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Jobs and Vacancies in BOC Kenya Limited, Nairobi

BOC Kenya Limited is a market leader in industrial and medical gases, welding equipment and consumables, medical equipment and related services. 

The company operates to the highest global standards and has access to the latest in cutting edge research and technologies provided by its parent company, The Linde Group of Germany. 

The company has established subsidiaries in Tanzania and Uganda with a distribution network of resellers within the East African Region.
 

Candidates are sought to fill the following positions based in Nairobi.
 
LPG Manager
 

The purpose of this role is to develop and implement competitive strategies for LPG business growth.
 
Key Responsibilities:
·                     Develop strategic plans for growth of market share, manage the profitability of the LPG business and ensure asset and operational efficiency.
·                     Ensure successful implementation of competitive strategies for LPG business growth and sustainability.
·                     Implement LPG business plans and business performance against strategic objectives.
·                     Keep abreast with current market trends, monitor customer activities and gather market information, grow customer base, manage key customer accounts to achieve budget.
·                     Gain new business by identifying gaps; improve profits through effectively optimizing pricing opportunities and implementing best commercial practices.
·                     Maintain current business, grow market share in selected target sectors and achieve preferred supplier status.
·                     Identify new LPG applications and ensure effective rollouts by the business.
·                     Plan infrastructure development for increased supply to the market and monitor achievement of desired supply.
The successful candidate will be in possession of a Bachelors degree in related discipline with at least 5 years extensive experience in LPG business. 

The incumbent will have entrepreneurial responsibility to create an environment that supports new ideas and a track record of successful business accomplishments. 

Ideally the person will be customer focused and results driven, with high performance and team orientation. 

Business acumen, decision making, cross cultural communication and strong growth drive complete the profile for this position.

Senior Retail Centre Representative

 
The purpose of this position is to ensure delivery of superior customer service.
 
Key Responsibilities:
·                     Service customers professionally and promptly.
·                     Maintain the image of the Retail Centre to set standards at all times.
·                     Ensure professionalism and principles of good interpersonal skills are demonstrated at all times.
·                     Ensure courtesy and efficiency of staff when dealing with customers
·                     Identify customer needs and ensure customer promises are met.
·                     Maintain accurate customer records and set targets for proactively contacting programmed customers.
·                     Ensure the Retail Centre merchandising displays meets company standards.
·                     Ensure all customer orders are processed as per company procedure and practices.
·                     Adhere to credit management and related policies.
·                     Ensure compliance to HSE and that safety procedures are in place and adhered to.
·                     Capture and ensure customer service improvement (CSI’s) issues raised are actioned timely and closed
The successful candidate should demonstrate experience in dealing with customers, excellent communication skills with energy and drive, pleasant but firm personality, high aptitude, result-oriented, good judgment, responsiveness, self-managed, sales aptitude, demonstrates initiative and patience when faced with challenges. 

University degree with 3 years’ experience in a busy work environment is an added advantage

Applications should be sent to: boceastafrica@boc.com

“Application for LPG Manager or Senior Retail Centre Representative” in the subject line

Or

The Human Resources Manager,
BOC Kenya Ltd.
P.O. Box 18010-00500
Nairobi


Closing Date: 4th December2015

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