International Rescue Committee (IRC)
Field Operations Coordinator - Hagadera
Sector: Program
Management
Location: Kenya
Employee Type: Regular
Background: Hagadera was established in 1992 and is the largest and third oldest camp in the Dadaab operation.
Most refugees and asylum seekers who
arrived to Hagadera in the last few years are staying with relatives but some
20,000 have settled outside the designated camp area in the so-called ‘Hagadera
Outskirts’.
In order to decongest Hagadera,
relocation exercises in 2011, 2012 and 2014 have moved around 2,000 families of
about 10,000 individuals to Kambioos camp.
The IRC has implemented refugee
assistance projects in Dadaab since January 2009 and in 2014 it became the lead
health and SGBV implementing partner in Hagadera and Kambioos refugee
camps.
The IRC provides primary and
secondary health care services, targeted nutritional services, quality
reproductive health and HIV related services, as well as the protection and
empowerment of women and girls, serving a total of 142,331 beneficiaries, with
129,392 refugees (Hagadera- 108,238, Kambioos- 21,154) and 12,939 people from
the surrounding local host community.
Job Purpose / Objective: The Field Operations Coordinator leads IRCs response in the Hagadera and Kambioos Field Site and is responsible for supporting, coordinating and supervising timely and high-quality program implementation, with a specific focus in ensuring effective functionality of all the support functions of the program.
Job Purpose / Objective: The Field Operations Coordinator leads IRCs response in the Hagadera and Kambioos Field Site and is responsible for supporting, coordinating and supervising timely and high-quality program implementation, with a specific focus in ensuring effective functionality of all the support functions of the program.
The Field Operations Coordinator
provides supervision and leadership to both program and operational teams in
the field site, ensuring adherence to agreed work plans and reporting schedules
as well as full compliance to IRC’s policies in the areas of Finance, HR,
Supply Chain, Security and ICT.
The Field Operations Coordinator will
be responsible for grant management and reporting.
The Field Operations Coordinator will
be responsible for direct supervision and monitoring Human Resources,
Administration, Logistics, Finance and all program functions to ensure strict
compliance to all IRC procedures/policies.
The Field Operations Coordinator will
oversee day to day management of Staff Safety and security during all phases of
field operations.
The Field Operations Coordinator
works in close coordination with Technical Coordinators, Finance Controller,
Senior HR Coordinator and SC Coordinator to ensure that programmatic and
operational strategies are implemented in the field site.
The Field Operations Coordinator will
from time to time represent the IRC Hagadera program in various coordination
forums.
The Field Operations Coordinator
reports to the Deputy Director Operations and will be responsible for the
following.
Responsibilities and specific tasks:
Program Management
Responsibilities and specific tasks:
Program Management
- Oversee the day-to-day implementation of all
programs in the field site, providing constructive supervision to the
program managers to implement, monitor and evaluate work plans and
monitoring &evaluation mechanisms as agreed with the Deputy Director
Programs.
- In close collaboration with relevant Technical
Coordinator(s), lead the field-based teams in the development of new
proposals and initiatives for the Hagadera and Kambioos field site in
accordance with the country program strategic plan and IRC program
framework.
- Participate in the development of budgets for
program proposals in conjunction with the grants and finance departments.
Grants Management and Reporting
- In close coordination with the Grants
department and the relevant Technical Coordinator(s), lead field-level
Grants Opening, Mid-Term and Closing meetings.
- Review operational aspects of internal and
external reports from the field site and ensure timely submission as
required
- Lead review of Budget vs. Actual expenditure
on a monthly basis with staff, ensuring timely and accurate feedback to
the relevant Technical Coordinator(s) and the Grants, Finance and Supply
Chain departments.
- In collaboration with the Technical
Coordinator(s) address any over/under expenditure issues through jointly
developed corrective plans.
Monitoring & Evaluation
- Ensure appropriate M&E activities are
carried out regularly by program staff in all sectors (data collection
& analysis, monitoring of project progress against established work
plans, monitoring of established indicators and utilization of results to
inform program (re-)design);
- Support in Identifying gaps in M&E systems
and make recommendations for improvements;
Strategic Planning
- Support the integration of program activities
to create coherent, quality and complimentary programming; Specific focus
to ensure strong integration of program support functions with direct
program related activities
- Participate in workshops at field level to
establish and monitor annual operating plans for the strategic plan;
- Ensure that all project activities are consistent
with established best practices and IRC’s Program Framework principles.
Human Recourse Management
- Maintain open and professional relations with
team members, promoting a strong team spirit and providing oversight and
guidance to enable staff to successfully perform in their positions.
- Ensure all staff in the field site know and
understand IRCs Global and in-country HR Policies and the IRC Way
Standards for professional Conduct. Document and address breaches of
policy and disciplinary issues in coordination with the Sr HR Coordinator
in a professional manner and in line with the letter and spirit of the
relevant policy.
- Ensure the Performance Management cycle is
implemented and documented timely for all staff in the field site. Ensure
feedback from technical coordinators is sought and incorporated in
performance management cycles of program managers and heads of department,
including but not limited to technical performance and capacity building
needs.
- Provide direct supervision to the field site’s
HR lead, ensuring recruitment, staff orientation, and payroll preparation,
leave management and exit management processes are carried out timely and
in line with relevant policies and procedures.
- Ensure that staff have capacity development
plans in place based on documented capacity needs assessments exercise.
Work with the appropriate technical resource (for example the Technical
Coordinators) to achieve this
Finance and Supply Chain and ICT
Management
- In close coordination with the Finance
department, lead the development and management of annual, comprehensive
and inclusive field operating budgets.
- Oversee the financial management of field
office operations by the Program Managers, and the Finance staff,
including cash management, issuing and tracking advances, ensuring
complete and correct use of all finance forms; timely notice to Nairobi of
cash transfer needs;
- Ensure proper financial, supply chain and ICT
management systems and control mechanisms are in place and adhered to in
line with the IRC’s global and in-country finance and supply chain
policies.
- Oversee the carrying out of supply chain
support operations by Hagadera supply chain staff, including procurement
(both local and through Nairobi), stock management, asset management,
vehicle operations, equipment maintenance and repair (including
communications and computer equipment);
- Provide supervision and leadership to the
field site’s finance and supply chain teams.
- Review and ensure timely submission of monthly
and annual finance and supply chain reports from the field site as
required.
Security Management
- Act as IRCs Security Focal Point for the field
site.
- Ensure all staff in the field site know and
understand IRC Hagadera and Kambioos’s security regulations; Document and
address breaches of policy and disciplinary issues in coordination with
the Security Manager.
- Monitor the Hagadera and Kambioos security
situation, attend security meetings and inform the Security Manager, and
SMT where appropriate, of developments through submission of accurate
weekly and –where needed- ad-hoc security and incident reports.
- Participate in the review and update of the
country Security Management Plan.
- Assist the Security Manager in developing
field specific Contingency Plans, Medevac, Evacuation Plans and SOPs.
- Assist the Security Manager with developing
training plans for staff and conducting trainings.
Representation and Coordination
- Represent the IRC with local government
authorities (administrative, sectoral and security officials), non-state
actors, UN agencies, NGOs, and donors at the field site level. Engage and
or delegate to program staff for sector representation as appropriate.
- Represent the IRC with beneficiaries and
communities to encourage accountability to those we serve
- Upon request by the Senior Management Team,
organize and facilitate field visits for stakeholders interested in IRC’s
Hagadera and Kambioos response.
- Coordinate IRC program activities with
relevant officials and other humanitarian agencies;
- Assist in the preparation of regular reports
to keep partners and stakeholders informed of IRC’s activities;
Key Result Areas
- Strategic Leadership in effective program
design and implementation, grant compliance with key focus on the IRC
Country Strategic Plan and the IRC Global Program Framework.
- Effective representation of the IRC in key
forums (GoK, Partners, stake holder, donor) articulating IRC programming,
country strategies and seeking to strengthen coordination/partnerships.
- Continuously monitoring and analysis of the
Humanitarian situation/context of Garissa County to inform on strategic
design of the IRC programming.
- Continuously monitoring and analyzing the
safety and security situation within the County that would inform on
development of contextual Advisories and SOPs that would ensure staff safety
during all IRC operations.
- Optimal and effective resource utilization in
the overall IRC operations through implementation approaches in both
programming and operations
- Contribute towards development of the IRC
policies, procedures and ensure adherence and compliance by all field
staff
Required Qualifications:
- Graduate degree in Development Studies,
International Relations or similar OR relevant technical qualification
(Health, Engineering, Livelihood, Gender etc) preferred.
- At least 5 years experience of implementing
multi-sectoral humanitarian relief or development projects in Africa or
similar context preferred.
Required Experience &
Competencies:
- Experience of working in complex emergency
settings implementing and managing either Primary Health, WASH, GBV,
Livelihoods, Nutrition or HIV/AIDS programs in emergency or refugee
settings.
- Knowledge of and experience in working with
and coordinating with international and national partner organizations.
- Experience managing a UNICEF, PEFPAR/CDC,
USAID, ECHO, DFID, EU or OFDA funded project an added advantage
- Excellent written and oral communication
skills
- Budget development, and strong budget
management experience
- Excellent org. skills with demonstrated
ability to manage large amounts of information and prioritize work
- Good security management skills preferred.
- Good working knowledge of communications
systems (satellite communications, VHF and HF radio) preferred.
- Good working knowledge of computer software:
MS Word, Excel & email applications required; MS Access, Project &
GIS preferred.
Personal Characteristics:
- Strong sense of personal integrity.
- Attention to detail.
- Strong supervisory skills.
- Ability to multi-task.
- Good interpersonal and communication skills.
- Team spirit and problem solving abilities.
- Willingness to live and productively work in
insecure, unstable and/or harsh environments
- Flexibility and adaptability
- Desire to learn
- Cultural sensitivity
Kenyan nationals are encouraged to
apply.
International allowances are not
available for this position.
Salary and employee benefits are
compliant to the Kenyan NGO Sector.
How to Apply
How to Apply
CLICK
HERE to apply online
IRC leading the way from harm to home.
IRC is an Equal Opportunity Employer.
IRC leading the way from harm to home.
IRC is an Equal Opportunity Employer.
IRC considers all applicants on the
basis of merit without regard to race, sex, color, national origin, religion,
sexual orientation, age, marital status, veteran status or disability.
Disclaimer: Please take note that International Rescue
Committee (IRC) does not ask for any fees in connection with its recruitment
processes. In the event that you receive any request for payment of any
sort, please get in touch with us on Tel: +(254-020) 2727730, Email:
IRCKenya@rescue.org or report to the nearest police.