handle guests complains, with tact, patience and diplomacy.
- Good
communication and interpersonal skills.
- Positive,
and pleasant attitude
Application Process
Excellent
opportunity to be part of something new, and exciting in Nairobi.
Interested
candidates are invited to strictly email their cover letter and CV, to
zencyclenairobi@gmail.com before end of day 9th December 2015.
Successful
Intern will be offered transport allowance upon placement.
Zen
Cycle is an equal opportunity employer and does not discriminate against
otherwise qualified applicants on the basis of race, ethnicity, sexual
orientation and gender.
Only
shortlisted candidates will be contacted.
