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Customer Relations & Sales Facilitator Job in Kenya

Vacancy: Customer Relations & Sales Facilitator
Location: Mombasa
Proposed Start Date: Immediately
Proposed Salary: Ksh. 30,000 per month
Introduction: CAP Youth Empowerment Institute Kenya, is supported by MasterCard Foundation, was established to provide Basic Employability Skills Training (BEST) for disadvantaged youth in the society with particular focus on women to get equitable, qualitative learning and access to promising labour market oriented opportunities, savings and credit that support their pathways to safe and positive futures.

The key purpose of the organization is to assist 10,000 disadvantaged youth to make informed choices, develop labour-market oriented employability skills and access job placements, savings and enterprise development support. 

About the position
Successful candidate will be posted in one of the Centres as a Customer Relations & Sales Facilitator. 

The right candidate must be self-driven who can work with minimal Supervision. 

He/she will be tasked to train the youth on Customer relations and sales as well as getting placements and internships for them. 

Duties and Responsibilities
  • Training and equipping the students with Customer Relations & sales skills.
  • Sourcing of employment and internship opportunities for students.
  • Sourcing of guest lectures and organizing field visits and industry exposures for the students.
  • Ensure students on internship fill their logbooks.
  • Maintain an up to date record of students.
  • Ensure students maintain highest levels of discipline at all times.
  • Accompany students when going for interviews.
  • Source for credible mentors to mentor the students.
  • Participate in roadshows to recruit students to the program.
  • Follow up with students both on internship and placement to support them and get feedback on their progress.
  • Ensure that students attend classes as required.
  • Provide students with resources for studying.
  • Link the youth with potential employers.
  • At least One (1) year working experience in Sales & Marketing or Customer Relations.
  • Must be mature and with the right attitude.
  • Must have relevant training in Sales&Marketing or Customer Relations.
  • Must have basic computer skills.
  • Must have passion of working with young people.
  • Excellent Presentation skills.
  • Excellent leadership and interpersonal skills.
  • Networking skills a must.
  • Excellent communication skills; both verbal and written.
How to Apply
To express interest in this opportunity, send your CV to by December 11, 2015.

Cover letter should be pasted on the body of the email and not as an attachment. 

Applicants are required to quote their current. 

Only short listed candidates will be contacted.

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