Wananchi Group (K) Ltd
Job Title: Sales Manager – Mombasa
Job Title: Sales Manager – Mombasa
Department: Commercial
Cable
Location: Nairobi
, Mombasa
Position Reporting to: Head
of Cable Sales
Manages Others: Yes
Titles & Number of Positions
Managed: Team Leaders (2) and Sales Agents (27)
Job Purpose / Summary: Responsible
for the development and performance of all sales activities in assigned
market.
Staffs and directs a sales team and
provides leadership towards the achievement of maximum profitability and growth
in line with company vision and values.
Establishes plans and strategies to
expand the customer base in the marketing area and contributes to the
development of training and educational programs for Sales Teams.
Key Roles:
Key Roles:
- Develops a business plan and sales strategy
for the market that ensures attainment of company sales goals and
profitability.
- Responsible for the performance and
development of the sales team
- Prepares action plans by individuals as well
as by team for effective search of sales leads and prospects.
- Initiates and coordinates development of
action plans to penetrate new markets.
- Assists in the development and implementation
of marketing plans as needed.
- Conducts one-on-one review with all Account
Executives to build more effective communications, to understand training
and development needs, and to provide insight for the improvement of
Account Executive’s sales and activity performance.
- Provides timely feedback to senior management
regarding performance.
- Provides timely, accurate, competitive pricing
on all completed prospect applications submitted for pricing and approval,
while striving to maintain maximum profit margin.
- Maintains accurate records of all pricings,
sales, and activity reports submitted by Sales Teams.
- Assists Account Executives in preparation of proposals
and presentations.
- Controls expenses to meet budget guidelines.
- Adheres to all company policies, procedures
and business ethics codes and ensures that they are communicated and
implemented within the team.
- Assists with the recruitment and selection of
the sales team based on criteria agreed upon by senior management.
Key Performance Indicators:
1.
Sales growth & Penetration growth
2.
Market intelligence and competitor
information
3.
Knowledge
4.
Team work
Functional and Behavioural Attributes
- Goal driven and result oriented ; works well
under pressure and can attain financial and other performance measures set
- Personal Ethics : honest, fair with self and
others demonstrates integrity in work and business conduct
- Communication skills : excellent written
, verbal and presentation skills
Educational and Other Qualifications
- Under graduate university/college degree in
business administration or social sciences . A MBA is an added advantage
- At least four years managerial experience in
sales in FMCG concern or service industry organization.
- Demonstrated Prior experience in developing
sales plans, sales strategies, and developing route to markets and growth
plans is required.
- A record of achievement in meeting sales
goals, achieving targets against set performance goals and budgets
- Proven leadership and organizational skills
and the ability to adjust quickly to changes in market conditions and the
competitive environment.
Job Title: Sales Agent - Mombasa
Department: Sales
and Marketing
Location: Mombasa
Employment Status / Type: Contract
Position Reporting To: Sales
Team Leader
Manages Others: No
Titles & Number of Positions
Managed: N/A
Job Purpose / Summary: The
sales representative will work cooperatively with outside sales, other members
of the distribution team, as well as the entire organization to grow existing
customers, create new customers and meet or exceed monthly sales quotas at the
appropriate gross margin while increasing customer satisfaction.
Key Roles:
- listening to customer requirements and
presenting Products appropriately to make a sale;
- maintaining and developing relationships with
existing customers in person and via telephone calls and emails;
- cold calling to arrange meetings with
potential customers to prospect for new business;
- responding to incoming email and phone
enquiries;
- acting as a contact between Wananchi Group and
its existing and potential markets;
- negotiating the terms of an agreement and
closing sales;
- gathering market, Territory and prospective
triple play customer information;
- Representing Wananchi Group at trade
exhibitions and events under the guidance of HOD and or Team Leader..
- negotiating on price, costs, delivery and
specifications with buyers and managers;
- challenging any objections with a view to
getting the customer to buy;
- advising on forthcoming Zuku product
developments and discussing special promotions;
- recording sales and order information and
sending copies to the sales Leader , or entering into a computer system;
- reviewing your own sales performance, aiming
to meet or exceed targets;
- gaining a clear understanding of customers'
businesses and requirements;
- making accurate, rapid cost calculations and
providing customers with quotations;
- feeding future buying trends back to the
company for decision making purposes;
- Attending team meeting and sharing best
practice with colleagues.
Key Performance Indicators:
- Higher Diploma or Bachelor Degree in Sales
& Marketing
- Computer Literate
- 1 year plus in sales or customer service
Job Title: Telesales Agent
Department: Sales
and Marketing
Location: Nairobi
Employment Status / Type: Contract
Position Reporting to: Telesales Manager
Job Purpose / Summary: The telesales Agent position is responsible for making telephone calls to potential customers to generate sales and promoting Wananchi Group products and services in the market.
Employment Status / Type: Contract
Position Reporting to: Telesales Manager
Job Purpose / Summary: The telesales Agent position is responsible for making telephone calls to potential customers to generate sales and promoting Wananchi Group products and services in the market.
Key Roles:
- Qualify new sales leads
- Contact prospective customers to present
unique Zuku proposition
- Identify key customer decision makers and
evaluate customer needs with a view to sale,
- Identify and generate new opportunities by
raising awareness of our products and services through the phone,
- When appropriate, fix an appointment for
product demo or send quotation
- Support the sales organization by dropping
“Just about to sign clients” to account managers for sales closure.
- Phoning specific customer to follow up on
quotations and get the orders in.
- Achieve daily call targets
Qualifications
- Diploma in Sales / marketing or ICT related
fields
- A proven sales or Telesales experience acquired
in a FMCG or ICT environment
- Excellent Telephone etiquette
- Business level written and verbal English
–Hindi as an additional language(s) is a bonus.
- Excellent knowledge of competitor’s products
and activities.
- Self-motivated approach and proven ability to
talk with a range of people.
- Proven track record of achieving revenue &
activity targets
How to Apply
Interested and qualified candidates to submit their application including a detailed CV and day time telephone contact to recruit@ke.wananchi.com on or before 13th November 2015.
The subject line of the jobs you are applying for e.g "Telesales Agent"
Wananchi Group is an equal opportunity employer and will offer competitive remuneration and benefits to the right candidate.
Only short-listed candidates will be contacted.
Note: Canvassing will lead to automatic disqualification.
Interested and qualified candidates to submit their application including a detailed CV and day time telephone contact to recruit@ke.wananchi.com on or before 13th November 2015.
The subject line of the jobs you are applying for e.g "Telesales Agent"
Wananchi Group is an equal opportunity employer and will offer competitive remuneration and benefits to the right candidate.
Only short-listed candidates will be contacted.
Note: Canvassing will lead to automatic disqualification.
